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Top Echelon
Was ist Top Echelon?
Big Biller verfügt über viele Recruiting-Softwarefunktionen, z. B. Lebenslauf-Analyse, E-Mail-Analyse, Tabellenimport, Duplikatprüfung, Zusammenführung von Datensätzen, Protokollierung von Aktivitäten, nutzer*innendefinierte Felder und eine Chrome-Erweiterung, um Profile aus dem Internet mit einem Klick hinzuzufügen.
Die CRM-Funktionen helfen Nutzer*innen, mit Kund*innen in Verbindung zu bleiben, über z. B.: E-Mail-Marketing, Vorlagen und Protokollierung, Vertriebspipelines, Hotlisten, Biz-Entwicklung, Kalenderintegration, Aktivitätsplaner, soziale Medien, Stellenausschreibungen, Berichte und Website-Portal.
Wer verwendet Top Echelon?
Die Recruitment-Software von Big Biller wurde als Front-Office-Bewerber*innen-Tracking- und CRM-Lösung für Contingency, Retained und vertragliche Recruitment- und Personalbeschaffungsunternehmen in den USA und Kanada entwickelt.
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Top Echelon
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Bewertungen über Top Echelon
Why you should consider Top Echelon
Kommentare: My overall experience has been wonderful and has made my job of quickly locating candidates in the system very timely and with ease because of how their software is structured. I use it everyday, for every search.
Vorteile:
What I like most about their software is how easy it is to search for candidates, input candidates, communicate with them and clients and how all the information is stored in the system. I also LOVE their help desk. Always responds quickly and with the correct information the first time.
Nachteile:
I feel the search features could be more robust.
In Betracht gezogene Alternativen:
The Benefits of Big Biller
Kommentare: Love it. The support teams within Top Echelon are world class and they constantly work on improving the software for it's members. The database itself is very user friendly and can be manipulated to fit your agencies way of doing things specifically. I expect to be using Big Biller for a very long time!!
Vorteile:
The ease of use with Big Biller software and how it can interact with other agencies databases is just a great feature. They are constantly upgrading and adding features to the software as well. I can access this database from a wide variety of devices allowing me to always have my database with me. It's ability to track and save past emails / resume submissions with clients and candidates is really important as well.
Nachteile:
My only negative (if you can call it that) is that there are really no features to help enter clients into the databse. In my industry (specifically) new companies are popping up all the time. It would be nice to be able to compare companies via a resume and have a new company automatically entered in some way. This feature was available at one time.
New Platform is Extremely Difficult to Navigate
Kommentare: The only reason I'm still with Big Biller is, despite the awkward, and user unfriendly interface in the new platform, moving to another service is out of the question during this Covid-19 pandemic where business is down 30%. Our bandwidth, as a small company, for non revenue generating projects has to be kept to a minimum. The customer support is great but software layout and design should be intuitive and not require so many calls to support to begin with. I remain hopefully BB will work out the kinks. I pay $15,000 a year for Linkedin Recruiter so money is not the deciding factor, ease of use is. Originally Big Biller had the friendliest customer support and simple layout and that was the deciding factor. Not cost alone
Vorteile:
Great customer support and easy to reach by phone or online chat.
Nachteile:
The new version of Big biller has set me back 20 years in my productivity. I actually go out of my way to use Outlook and avoid the new BB cumbersome, user-unfriendly interfacte. The 'running man" (we call him 'burning man' icon offers no clue as to what menu lies underneath. The 'hot list' icon looks like a poop emoji and I had to have someone explain this to me. Too many lengthy menus that open, vanish, disappear, are difficult to find once they are minimized, etc. I'm advanced with computers and can design basic code and find this new platform roll out very dissapointing.
In Betracht gezogene Alternativen:
Top Echelon works well
Kommentare: We have had a great experience with the software and responsive team. My new employees use the trainings and find them simple to understand. If they have a questions, support is quick to respond with and email or phone call.
Vorteile:
It’s provides everything we need at a reasonable price point!
Nachteile:
The reports need a little improvement and they are working on that. Anytime there is a con, TE is on it. They pay attention! Many of the little tweaks we suggested over the years were implemented quickly! They listen!!!
In Betracht gezogene Alternativen:
Big Biller - Great Features and Quality Service - Highly Recommend
Kommentare: I began TORP Group about 7 years ago and started using Big Biller withing a few months of starting our business. From the beginning, their level of care and service has been beyond what I expected. The product has many features and options available to use within their system. The system was far beyond what I had used in the past. They are continually improving, which says to me, they care about their clients. Top Echelon is looking to be the best in what they do and it shows!!
Vorteile:
The level of service has always been outstanding. The company is responsive, reliable and overall amazing to work with.
Nachteile:
The texting option is great, but there has not been an ability to group text, which would be most ideal. Currently not using their texting system due to this.
