Arcoro

I have had a very positive experience, and always have all question and concerns handled quickly.

Kommentare: This software greatly improved the efficiency of our Recruitment and Onboarding processes, allowed a more universal experience among our multiple divisions. Improved organization, follow through and communication between candidates and hiring managers.

Vorteile:

Ease of use, ability to format and customize for my specific needs, outstanding customer support and constant updates based on customer feedback.

Nachteile:

I don't have any true complaints. A few processes feel a bit cumbersome and could be made more streamlined. I would like to see an app rolled out in the near future, as it is not always the easiest to do tasks within the system from a mobile device.

BIRD DOG IS AN AWESOME RECRUITING SOFTWARE

Kommentare: Overall we have loved the partnership with Birddog.

Vorteile:

Bird Dog is a great software for gathering resumes and candidates that meet the criteria we are looking for. The software is very user friendly and has ease of access to the admin to create other users on that account for the different hiring departments. The postings also fully integrate with our Website Careers page.

Nachteile:

Would love to have the software integrate with our CRM so that once a candidate is hired they can be added seamlessly to our system.

Feels like the programmers are reassigned constantly

Kommentare: Honestly, the system is good in theory. So many options that were abandoned at 80% for something else to built out. While I'm not a fan of difficult, it can be managed fine if the system works right. But we spent too much time building out work arounds. Entire HR meetings were dedicated to dealing with system issues vs. HR strategy. It got to the point my team started shopping systems and presenting me other options to check out. Arcoro is a pseudo enterprise system, trying to be an enterprise system, and being selected due to perceived flexibility. They would do better to just abandon a few modules, and just focus on 3 or 4 key elements and make those super robust and intuitive, then slowly add back features and make sure they work well before getting caught up in the shiny new trendy things. There are a ton of features, but very few of them are easy to use. We've since switched. I kinda feel like the engineers have previously worked on ERPs that were specific to manufacturing, as some of the nuances required similar steps for product loading, building and sales. However, HR people are not ERP Managers, and generally do not come with that type of mindset or skill set since our nature is largely policy, people, management, and engagement.

Vorteile:

The sales team is actually a pretty awesome group of people, as are the people who handle training.

Nachteile:

Honestly, for a company with about 150 employees, we had to have a full time administrator handle the HCM. This is not normal for a midsized company. We were never able to really set a program and forget about it, it was constant baby sitting. There would be reports that would run, when it finally loaded it would be empty. We'd call to find out what is up and they'd say "oh, that report hasn't been built out yet." That report would be smack in the middle of runnable reports, and Arcoro had no intention of hiding or making note of which reports are "coming soon." System loading between the three systems (the LMS and Performance pieces weren't even listed in this review as an option to talk about) was not smooth. We were told it would take one day to load, turns out it could take 3 days. So, when trouble shooting issues, it wasn't just finding what was wrong, it could take three days to ensure it didn't load, but the software wouldn't tell us where the critical error was. Report running wasn't easy, making reports was almost impossible. Every part of the system felt like we had to crack a safe by listening to the dial for the right thing to push before we chose the next option.

Does the Job It's supposed to do

Kommentare: It seemed to do the job just fine, I felt like the overall user experience was good. I think the aesthetics of the website could have used some work, or an update at least.

Vorteile:

Good program for managing company announcements, and personal goals

Nachteile:

Every year when filling out my annual review, I would get automatically logged out, thus losing about an hour of work! I'm sure this is a security feature, but a warning alert would have been very nice. Because these reviews were done annually, I never remembered about the auto logout feature, so just about every year it happened. Very frustrating.

Using BirdDogHR as our primary ATS resource has saved us time and money!

Vorteile:

It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly.

Nachteile:

We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing.