Was ist Higher Logic Thrive?
Am besten geeignet für große und mittelständische Unternehmen. Die Online-Community-Plattform von Higher Logic gibt deinem Unternehmen die Tools zur Hand, mit denen du dich mit deiner Kundschaft austauschen kannst, um eine bessere Kundenbetreuung, natürliche Kundenvertretung und eine erhöhte Kundenbindung zu ermöglichen. Stell deiner Kundschaft die Tools zur Verfügung, die sie während ihrer gesamten Reise mit deinem Unternehmen benötigen, um Ideen zu entwickeln, zu teilen und zu treuen Befürwortern zu werden, was letztendlich zu Kundenbindung, Umsatz und Kundenzufriedenheit führt.
Wer verwendet Higher Logic Thrive?
Die Online-Community-Plattform von Higher Logics ist flexibel, skalierbar und einfach zu bedienen. So können Unternehmen jeder Größe ihre dynamische Gemeinschaft gründen.
Wo kann Higher Logic Thrive bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Higher Logic
- Ansässig in Arlington, USA
- 2007 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Nicht vom Anbieter bereitgestellt
Sprachen
Englisch
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Über den Anbieter
- Higher Logic
- Ansässig in Arlington, USA
- 2007 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Nicht vom Anbieter bereitgestellt
Sprachen
Englisch
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Bewertungen über Higher Logic Thrive
Kimberly
HL Community Platform engages members and aids committee work
Kommentare:
HL community allows our members to engage each other across the country - and across generations (we've actually had posts from members in their 80s and 90s - so you know the ease of use is there!)
HL community also allows us better communications and project organization. (the competing product we use in this is Board BookIt.)
Vorteile:
Ease of use for Open Forum communications is great We have used extensively in our governance and it really organized and standardized our committee work. Ability to integrate with Abila product Abiilty to aid our chapters
Nachteile:
I wish the libraries were easier to use - like Windows Explorer (does that show I'm old and not yet used to Sharepoint?) Wish you could duplicate "events" in the calendar like committee meetings. Wish the libraries were like google docs/share point and could be worked on collaboratively.
Mhari
In Betracht gezogene Alternativen:
Rethinking our entire structure
Kommentare: I learned I have no unique questions! But the great news is that the community really comes together to share their experiences and answers. Every question I've had I found answers on HUG.
Vorteile:
I love how easily configurable this platform is and how extensively I am able to customize our brand through customization. We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.
Nachteile:
Lack of localization. As a global organization of 1.2 million members in over 180 countries, we support multiple languages (including English, Italian, Spanish, Korean, French, Portuguese, Japanese, Swedish). No being able to provide the platform in multiple languages gates off members that we would otherwise like to engage.
Meghann
Go with a different service
Kommentare: My overall experience with Higher Logic hasn't been great. For the last 8 months, we've been *trying* to work with their customer support specialists and even had to meet with their CTO for the lack of communication, no alternatives provided, etc. For how much we pay and how long we've gone without having full accessibility to this service is ridiculous. I'd much rather pay for a platform that gets our job done without working longer hours due to Higher Logic's issues on the backend (that's effected all companies, apparently). I just feel that this experience ruined it for me with ALL Higher Logic products and services.
Vorteile:
The only thing I liked is how ease it was to use pre-built templates.
Nachteile:
There has been an on-going issue where you're unable to save your work since February 2022 and there were IQA issues in November 2021 - February 2022. It just seems that there's been constant problems on the backend (admitted by the CTO himself). Additionally, the lack of updates and support from their customer support team has ruined the experience. I would suggest paying more for a more reliable service. My department has been under fire by our executive team due to issues from Higher Logic that they don't seem to care about. If you're using this platform for email automation, I give this software a zero. Emails have failed to go out to our contact list, doesn't save, etc. which causes a lot of frustration on the customer/users end. We've missed several deadlines because of their 504 errors and don't hear back from customer service reps for days on end.
Verifizierter Rezensent
In Betracht gezogene Alternativen:
#1 for a reason
Kommentare: The addition of the HL community has been a great service and value to our members. Pros definitely outweigh the cons.
Vorteile:
It shows that they use their longevity and experience to improve their products based on user and client feedback.
Nachteile:
As a single product user, it sometimes feels as if our needs are not as urgent (bug fixes, improvements).
Sarah
Great communities, so-so CMS
Kommentare: All of our communities and directories are hosted on Higher Logic. It functions smoothly with our wordpress website, as well as our integration with MemberClicks.
Vorteile:
Higher Logic is great for communities and directories. There's lots of automation that makes contacting members and keeping everyone up to date on things very easy. The communities make it easy for members across the globe to communicate daily, sharing the latest information, tips and tricks.
Nachteile:
The content management system/website portion is not as powerful or customizable (without serious HTML/coding experience) as other web platforms out there.
