von Visum4.6/5 13 Bewertungen
Wer nutzt diese Software?
FocalPoint is perfect for rental stores with one or more locations providing rentals for homeowner equipment, contractor equipment, tools, party supplies and event supplies.
Durchschnittliche Bewertung13 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.5/5
- Kundenservice 5/5
- Funktionen 5/5
- Preis-Leistungs-Verhältnis 5/5
- Kostenlose Version Nein
- Gratis Testen Nein
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2004
Über FocalPoint Software
FocalPoint Software will handle all operations for your rental store. FocalPoint Software is built to grow with your business and works with all types of inventory, including: homeowner items, tools, construction equipment, party supplies, event rentals and more.
FocalPoint has been in use across the United States and Canada since 2004, and our support staff is incredible.
FocalPoint Software Funktionen
- Mehrere Standorte
- Vermietung medizinischer Geräte
- Wiederkehrende Mieten
Die hilfreichsten Reviews für FocalPoint Software
Bewertet am 23.9.2015
Kommentare: FocalPoint helps us provide service to our customers in a timely manner. It is very helpful to see what in available in our inventory at a glance without having to leave the desk. The customer service we receive when we have any questions is prompt and courteous. The support staff is excellent and makes sure we are satisfied with the outcome. If we have suggestions on features we would like to see added to FocalPoint, they take these suggestions into consideration and implement them as they see fit. Reports in FocalPoint help us track trends in our business, track customers and revenue among other things. Overall, FocalPoint is a positive experience for our company and helps us serve our customers to the best of our ability.
Bewertet am 10.9.2015
Great service since 2009.
One of the main pros of Focalpoint is definitely the customer service. They are friendly, down-to-earth, quick to respond, professional and know the software well. Another pro on the list would be the cost. For the price, the product is excellent.
Some cons would be the number of user glitches, most which are quickly fixed, but some take some time. I would also update the menus, as they are not particularly user friendly at times. The help file is also out of date.
Overall, we are pleased with the product and especially the service; and would recommend it to other businesses.
Bewertet am 9.9.2015
Using Focal Point and the Visum Customer Service
Kommentare: Aero Equipment has been using Focal Point for several years. We are an equipment rental, sales and service company. We have found the Focal Point program to be very useful in our business. All though we are probably not utilizing the program completely, the areas that we are using have been very helpful to us. We have had a few problems come up but support from Visum has been very good. They have been able to take care of any issues that have come up with the program in a timely manner. Upgrades and installation have been very smooth. I would recommend this program to any companies that are in the rental business.
Bewertet am 9.9.2015
FocalPoint is easy to use and support is a call or e-mail away.
We have been using FocalPoint for a few years now. We switched from another well known
company that made promises and did not deliver. We have been very happy with our choice to go with Focal Point. It did take time to learn how to use but the tutorials and personal support made the transition easy. Updates are fairly regular which indicates that the staff at Visum take their customers concerns, suggestions and small glitches very seriously. The Visum staff are quick to reply and always helpful to walk one through each situation.
Bewertet am 11.9.2015
Great Product with Outstanding Support
Kommentare: Focal Point and the folks at Visum are a wonderful company to partner with. They have a great product and they are always focused on their customers. This was our first system and our company has grown dramaticly over the last few years. This would not have been possible without a system. They have great Mid-America values and they listen to their customers. The product is always improving and evolving. There are more features in their program than other Rental Software costing three times more. I recommend them highly.