Wer nutzt diese Software?

ProMax is fully scalable and equally suited to large franchise dealer groups and small one lot independents.

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ProMax
  • http://www.promaxunlimited.com
  • Gegründet 1995

Über ProMax Unlimited

ProMax has been leading the industry in automotive software for 25 years, and offers the only complete solution for your dealership. From our award-winning Desking and CRM modules, to our industry-first Compliance solutions and Pre-Screen products, to Lead Generation, Inventory, ILM, Dealer Websites, Direct Mail and more, ProMax

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ProMax Unlimited Funktionen

  • Buy-Here Pay-Here Händler
  • Dokumentenmanagement
  • Finanzierungsmanagement
  • Gebrauchtwagenverkäufer
  • Inkasso-Management
  • Kontakt-Datenbank
  • Kundendienst
  • Lease Tracking
  • Neuwagenverkäufer
  • Rechnungsführung
  • Webseitenintegration

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Die hilfreichsten Reviews für ProMax Unlimited

"Leading the industry" can't be true when your system is built around outdated software.

Bewertet am 23.8.2019
Verifizierter Rezensent
Marketing Strategist
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The software only functions on Internet Explorer which has not only been announced by Microsoft to be discontinued but is also one of the worst-performing web browsers currently in use (although I think the only people who still use it are doing so solely for this software). I cannot access ProMax without removing security protocols from my private server (which I refuse to do and isn't required with most cloud-based software) so I needed an extra cheap laptop just for the purposes of accessing the customer desking and prospecting features. The user interface is very outdated and can be somewhat confusing given the terminology within the system (for example, customer search is referred to as "recall" within ProMax). The training resources available are ABSOLUTELY useless and offer no meaningful information despite a basic overview of the functionality. If you can't figure out how to perform a simple task, there is NOT adequate support available on the web or in their training--you have to call customer service. The email campaign functionality almost never functions correctly. Even when connected to our email domain, most emails sent from the system end up in a contact's spam folder. Also, all mass e-mails automatically are prefixed in the subject line with "ADV:" which is a completely ridiculous function (and likely the only thing causing e-mails to bounce or end up flagged as spam. Honestly, just spend a bit more for a CRM and desking solution that isn't built to fail.

Vorteile: The price is about the only good point about the software (and why our dealership made the switch from DealerSocket), but the functionality simply isn't worth what is spent.

Nachteile: Requires Internet Explorer (a browser no longer supported by Microsoft) to function.
I cannot access ProMax without removing security protocols from my private server.
The user interface is very outdated and the terminology can be confusing.
The training resources available are ABSOLUTELY useless.
The email campaign functionality almost never functions correctly.
All mass e-mails automatically are prefixed in the subject line with "ADV:"

Criminals!!!

Bewertet am 20.8.2019
Chris F.
GM
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: These guys use to be the best in the business. Not anymore. Terrible customer service. I signed up 3 different stores with Promax. I use to be their biggest fan. I've been using their software for 10+ years. Back when rep was the CEO, this was a good company. Now every decision is cold and calculated. I didn't figure it out until I attemped to sign up a 4th store with them. Nothing but empty promises. When we attemped to go live their servers were down for days. I reached out to rep. He was my salesman for all 3 stores I setup before. Even he said this isn't the company they use to be. Customer loyalty means nothing to them anymore. What's really sad is when signing up the 4th store, they made lots of promises that were broken. We did not receive the services we were sold and way beyond the time line they were promised. Promax broke the agreement by not providing the services we were sold. Now we cancelled service because they failed to even get us live. We were never setup with a functioning product. They broke the agreement and are now trying to keep us under the contract. Criminals!!!!

Vorteile: Nothing! These guys are crooks and now they are trying to collect on services that were never provided.

Nachteile: Horrible customer service, Nothing but empty promises

Great CRM

Bewertet am 20.3.2018
Ben R.
Sales Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: This system is easy to use from the floor to admin. Updates all the time for better service and connects great with our lenders

Nachteile: System crashes a few times a day. Not sure if thats on their end or with our internet connection. Its nothing crazy but hurts when in the middle of a deal

Have been using it for 3 years. Love IT

Bewertet am 16.7.2018
Julia C.
Finance Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: So easy to use, If you are not the most tech savey. Love the text option, most people dont like to talk on the phone

Nachteile: Times out to fast, Hate that i have to log in every other minute. Other than that it would be great.

Promax is easy to use!!

Bewertet am 18.3.2019
Michael E.
sales
Automotive, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: loved it, wish it had an app.

Vorteile: How straight forward it is to use. Dont need much training to get use to it.

Nachteile: recalling. Wasnt the easiest task to recall a customers info

Lies weitere Bewertungen