Credible

von Credible Behavioral Health

Wer verwendet Credible?

Web-based behavioral health platform that helps clinicians manage clients' information, documentation, treatment plans, employees' records, clinical assessments, authorizations, schedules and more.

Was ist Credible?

Ideal for clinicians & executives, it is a behavioral health platform that helps users manage clinical assessments, schedules & more.

Credible – Details

Credible Behavioral Health

http://www.credibleinc.com

Gegründet 2000

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Credible – Preisübersicht

Credible bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Credible ist ab 45.000,00 $/einmalig verfügbar.


Startpreis

45.000,00 $/einmalig

Preisinformationen

Credible is glad to discuss solutions and pricing for individual Agencies.

Kostenlose Version

Nein

Gratis Testen

Nein

Credible deployment and support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Webinare
  • Dokumentation

Credible Funktionen

  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung

Siehe die vollständige Praxissoftware für Psychotherapie Liste

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Credible – Nutzerbewertungen

Read all reviews

Overall rating

3,9/5

Average score

Benutzerfreundlichkeit 3,5
Kundenservice 3,6
Funktionen 3,7
Preis-Leistungs-Verhältnis 3,1

Review software

Share your experiences with other software buyers.

Eine Bewertung schreiben
Chris M.
Case Manager
Psychische Gesundheitsfürsorge, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 8.10.2018

"Credible"

Kommentare: I love that all of the client's information is readily available and displayed on their page. It is easy to use and navigate from page to page.

Vorteile: I like that I can easily find my client's information on the side tab. It is easy to locate files and find what I am looking for. I love how I can track my progress and see how I am meeting the needs of the clients that I see. I love the fact that there is a contact tab and it shows everyone who has a release for information.

Nachteile: I do not like that if I put the date of a service before putting in the notes, the date does not always save to the signature page and I have to put the date back in.

  • Quelle des Nutzers 
  • Bewertet am 8.10.2018
Donna A.
Implementation Manager
Psychische Gesundheitsfürsorge, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 7.11.2019

"Follow the Work Flows!"

Kommentare: The customer service has been stellar. I can't say enough about that. The product affords us ability to document in a concurrent manner, no matter the location of the service provided. We speak very highly of Credible.

Vorteile: We find Credible to be intuitive, flexible, relevant and applicable to our field (behavioral health care/ community mental health). The company teaches you how to do things instead of making you rely on them for every tweak or change. Transparency is truly appreciated. We appreciate the ability to complete progress notes in a shorter time frame, use of a mobile platform and ability to use in disconnected mode.

Nachteile: Trying to make things better than they already are means bugs are bound to happen. Credible has had some growing pains, leading to latency and temporarily-diminished ability to use the system to its full capacity. The company's transparency is VERY much appreciated in regards to issues experienced; timely communication about issues make it a little less painful when things don't go as planned for that moment.

Antwort des Softwareanbieters

von Credible Wireless an 8.11.2019

Dear Valued Partner, thank you for the kind review. We're very happy to hear that you find Credible to be intuitive, flexible, and applicable to the behavioral health field. While we are not perfect, we aim to act with integrity and transparency every step of the way we're pleased that this is appreciated and look forward to many more years of Partnership.

  • Quelle des Nutzers 
  • Bewertet am 7.11.2019
George D.
Director of IT
Gesundheit, Wellness & Fitness, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    2 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    2 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 6.8.2019

"EHR review"

Kommentare: The company started with a good product . It has not been managed well to improve performance and reliability. The is not new generation product coming and only add on to existing. Does meet regs on

Vorteile: Ability to use custom forms and BI reports

Nachteile: Maintenance updates break things and cause issues to resolve related to it. Having to touch every workstation to reset browser each time. Data center is not reliable and has issues with performance and consistency over time.

Antwort des Softwareanbieters

von Credible Wireless an 16.8.2019

Hello, thank you for sharing your viewpoint. Over the past 19 years, Credible's remained committed to continually delivering a reliable, high-quality product with stellar customer support. We recognize that at times despite our best intentions, we have made missteps that need to addressed and corrected. We do not guarantee that we will be perfect, but we do guarantee that we will always be committed to improving and providing the very best technology and support in behavioral health.

We would certainly welcome a deeper conversation to better understand your challenges and concerns so we can determine how we can best resolve them.

Thank you.

  • Quelle des Nutzers 
  • Bewertet am 6.8.2019
Lisa D.
Billing Specialist
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 10.7.2018

"I use Credible daily at my place of employment."

Kommentare: Benefits of Credible include the ability to navigate from one task to another with ease and dependability. I have not come across a situation where information is lost or skewed, and there is rarely a time where Credible is down, excluding maintenance times that are scheduled during down times.

Vorteile: I like Credible because everything that we need to do our scheduling, billing, AR, documentation - everything - is all in one program that can be modified to fit our needs. It's easy to run reports, post payments, and bill out for services!

Nachteile: There are currently a lot of workarounds that we have had to put into place to get specific outcomes, such as diagnosis codes with modifiers and printing submission forms with specific criteria in the right places. This makes it tedious for some tasks.

  • Quelle des Nutzers 
  • Bewertet am 10.7.2018
Verifizierter Rezensent
Medical Director
Psychische Gesundheitsfürsorge, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 9.12.2019

"Credible BH"

Vorteile: It is fairly self explanatory, has integrated e-prescription platform, embedded guide to help with making sure you are documenting enough to bill the right level of care.

Nachteile: no way to track lab results, not medically friendly for psychiatrists

Antwort des Softwareanbieters

von Credible Behavioral Health an 17.12.2019

Dear Valued Partner,

Thank you for your review of Credible; we appreciate your feedback. As far as lab results go does your Agency have Credible's eLabs Module? Credible eLabs allows Agency personnel to electronically order lab tests, print lab test orders, electronically receive the results, and more. Please contact your Partner Relationship Manager (PRM) if you have questions about enabling, using, or purchasing the Credible eLabs Module.

Thank you for your continued Partnership,
Credible

  • Quelle des Nutzers 
  • Bewertet am 9.12.2019