LiveRez

Kommentare: Transferred our site seasidevacationhomes.com from Barefoot right before Homeaway gobbling up other systems to "acquire" their customer data / position for the eventual sale to expedia.... I watched the migration in masses as other PM's said no way were they going to feed the beast and went over to LVRZ. The company responded well to rapid growth in my opinion. From the infancy when I signed on they offered more features and a simpler interface than anyone else in the market. This is tough thing to do = There is a balance between feature rich and "simple" and they have made a system that is dynamic and responds to the market in an interface for existing uses that stays pretty static in that my team is not having to relearn the basics because the functionality and interface has stayed the same even though we are doing multiples of more features inside the system from CRM to dynamic website landing pages with ease. Aside from being able to update any area that needs it within just a couple clips = Never in my experience have they double booked me / corrupted my data / or failed to respond to a concern. Granted I wait my turn for a call back sometimes = it always comes and we always figure out what the problem is and 99.9% of the time is related to a typo on my side. At the end of the day I think LVRZ and my company have been successful and continue to be because we both value putting people first. Since 2007 not once have they made a strategic alliance with another outside entity that would have hurt my ability to function as an autonomous business owner in an industry falling apart to the OTA/GDS black hole. It is peculiar to be tied to a company that runs like an association but this one does. The two that head it "Lotz & Trover" are absolutely 100% solid salt of the earth people and the gal they have overseeing the operations "Tina" is wicked smart + a great leader in her own right. Solid leadership. It is too much of a rant to get into here but really matters that if you own a Rental company and care about being an independent and not ultimately being at the mercy of a corporate brand = give them a call and ask about what their philosophy is on creating software and managing strategic relationships and I bet you will find this will be the best equipped company out there to help me as an independent business owner pass my entity down to a future generation because they are making decisions that help me stay viable as an independent.

Vorteile: Support // the people at the company. They really care and have always responded we need them.

Nachteile: I wish it was a easier interface .... you know more modern font / skin / etc... but then again I don't ..... Overall I think the general layout could be more appealing and they have the capabilities (just look at the sites they put out) but from the perspective of being the boss it stays static so my people haven't had to relearn the system once they get where the buttons are

Kommentare: I can't say enough wonderful things about LiveRez! My husband and I operate a small vacation rental management company so there isn't much room in the budget to hire help. With LiveRez, I am able to run every aspect of my business with my husband and myself. If I didn't have LiveRez, I would likely need to hire three more employees to help with the various tasks LiveRez does automatically for me. Not only do I love the comprehensive system that is LiveRez, I love that they are always adding more features and improving the system. They even have a section for partner requests so you can potentially get features added that maybe wouldn't have otherwise been added. It's obvious LiveRez values costumer feedback. LiveRez technical support will take the time to help walk you through whatever question or issues you're having until the problem is resolved. Every employee I have spoken to is friendly and helpful. I couldn't be happier with LiveRez. If you're looking for the best vacation rental management software on the market, LiveRez is the obvious choice!

Vorteile: I love that the website and reservation system are integrated! I also love the CRM and the iCal integration for our VRBO calendars.

Nachteile: Nothing, it's all really great and ever improving!