eResidentCare

eResidentCare

von Software Solutions Associates

Wer nutzt diese Software?

Web-based solution designed for long-term assisted living providers, apartment living, residential homes, group homes, senior resident care centers, homes for the mentally handicapped.

Durchschnittliche Bewertung

20 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.3/5
  • Kundenservice 4.8/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Software Solutions Associates
  • http://www.eresidentcare.com
  • Gegründet 2009

Über eResidentCare

Affordable SaaS web application for Assisted Living and Care Facilities. Designed for complete care management with eMAR, electronic charting, care plans, assessments notes, service scheduling, marketing, and billing. Real time information that you can access on laptops, desktops, tablet or smartphone. Our program includes regularly scheduled upgrades and support. No installations required. Maintenance free.

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eResidentCare Funktionen

  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Lebensmittel- / Ernährungs-Management
  • Marketing- / Lead-Management
  • Medikamenten-Nachverfolgung
  • Mitarbeiter-Management
  • Pflegeplanung
  • Störfallmanagement
  • Veranstaltungs-/Aktivitätsplanung
  • Zulassungsmanagement

Die hilfreichsten Reviews für eResidentCare

No other software

Bewertet am 8.1.2020
Susan W.
owner
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen. Great for Quality Management

Vorteile: easy to use - Outstanding customer service - has everything needed to run an Assisted Living. Not all software has what eresidentcare has

Nachteile: would love to see pending system for Disaster Drills, Service Plans and other facilty tasks.
WOULD LOVE TO SEE - On the Incident Report - A picture of the body that we would be able to mark showing areas affected as STATE REQUIRES

Antwort des Softwareanbieters

von Software Solutions Associates an 13.1.2020

Thank you for leaving a review, we appreciate the great feedback. We would be happy to contact you directly regarding how your disaster drills, facility service plans and tasks requirements can be managed through eResidentCare.

Very User friendly, easy to use and learn by staff.

Bewertet am 2.12.2016
Jackie L.
Administrator
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Has almost everything we need. Support staff are very patient and accommodating. The only downfall we have found after using it for 2 years is, that since it is not yet linked to our pharmacy we can't get medication changes immediately and have to wait for these to be input manually onto the system.

Vorteile: The Medication list, showing clients in a clear and easy on the eye layout.

Nachteile: Having to keep logging in so often when it has not been used for around 5 minutes at a time.

Excellent Program

Bewertet am 17.11.2016
Nate S.
Director of Personnel
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used eResidentCare for several years now. It's changed the way we do business! We have more insight to what is going on in each of our facilities on a daily basis now that we did when we used paper charts. We love eResidentCare!

Vorteile: We love how easy it is to use and love the support. We work great with the software team in the rare event we have an issue.

Nachteile: I wish there was a good way to count narcotics between shifts.

Great application for documentation!

Bewertet am 9.1.2020
Gisele N.
Supervisor
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This application is user friendly and can be used in various residential settings

Nachteile: It is not easily customizable, but has some flexibility

Antwort des Softwareanbieters

von Software Solutions Associates an 12.1.2020

Thank you for leaving a review, we are very pleased at eResidentCare to hear how well our system meets your requirements. We strive to provide excellent customer service and will be in contact with you directly to discuss customization.

To be honest I'm not a computer person, I'm still used to the old school writing things on the chart

Bewertet am 3.3.2016
Isa T.
RN
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I still find it difficult, because I belong to tge genaration wherein the use of the computer is not part if our curriculum in school. I only use computer for emails and brosing, chatting, playing CD's. We have computer at home and and at work but we still use the old school charting. But don't get me wrong your product is good. I thank you gor being supportive, polite and very patient with me. More success to your eresident.

Antwort des Softwareanbieters

von Software Solutions Associates an 3.3.2016

Thank you for your review. We're happy to have you as a customer and are glad your experience with our customer service has been a positive one. However, we are very sorry that your experience with eResidentCare was not at the same level. As much as we really strive to make the software as easy as possible, unfortunately there are some new things to learn on ways to do things efficiently with software. Please contact us directly if you ever have any questions, we are always more than happy to help!

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