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USU Software Asset Management
Was ist USU Software Asset Management?
Aspera SmartTrack ist eine bewährte, leistungsstarke SAM-Technologie mit preisgekrönten Funktionen, die speziell für große und komplexe Unternehmen entwickelt wurden. Seit über 17 Jahren steht Aspera SmartTrack auf einem soliden Fundament und deckt als einheitliches System alle Lizenztypen und Softwareanbieter ab. Heute verwaltet die Plattform weltweit mehr als 22 Millionen Softwarelizenzen und mehr als 500.000 Softwareverträge für Hunderte von Kunden weltweit.
Wer verwendet USU Software Asset Management?
Aspera SmartTrack unterstützt Unternehmen bei der Verwaltung von Software-Assets, die durch bedeutende Volumen-Lizenzvereinbarungen geregelt werden. Hunderte von Unternehmen, darunter 35 Fortune Global 500-Unternehmen, vertrauen auf Asperas Expertise.
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USU Software Asset Management
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Bewertungen über USU Software Asset Management
In Betracht gezogene Alternativen:
Long Time Fan of this Technology!
Kommentare: It's been amazing - they are so supportive and engaged. Now, with the Customer Experience team, it's even better. I've never felt so listened to by a vendor. They really do work to take feedback and make the product better.
Vorteile:
One of the major reasons why we chose USU is becuase of the ability to handle all our different data sources. We weren't forced to buy yet another discovery tool - we have more than 10 different data sources connected globally and we add more every quarter. The ability to normalize that data across all those systems means we can implement new connectors and not have to worry as much as before about data quality.
Nachteile:
If you'd asked me 3 years ago - I'd say the user interface. But they've improved that 10x over!! Now, I'd say a wider selection of out of the box reporting - but even that is getting better with each new release.
Antwort von USU
vor 3 Jahren
Hi Rebecca, Thank you so much for your review! We are so glad to hear about the many benefits your company has received from our product. We continue to work hard to make helpful updates for our users. Thank you, The USU Software Asset Management Team
6 years with Smarttrack
Kommentare:
As a user - with a lot of IT experience - it was not difficult to figure out what is what in the tool. However I trained a new member to use the tool and that took a fair amount of training, so people without IT background may find it overwhelming at first.
My difficulties started as my role shifted into an administrator one and I had to figure out data related problems or implement new connectors. It took a lot of time to get familiar with the data exchange and administration menus.
We run USU LiMa on a dedicated physical server so we barely have any performance issues.
Vorteile:
The software works steadily. In the 6 years I have been working with it I can not recall a single time it stopped working because something went wrong with the software. It is also feature rich and - although it takes effort - can be custom tailored to most organizations and asset management requirements. Having seen other tools of the same purpose, I am still positive about USU LiMa being one of the better ones and I do not mind working with it. Especially with Datahub that makes data source and data management a lot easier, in my opinion.
Nachteile:
First of all Its configuration and installation is fairly complex. User level navigation is fairly easy but as soon as one needs to look into the engine bay, things get complicated. Without knowing where to look for e.g. connector parameters, it is easy to get lost in the labyrinth of submenus and not actually find the thing. That aspect got better with the latest version - where the menu became vertical - so USU improved it. My real gripe with USU LiMa is the support. Their response and solution times are in dire need of improvement in my honest opinion. Despite the close cooperation between Raynet and USU, we encounter many problems transferring data from one tool to another.
Overly Complex, Expensive, Not Useful at the moment
Kommentare: Our information has not updated in 9 months. Our backend IT engineers discovered it was because USU changed their server name that we are reporting into, thus creating a new device ID without telling us. This in turn broke data uploads and has caused our USU reporting to stagnate rendering it useless at this point.
Vorteile:
I like that you can look at your environment and perform various sandbox activities (or what-if scenarios) to try and attain cost advantages.
Nachteile:
The interface is cumbersome and difficult to use.
