Wer nutzt diese Software?

Primarily catering to collision repairers, parts suppliers, auto manufacturers, and insurance carriers, it is a web-based platform that helps with reviews, parts distribution, and more.

Durchschnittliche Bewertung

15 Bewertungen
  • Gesamt 3.4 / 5
  • Benutzerfreundlichkeit 3.4 / 5
  • Kundenservice 2.9 / 5
  • Funktionen 3.4 / 5
  • Preis-Leistungs-Verhältnis 3 / 5

Produktinformationen

  • Preisinformationen Contact CCC Information Services for pricing details.
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native

Angaben zum Hersteller

  • CCC Information Services
  • http://www.cccis.com

Über CCC ONE Total Repair Platform

Helps multiple and single location repair operations automate day-to-day processes and manage their businesses more efficiently.

CCC ONE Total Repair Platform Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Arbeitslohntarife
  • Bestandskontrolle
  • Fahrzeug-Nachverfolgung
  • Kundendatenbank
  • Kundendienst-Historie
  • Lohn- und Gehaltslisten-Management
  • Rechnungsführung
  • Terminplanung
  • VIN-Decoder
  • Verwaltung von Einzelteilen
  • Wartungsplanung
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Arbeitslohntarife
  • CRM
  • Inventarverwaltung
  • Kundendienst-Historie-Nachverfolgung
  • VIN-Suche
  • Wartungsplanung

Die hilfreichsten Reviews für CCC ONE Total Repair Platform

CCC ONE and the IA connection

Bewertet am 14.5.2019
Rob O.
Owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience has been both pleasant and positive! As I mentioned earlier, this program is the more widely used program in the collision industry. It has helped facilitate my marketing efforts solely because of this factor. It has also saved me a ton of time in pure estimate matching alone! I immediately experienced an increase in claims volume once I incorporated CCC ONE into the daily routine. I definitely encourage anybody that is on the fence about obtaining this software to go for it!

Vorteile: I first learned and used CCC ONE when I began working in the collision industry as a rookie estimator over 10years ago. It was easy to learn and use then and the trend continues! I left the body shop scene and became an IA a few years later. After struggling with alternative software I made the switch to CCC ONE and I have to admit that it is the most widely used and most common software in this industry. This is my absolute favorite part of the software! I deal with a lot of estimate matching and having this software has saved me countless labor hours that do not generate income. I also like the real-time updates that keep my figures current. Lastly, the assistance I get from tech support is top notch. Keep up the good work CCC ONE!

Nachteile: There aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing. More than half of the time it does not populate any recycled parts for units I am writing even though they are common units, and common parts. This feature, when available, saves me a lot of time! At times, it will do an RPS search for items that do not qualify, such as a quarter panel clear protector which is a one-time use part (adhesive). Lastly, the program does a lot of 'thinking' when switching between screens and such. This however, may be related to my CPU and not the software specifically.

bad customer service and very expensive

Bewertet am 25.9.2017
Kasey G.
manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: the tech guys are pretty great
and honestly Icant think of any other PRO! I mean I have kept this for so long because I am a creature of nature and don't like change but it seems as if they have finally gave me a reason to change

Nachteile: way too expensive and if they want to change your bill in the middle of your contract they can and then tell you theirs nothing you can do about it after a small giggle *rude*
.I have had this software for 30 years when it was something different and now the price keeps going up
the company will put things on your account and then say that you signed a contract however the signature is not your signature nor is it anyone that works for your company!

Used as management system for body shop.

Bewertet am 12.6.2018
Sue P.
Controller
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Export to Quickbooks and Excel very valuable. Ability to scan documents into each RO saves us so much time if we need to research old files.

Vorteile: Ability to export to Quickbooks to avoid double entry for accounting. Reports are good too. Ability to export to Excel also helpful.

Nachteile: System is complex and valuable but not very good training available on specific shop issues. I feel that we don't understand all the amazing things we could be doing if we knew how to better use the software.

CCC One delivers exactly what is promised

Bewertet am 29.8.2018
Ken G.
Director of Information Technology
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The software performs exactly as promised and is relied upon heavily by our shops. Any time there has been trouble, their technical support is quick to diagnose and repair the problem regardless of the cause.

Vorteile: Their software will interface with almost every vendor/supplier/insurance company on the market by using the EMS In / Out feature of their software.

Nachteile: No cons found in the 6 years we have run the software.

I'very used this software for several years now and the price keeps keeping higher and higher.

Bewertet am 2.1.2018
Jason K.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Vorteile: It is user friendly and gives access to all vehicle data, but this data is also available through most other estimating software programs at much lower costs.

Nachteile: Buyer Beware ....This company uses one sided contracts to lock their customers into agreements where they can and do increase their rates. Crooked Crooked Company Policies.

Lies weitere Bewertungen