Wer nutzt diese Software?

TRS - The Registration System supplies general admission ticketing, volunteer management and event registration for professional event managers who need customization but can't afford a custom system.

Durchschnittliche Bewertung

50 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Startpreis 20,00 $/Monat
  • Preisinformationen Pricing is dependent on package selected (eg basic, pro or premium).
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • TRS
  • https://www.my-trs.com
  • Gegründet 1999

Über TRS Volunteer Management

Online registration tool designed by planners for planners -- volunteer management sytem, general admission ticketing, conference registration, tour management, and much more. TRS is integrated with Salesforce, Verified Volunteer Background Checks, Queue It, ATS scanners and others. Complimentary test account is available.

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TRS Volunteer Management Funktionen

  • Anerkennungs-Management
  • Freiwillige rekrutieren
  • Kalenderverwaltung
  • Kommunikationstools
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Registrierungs-Management
  • Self-Service Portal
  • Terminplanung
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Abzeichen-Management
  • Benutzerdefinierte Formulare
  • Eventregistrierung
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Klassenregistrierung
  • Kontaktmanagement
  • Marketing-Management
  • Online-Anmeldung
  • Registrierung vor Ort
  • Rückerstattungsabwicklung
  • Self-Check-in
  • Teilnehmer-Tracking
  • Umfragen & Feedback
  • Zahlungsabwicklung
  • Angebotsmanagement
  • Barcode / Tickets scannen
  • Kartenverkauf vor Ort
  • Kartenwiederverkauf
  • Kiosk-Kartenverkauf
  • Konzessionsmanagement
  • Kundendatenverwaltung
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Online-Kartenverkauf
  • Saisonkarten
  • Sitzplan
  • Ticket-Reservierungen
  • Verkaufspunkt POS
  • Website-Management
  • Zuhause drucken

Die hilfreichsten Reviews für TRS Volunteer Management

A process that seems to keep improving with new functionality as we ourselves develop.

Bewertet am 19.12.2017
Meg T.
Events Coordinator
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It really helps me to keep all of my registrants organized for different events. As well as my volunteer lists for events.

Vorteile: I like that it keeps developing and growing with the customers and their needs. I love that they are open to feed back and take it seriously and work to make things better each year for the customers so the customers can make everyone happier such as the administrators, users, and registrants.

Nachteile: I wish we could upload photos more and add to any text areas instead of linking them. Also, wish we could create a seating or vendor layout that would be visual for the registrants where they could click on it to select a seat or a booth space they want to purchase. Additionally, created the option to have a 2 step process of registration involved where registrants can be approved first and then they can pay fee. We make this happen ourselves by manipulating the database for us and utilizing the code feature to unlock payments. But, it would be neat if when they applied or registered then administrators would run a report and then check a box beside all the registrants to approve and then it sends an approval email to them. This would make it simple instead of going into each of the 300 profiles and marking a custom field in their schedule. so many steps to approve someone. Each one takes like several screens. If there were any easier way to do this that would be amazing.

Antwort des Softwareanbieters

von TRS an 21.12.2017

Meg - Thanks for the feedback! Please review your needs for the 2 step application and approval process with Virginie as we are making several changes over the next few months that may assist you next year. Best- Florence May

This is a great software for volunteer events

Bewertet am 28.2.2017
Amy S.
Volunteer Director
Sport, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been utilizing TRS for 5 years and the system keeps getting better. Customer support is outstanding and Customer support representative is an absolute joy to work with. They listen to suggestions and take into consideration items to improve on, though I know they are unable to accommodate all requests.

Vorteile: Ease of use to register on both the front end and the back end. If there are any items that need to be addressed, customer support is always excellent. The features they continue to add on are terrific.

Nachteile: There are some items I wish it had, but have not been developed yet such as a person being blocked from adding an invalid email. I also wish they would bring back the blocking emails from registering (maybe because the volunteer was not a right fit or they were banned for whatever reason). I also wish we would be able to download and/or contact all registrants in the system, not just by individual site. This would prevent some volunteers from receiving the same email (if they are registered for multiple sites) and would be less time for the administrator in sending out multiple emails for multiple sites.

Antwort des Softwareanbieters

von TRS an 28.2.2017

Thank you Amy. We enjoy working with you too. Hope you will join the monthly New Features webinars.These focus on updates and we are adding a survey feature to those sessions. Also appreciate your suggestions below.

Easy to use, great customer service, very user friendly

Bewertet am 2.1.2018
Becky G.
Programming and Event Coordinator
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I like how you are able to clone previous sites to make it easier for me to update dates and any smaller position changes that occur with events that happen each year. The capabilities of the site seem very repetitive with adding shifts, customizing selections, etc, which makes building the site that much easier for me. The customer service with Flory and her team are top notch! They are always willing to answer questions and the follow up truly helps build the relationship with our team and theirs. Overall, I have had a very positive and great experience using the software!

Nachteile: Occasionally I run into the issue of the site not being as customizable for the event as it could be. For example, if I am running an event that only has one registrant type, it seems like there should be an option for users to go right to selecting activities. It is not horrible to not take this extra step of creating this one registrant type on the page, but seems that it could be more user friendly by having this be an option on the back end.

TRS user/administrator for the last 4 years. As a company, we use TRS for 3+ events per year.

Bewertet am 2.1.2018
Meagan B.
COO
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use this software to manage our online applications for both vendors and volunteers for all of our live events. This product is used for 3 or more events per year, so our staff is very familiar with how TRS operates.

Vorteile: That we can customize it to do what we need. We use TRS for both volunteer and vendor management. Works best for volunteer management, but is best option for the price for vendor management.

Nachteile: Would like better integration with our own existing websites for each individual site - ie co-branding capabilities beyond just the header banners.

Antwort des Softwareanbieters

von TRS an 3.1.2018

Thank you Meagan! Chat with Virginie on what you would like to see for co-branding. We have several options for other clients. Best- Florence May

It has been positive, it offers most everything I need and seems to have a pretty good delivery rate

Bewertet am 20.12.2017
Jessica H.
Volunteer Program Manager
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am able to allow all volunteers to register for the activities and events of their choice, it's makes management much easier for me as the volunteer coordinator.

Vorteile: I like that volunteers can register for multiple events at once and that it now has texting available.

Nachteile: Sometimes I still think the process for the volunteers can be difficult, I still hear from people having trouble. Sometimes I cannot pull all reports I would like to.

Antwort des Softwareanbieters

von TRS an 21.12.2017

Jessica - Thank you for the review and being a TRS client! Please let us know which reports you want that you can't get. And are there specific issues that the volunteers are reporting? Are they consistent complaints or are they singular in nature? We want to be informed! Best- Florence May

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