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Was ist SimpleTix?

SimpleTix ist ein E-Commerce-Website-Paket für Eventpromotion und Ticketkauf. Mit SimpleTix kannst du Ereignisse, Produkte und Nachrichtenartikel auflisten. Mit den integrierten Werbe-Tools, die deine Veranstaltungen promoten, sind deine Events Kinderspiel. Kunden können Tickets über das Internet bestellen, entweder über den Computer oder per Handy. Einfach zu lesende Berichte zu allen Events und Eventzeiten sowie Datenexportfunktionen. Über 15 ansprechende und anpassbare Designs stehen zur Auswahl. SimpleTix ist nahtlos in über 20 Zahlungsgateways integriert.

Wer verwendet SimpleTix?

Konferenzen, Live-Performance-Events, Festivals

SimpleTix Software - 1
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Du bist nicht sicher, ob SimpleTix das Richtige ist? Mit einer beliebten Alternative vergleichen

SimpleTix

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über SimpleTix

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
82%
4
13%
3
3%
2
3%
Andrew
Andrew
Trustee / Ticketing Chief in USA
Verifizierter Nutzer auf LinkedIn
Darstellende Künste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very easy to use, powerful tool with excellent support

5,0 vor 12 Monaten

Kommentare: We decided to switch to SimpleTix after a bad experience with another provider. We just had our opening weekend of a show using SimpleTix and everything worked very well indeed!

Vorteile:

Very easy to set up by non-technical staff. Platform does everything we need as a performing arts organization. Square integration awesome. It's also great seeing our revenue flow directly into our bank account on a daily basis instead of being held in escrow somewhere! Very good technical support.

Nachteile:

User interface for ticket purchasers sometimes confusing - especially widget with limited real estate. Would like more comprehensive library of support topics. Would like better tech support over weekends (this is being improved as of Feb 2023, according to SimpleTix team)

Abygail
Digital Producer in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Highly Recommend

5,0 vor 3 Jahren

Kommentare: After a thorough review of multiple timed ticketing platforms, it was an easy decision for us to move forward with SimpleTix. The software met all of the requirements we were looking for and our customer experience rep, [SENSITIVE CONTENT HIDDEN], went above and beyond in making sure it was the right fit and that we were completely comfortable with the software.

Vorteile:

The SimpleTix management interface is user-friendly and offers customization options flexible enough to meet the specific needs, but simple enough that content changes can be easily made in-house. Additionally, the interface offers great front-end customization options so that the customer experience on the website is seamless with the ticketing system experience. SimpleTix doesn’t require a fee for individual reservations compared to some of the enterprise solutions explored.

Nachteile:

SimpleTix doesn't offer a built-in CRM with their platform, however, that's how they're able to keep the cost low. This actually worked out well for us since we were able to integrate a separate CRM via Zapier and save money.

Antwort von SimpleTix

vor 3 Jahren

Thanks for your review Abygail!

Karla
Executive Director in USA
Museen & Institutionen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Does not work for events that have multiple event times and locations

2,0 vor 5 Jahren

Kommentare: I was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test runs after finishing I realized people could not purchase admission and a banquet ticket and a bus trip ticket without checking out 3 times...once for each ticket. This seems so basic, yet is not possible. I wouldn't have been upset if they had told me at the start it wouldn't meet my needs, but I was told it would by 2 people. Then when it was apparent it wouldn't work it took over 2 business days for them to let me know. Currently, I have some registrations in Simpletix that I will have to manually put into a new registration system once I figure out what that will be, and we have customers upset they can't register. Do not use this system for festivals or other events that have separate events within them with different dated or times.

Vorteile:

Many options You can add your own graphics Option to scan pre-purchased tickets at the door

Nachteile:

-It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet. -2 different support staff told me it would work, and in the end, it did not

Antwort von SimpleTix

vor 5 Jahren

We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.

Taylor
Owner Operator in USA
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It truly is simple!

5,0 vor 12 Monaten

Kommentare: The integration of the online ticketing system with my Square account. Also, I struggled to properly set up and manage online tickets.

Vorteile:

The ease of use of their system. Coming from another ticketing system, this has been easy to learn, understand and set-up!

Nachteile:

So far, nothing! All features have been there that I need and the customer support has been phenomenal!

Antwort von SimpleTix

vor 11 Monaten

Taylor, thanks for your business. We really appreciate it.

Heather
Owner/Artist in USA
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product and Even Better Customer Service

5,0 vor 12 Monaten

Kommentare: I really appreciate the almost immediate response I get each time I reach out to the customer service team at Simpletix. They always respond quickly and clearly with the answers I need...even sending a video to walk me through the process step-by-step! They do an amazing job!!! Thanks!

Vorteile:

Easy to use and the customer service is AMAZING! Where other companies are lacking, the responsiveness at Simpletix is bar none!

Nachteile:

The only thing negative I could think of would be that I can't always find what tools I need, but they are there. They've thought of everything!

Antwort von SimpleTix

vor 12 Monaten

Hello Heather, Working with you and your art center has been a pleasure!