Retail Execution Platform

Retail Execution Platform

von Reflexis Systems

Wer verwendet Retail Execution Platform?

Einzelhandel, Schnellrestaurants, Gesundheitskliniken und Privatkundenbanken

Was ist Retail Execution Platform?

Die cloudbasierte Echtzeitplattform für den Filialbetrieb von Reflexis hilft Einzelhändlern, den Filialbetrieb zu vereinfachen, eine verbesserte Übersicht für Außendienstmitarbeiter zu bieten und Unternehmensprozesse zu rationalisieren. Die Lösungen für Filialführung, Arbeitsvorgänge, Mobilität und Analysen von Reflexis ermöglichen es Einzelhändlern, die Leistungsfähigkeit der Ladengeschäfte zu entfalten, mehr Möglichkeiten zur Kundenbindung zu erhalten und Kunden eine konsistente Markenerfahrung zu bieten.

Retail Execution Platform – Details

Reflexis Systems

http://www.reflexisinc.com

Gegründet 2001

Retail Execution Platform – Kostenübersicht

Retail Execution Platform bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Kundenbetreuung

24/7 (Live Vertreter)

Retail Execution Platform Funktionen

Audit Software
Alarmfunktion / Benachrichtigungen
Auditplanung
Aufgabenmanagement
Compliance Management
Dashboard
Formularverwaltung
Mobiler Zugriff
Problemmanagement
Risikobewertung
Verfolgen von Vermögensanlagen
Workflow-Management
Automatisierte Terminplanung
Berichterstattung / Analyse
Lohn- und Gehaltslisten-Management
Mobiler Zugriff
Online-Zeiterfassung
Ressourcenmanagement
Schichttausch
Terminplanverteilung
Textnachrichtenversand
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
E-Mail Marketing
Elektronischer Handel
Mehrere Standorte
Mitarbeitermanagement
Provisionsmanagement
Retourenmanagement
Treueprogramm
Versand
Waren-Management

Retail Execution Platform – Nutzerbewertungen

Zeigt 5 von 10 Nutzerbewertungen

Gesamt
4,3/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,5/5
Funktionen
3,9/5
Preis-Leistungs-Verhältnis
4/5
Oliver I.
Operations Manager
Einzelhandel, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.9.2016

"The best tool of corporate communication and the most experienced company."

Kommentare: Excellent tool task management and corporate communication.
Additional Experience Reflexis team relies on the ease of implementation and reduces the time of adoption at the company. Each year a meeting of users that allows a very useful networking with other companies for new ideas or even to improve current processes is performed. Reflexis change the way we communicate and we activate within the company to become a strategic channel for the actions of critical processes.
Liverpool Reflexis is used to communicate strategic changes in the operation, as are promotions, inventory, display, human resources, removal of goods, audits, etc., basically everything we need to have a control and monitoring. A very important tool in Reflexis is handling walks for review sales floor, warehouses, shopping malls and boutiques with which not only took control of the reviews, but also sending and monitoring tasks. In short Reflexis gives us structure our processes and monitoring as well as monitoring by exception where instead of investing time to review all the shops, we only focus on those that have a problem.

Vorteile: Excellent tool task management and corporate communication.
Additional Experience Reflexis team relies on the ease of implementation and reduces the time of adoption at the company. Each year a meeting of users that allows a very useful networking with other companies for new ideas or even to improve current processes is performed. Reflexis change the way we communicate and we activate within the company to become a strategic channel for the actions of critical processes.
Liverpool Reflexis is used to communicate strategic changes in the operation, as are promotions, inventory, display, human resources, removal of goods, audits, etc., basically everything we need to have a control and monitoring. A very important tool in Reflexis is handling walks for review sales floor, warehouses, shopping malls and boutiques with which not only took control of the reviews, but also sending and monitoring tasks. In short Reflexis gives us structure our processes and monitoring as well as monitoring by exception where instead of investing time to review all the shops, we only focus on those that have a problem.

Nachteile: Most of the processes and suggestions from Reflexis are designed for the US market, however recently has more experience and market penetration. Reflexis is making efforts to complement much more this market and generate Networking among the same customers to support its implementation and improvement.

  • Quelle des Nutzers 
  • Bewertet am 27.9.2016
Matt R.
Team Lead, Retail Communications and Workflow
Einzelhandel, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.9.2016

"Reflexis Task Management = Key to Retail Execution and Real Time Visibility"

Kommentare: I have been the application owner for 3 years utilizing the Reflexis Task Management application to communicate to 250 grocery retail stores on a daily basis. This tool allows us to communicate directly to 14 different roles in any or all of our stores and have real time visibility into their execution and review of the projects. SO much better than an email read receipt. Stores can communicate back to the project creators and it provides a one stop shop for communication, direction and feedback between the corporate office and retail.
The service with the company is great and they are always trying to continuously improve their product assortment and functionality to be cutting edge and the right thing for retail. They are very responsive with support needs or inquires and also have an annual user conference that is very informative and a blast. Each year I come away with new ideas on how other industries utilize the tool and communicate with their retail locations and that insight helps us continuously improve.
Thank you Reflexis Team for a great product and great service!

Vorteile: ease of use, vast functionality and logic for retail.

Nachteile: my version has way to many bells and whistles and customization. the next version is much more intuitive, mobile friendly and has less customization.

  • Quelle des Nutzers 
  • Bewertet am 22.9.2016
Jenine S.
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 6.3.2017

"Good software, but could use a bit more enhancements"

Kommentare: Overall the software is great and has helped us manage our communications better. There are several things that would help improve our experience, such as being able to upload more than one attachment at a time, ability to open communications in multiple tabs, recurring calendar memos/calendar communications, spell check to automatically highlight misspelled words, ability to comment on a communication even when it has been completed, notification when a communication has been completed, ability to add attachments when responding to a question/comment from a store, additional attachment forms for store (currently they can only upload PDF and picture files).

Antwort des Softwareanbieters

von Reflexis Systems an 20.3.2017

Hi Jenine,

I¿m glad we were able to schedule a call and discuss your concerns. Our Project Management Team is looking forward to working with you and your team to make sure there is nothing but success in the future.

  • Quelle des Nutzers 
  • Bewertet am 6.3.2017
Luci R.
Lead Product Owner
Einzelhandel, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 7.12.2016

"Communication and Task Management"

Kommentare: I have been using Reflexis for a little over 3 years. I have been through an initial roll-out as well many module add-ons. Our project and support team are wonderful to work with, always available to answer questions.

Vorteile: Easy to use and manage

Nachteile: Updates with customer feedback isn't often enough.

Antwort des Softwareanbieters

von Reflexis Systems an 8.12.2016

Thanks Luci for your feedback. I have shared this internally as well. Reflexis would like to better understand your needs and include them quickly into the product roadmap. Would you be open to a call from Murty next week?

He would also like to share additional updates on the roadmap and the Customer Success initiative.

- Hillary Fogle, Marketing Coordinator, Reflexis, hillary.fogle@reflexisinc.com

  • Quelle des Nutzers 
  • Bewertet am 7.12.2016
Jaime G.
Merchandising Execution Team Manager
Einzelhandel, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 7.11.2016

"Store Execution Standard Communication"

Kommentare: The Reflexis Task Management software simplifies store task execution. By allowing Stores Support Center teams to define a Task/Project, a standard sign is sent to stores, requesting a confirmation (info, photographic evidence, etc.). This gives the project owner the peace of mind regarding the correct implementation of its task/project.

Vorteile: Easy to use and operate

Nachteile: Not so frequent and big updates

  • Quelle des Nutzers 
  • Bewertet am 7.11.2016