--- description: Detaillierte Informationen über Zuora zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zuora Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Subscription Management Software](/directory/31657/subscription-management/software) > [Zuora](/software/84232/z-billing) # Zuora Canonical: https://www.capterra.com.de/software/84232/z-billing Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/84232/z-billing?page=2) > Zuora liegt zwischen deinem CRM und ERP und ist die einzige Lösung, die alle Abonnementprozesse, von der Bestellung zur Zahlung, in Echtzeit verwaltet. > > Bewertung: **3.9/5** von 54 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zuora? Über 1.000 Unternehmen vertrauen auf Zuora, um ihr Abonnementgeschäft zu stärken. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.9/5** | 54 Nutzerbewertungen | | Bedienkomfort | 3.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zuora - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 1,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Japanisch, Spanisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - ACH Zahlungsabwicklung - Abonnementverwaltung - Abonnementverwaltung - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Anpassbare Rechnungen - Berichterstattung / Analyse - Berichterstattung und Statistik - Buchhaltung - Customizable Rules - Debit-/Kreditkartenverarbeitung - Hauptbuch - Kontakt-Datenbank - Mahnwesen-Management - Mehrere Währungen - Mehrere Zahlungsmöglichkeiten - Mobile Zahlungen - Nutzungsverfolgung/-analyse - Online-Zahlungen - Payment Gateway Integration - Produktkatalog - Rabattmanagement - Real-Time Data - Rechnungsverarbeitung - Rückerstattung-Management - Self-Service Portal - Steuermanagement - Steuerrechner - Stornierungsmanagement - Third-Party Integrations - Umsatzrealisierung - Vertrags-/Lizenz-Management - Wiederkehrende- / Abonnement-Abrechnung - Zahlungsabwicklung - wiederkehrende Zahlungen mehrerer Zeiträume ## Integrationen (4 insgesamt) - NetSuite - PayPal - QuickBooks Online - Salesforce Sales Cloud ## Optionen für Kundensupport - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support ## Category - [Subscription Management Software](https://www.capterra.com.de/directory/31657/subscription-management/software) ## Ähnliche Kategorien - [Subscription Management Software](https://www.capterra.com.de/directory/31657/subscription-management/software) - [Faktura Software](https://www.capterra.com.de/directory/30015/billing-and-invoicing/software) - [Wiederkehrende Rechnungen Software](https://www.capterra.com.de/directory/30927/recurring-billing/software) - [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software) - [Warenkorb Software](https://www.capterra.com.de/directory/30848/shopping-cart/software) ## Alternativen 1. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26681 reviews) 2. [QuickBooks Online](https://www.capterra.com.de/software/141374/quickbooks-online) — 4.3/5 (8543 reviews) 3. [Abby](https://www.capterra.com.de/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Jobber](https://www.capterra.com.de/software/127994/jobber) — 4.6/5 (1487 reviews) 5. [Xero](https://www.capterra.com.de/software/169561/xero) — 4.4/5 (3330 reviews) ## Nutzerbewertungen ### "Great SaaS Billing System" — 4.0/5 > **Jared** | *10. Mai 2019* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zuora is a great customizable billing system our SaaS company has used efficiently. It has powerful integrations with Salesforce and our other apps so all of our data is integrated together. > > **Nachteile**: There seem to be many work-arounds we've had to create for scenarios we would expect to be fairly straightforward, such as prorations. > > Overall, we've enjoyed our transition to Zuora and it's saved our billing team so much time. ----- ### "Zuora- a must try accounting tool for any mid-cap organization" — 4.0/5 > **Verifizierter Rezensent** | *23. August 2024* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: a. Excellent and simple layout without any jazzy/ unnecessary application on the dashboard b. Well designed subcategories for billing, accounting payments which make the operation flow smooth c. Very secure and safe tool, offer single sign in option > > **Nachteile**: 1. Automation of the reports or dashboard is a big miss 2. No effective AI in inbuilt to reduce the manual work 3. Integration with other tools like payment gateway sometimes gets broken > > Overall its a good and professional accounting tool for small-mid cap organization ----- ### "I do not want to buy or put my money in Zuora" — 1.0/5 > **Philip** | *20. Februar 2025* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing, none, Nothing, none,Nothing, none, the acquired products by Zuora are extremely terrible, particularly Leeyo Revenue, Revpro > > **Nachteile**: Not an agile solution for dynamic needs, potential service disruptions during upgrades, challenging to administer the applications, does not prioritize what customers need and innovates something that is not required by customers, rigidity in features, extremely high cost of ownership, implementation cycle is minimum 1 year, buggy applications, requiring data fixes almost every day, the acquired products are terrible which are build for consultancy and not built as products, poor documentation and requires enormous time in training, particularly Leeyo Revpro, Revenue ----- ### "An excellent application to automate billings." — 4.0/5 > **Alexandra** | *14. März 2021* | Automotive | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zuora's notifications are undoubtedly one of the best qualities it has, since it allows us to send them via email to all customers who require it, before their renewal date. In addition to this, it has a very good customization capacity, an aspect that becomes crucial when redirecting the original software matrices according to the specific needs of our company. On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora. > > **Nachteile**: The learning curve within Zuora is very slow, due to the robustness of the software and the different characteristics and potentialities that it possesses, taking this into account, it is necessary to focus on training new users because this point tends to be a challenge. Another fundamental detail of Zuora is its low segmentation with respect to who the emails with the information regarding the billing notification are addressed to, so we can only select the country where they will be sent. > > In the company we use Zuora together with our CRM software, the first one provides the second with information regarding billing, such as the renewal dates and from this point our renewal team ensures that our clients in general have a hassle-free renovation experience. In general terms, Zuora's job is to automate billing, update our CRM with information regarding bills, and send the relevant billing notifications to emails. ----- ### "Getting Better" — 4.0/5 > **Verifizierter Rezensent** | *14. August 2019* | Finanzdienstleistungen | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: The Zuora billing system has grown on me. I attended Zuora's annual conference in 2019 (I highly recommend going) and learned a lot about existing and upcoming features. Zuora's representatives are dedicated to helping my company customize the billing system and recommending best business practices. Zuora is alway improving and adding functionality, so I do expect it to continue to get better and to meet more of my company's billing needs. They also offer "Zuora University" which is a series of online interactive videos that provide a lot of good information. > > **Nachteile**: Zuora was not easy to use at first and the implementation process was rough. Zuora is not particularly intuitive so it took a lot of trial and error, reading through their help articles, and requesting help from their support team. You have to invest a LOT of time and resources to get the full benefits of the system. My company has also found that we have to purchase additional features in order to improve upon our experience. > > For the first 2+ years, my billing team experienced lot of frustration because it seemed like Zuora had plenty of limitations. Come to find out, they do have limitations, but they are continuously improving and if you have the time and resources you can customize and get a lot out of the billing system. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/84232/z-billing?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/84232/z-billing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten