Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Shrinkrapt?

Patientenabrechnung, Versicherungsansprüche (in Papierform und elektronisch), Notizen und Terminplanung – ShrinkRapt erledigt all dies, ohne monatliche Gebühren, wodurch du Hunderte oder sogar Tausende Dollar sparen kannst. Dein Einkauf kann angepasst werden, sodass du nur für die Funktionen bezahlst, die du tatsächlich benötigst. Nach dem Erwerb hast du immer Zugriff auf deine Informationen, da du, im Gegensatz zu Online-Programmen, bei denen du den Zugriff auf Informationen verlierst, wenn du die monatlichen Gebühren nicht mehr zahlst, eine Software-Lizenz erhältst.

Wer verwendet Shrinkrapt?

Therapie- und Arztpraxen, die Patientenrechnungen und Versicherungsansprüche senden müssen.

Shrinkrapt Software - 1
Shrinkrapt Software - 2
Shrinkrapt Software - 3
Shrinkrapt Software - 4
Shrinkrapt Software - 5

Du bist nicht sicher, ob Shrinkrapt das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Shrinkrapt

Durchschnittliche Bewertung

Gesamt
2,6
Benutzerfreundlichkeit
3,0
Kundenservice
2,3
Funktionen
3,1
Preis-Leistungs-Verhältnis
3,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
21%
4
14%
3
7%
2
18%
1
39%
Scott
Psychiatrist in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Still going strong!

5,0 vor 7 Jahren

Kommentare: Easy to use, streamlined billing software. Great customer support. Fairly priced

Vorteile:

I have been using ShrinkRapt for over 20 years. I first purchased it because it was the only mental health billing software that worked on a Mac. I'm a solo practitioner and have been using it successfully since then. I've found that Mike, the founder, has been very responsive in answering my questions. I haven't had any need to shop around, but I suspect that the price of Shrinkrapt is low compared to other vendors out there.

Nachteile:

There are a few bugs that have come up, but nothing that can't be fixed. Every time I've had problems with my large data file, Mike has been able to help me figure it out

Barbara
LMFT in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Low price for all it does

4,0 vor 4 Jahren

Kommentare: Very good.

Vorteile:

I've used this software for decades. Because of that, with each upgrade I am still able to keep my database that has all my clients information decades back which is great, and it is what keeps me from going to another platform. When I thought of switching to SimplePractice the cost for SP was almost twice as much monthly if I wanted to do electronic claims. Also Like that it is on my computer vs. cloud based, though that has downsides. Support has gotten much better over the years, with speedy replies via email, often within 30 seconds. I like that it is not calendar based. I like that each version is improved.

Nachteile:

It's a little awkward to learn. Some parts not intuitive.

Susan
MD in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time user. Now to be a former user.

2,0 vor 7 Jahren

Kommentare: I have used SR on a Mac OC since early 90's. It has always be very basic which was fine for my needs (solo MD). All updates have been nightmares. I recently attempted to update to 9.0. DISASTER! My old 7.1 was not working well; Sierra was going to make that worse. So I bought the new system as their Facebook page said 9.0 was operational with Sierra. the update almost destroyed my data. It took my husband hours and the use of an old mac that had an older OS to work. I requested tech support during all of this. I got one line emails and no more than one per day (except after I fixed the problem and they knew I knew they'd screwed up. Then I got a lot of action.) My final communication with them amounted to the owner/developer telling me it was my fault because Sierra was a new OS and it was unreasonable for me to expect no problems (so why sell something that's not ready for market?). They also told me "hundreds of people" were successfully using SR on Sierra (Huh? Why did it work for them and not me?) Note, although I had just downloaded Sierra, SR 9.0 had been available for about six months.
I'm one of those people who keeps applying duct tape, or virtual duct tape, until the the flaws in a system should be clear to a 3 year old. I realize now I should have thrown in the towel when the new CPT codes were released.
Back in the late 90's I had a patient who was a data management engineer at a major credit company, Experion I believe. He warned me that the base data management software that SR is built on was the type of non-standard system that would eventually not be supported nor used by other software developers. This seems to be exactly what has happened. It's a dinosaur.
In my opinion, no one should be buying SR 9.0 unless they've already been using it and don't want to go through the headaches of converting to a new system. If you are one of those people, you need to start working on your escape plan now; it's only a matter of time.

Vorteile:

Very basic.

Nachteile:

See my review. One major problem that's always been annoying is that you can only print out one note per sheet of paper. AND you have to click into and out of several windows to print each note. No mass note printing is available. Huge wast of time and paper.

Jo
Office Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall, the program functions well. Tech support is great when I have a problem

4,0 vor 7 Jahren

Vorteile:

It is easy to use. I like the main page where I can scroll down and see all the names and the date of the last visit and patient balance, a feature that is very useful. I love having the tech support as needed.

Nachteile:

Sometimes the program has a math issue (usually a penny). I would like to see the insurance payment page a little more user friendly. I have seen issues where the payment doesn't always record within the program although it may show on the sessions page. This seems to happen mostly with secondary insurance. When I click on "add", I may get too many dates, although they were already processed.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Poor Support Experience, Bad UX, Complicated Upgrade Process, Stay Away. 0 stars if I could.

1,0 vor 6 Jahren

Vorteile:

Nothing really -- thought I guess it did serve to help my mom do her therapy billing for many years when it worked. so that's something.

Nachteile:

The single worst thing about Shrinkrapt is the non-existent support experience and the owner's lack of empathy for his customers. My mother used this software for many years in her private therapy practice, and every year or so we'd experience a new crisis with a corrupted data file, failed upgrade or other data-disaster that would cause weeks of frustration, lack of productivity for my mother and nothing but vague e-mails and poor documentation from their e-mail-only support. No basic customer service like empathy or apology, no offer for a phone call or remote session. Just e-mail responses suggesting things we'd already tried. Last week, we upgraded our Mac OS and couldn't find a year worth of data. Mind you, we have THREE COMPLETE AND CURRENT BACKUPS OF OUR ENTIRE SYSTEM. But when we couldn't figure out how to find the data file within our backups, our multiple requests for a phone call were ignored, and the owner sent an unempathetic e-mail implying that we had no backups so our data was gone. I am the owner of an I.T business and myself and my techs put about 15 hours into trying to get my mom's data back, but, just like many others on this forum, our data was never located and my mom is moving onto a simpler and more modern system. I'm happy to say we've finally stopped using Shrinkrapt - hopefully this review saves someone else the troubles we've been through!

Antwort von Saner Software

vor 6 Jahren

As we explained to you in multiple emails, the ShrinkRapt data file has a .4dd extension. To locate the data file, you simply need to search for files with a .4dd extension, which takes minutes, as we show in this three minute video on our YouTube channel. https://www.youtube.com/watch?v=h9ELwIZxSYU&t=9s