Wer nutzt diese Software?

Law enforcement investigation units, multi-jurisdictional investigative task forces, state agencies, federal departments, large security/investigation firms.

Durchschnittliche Bewertung

5 Bewertungen
  • Gesamt 5/5
  • Benutzerfreundlichkeit 5/5
  • Kundenservice 5/5
  • Funktionen 5/5
  • Preis-Leistungs-Verhältnis 5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Case Closed Software
  • http://www.caseclosedsoftware.com
  • Gegründet 1999

Über Case Closed

The ONLY CJIS-compliant investigative case management system for investigation units and multi-jurisdictional task forces. Cases, Tasks, Tips, Messages, Evidence, Multimedia, Reporting, Deconfliction, Configurable, and Inexpensive. That just begins to summarize the system.
Designed for (and used by) US Agencies, Drug Task Forces, State Bureaus, Anti-Dog Fighting Task Forces, Anti-Human Trafficking Task Forces, and Security Firms. Free demo and free trial!

Case Closed Funktionen

  • Berichterstattung und Statistik
  • Betreff-Profile
  • Datenmanagement
  • Kontaktmanagement
  • Störfallmanagement

Die hilfreichsten Reviews für Case Closed

Case Closed the ultimate Law Enforcement Software

Bewertet am 13.12.2019
Dewayne B.
Commander
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall experience is a 10+. CC has help my agency with time management to reduce the amount of time preparing a case file for prosecution. In addition, the customer service is by far the best I’ve ever experienced. I highly recommend this software!

Vorteile: CC is a valuable tool to link persons, vehicles, and evidence from case to case. To be able to search these things and to see how or if they are linked together is a great tool. It helps solve crimes and saves investigation times.

Nachteile: There were a few features that were difficult for a supervisor to approve reports but talking with CC team, they took action to help simplify the process.

CaseClosed Software Review

Bewertet am 12.12.2019
Travis H.
Investigator
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Going from paper and filing cabinets, CaseClosed has allowed us to fully digitize our case files; giving us ease of use and collaboration on cases. Being able to simply send the case file to a Prosecutor has cut down processing and intake times immensely.

Nachteile: With all software products, there are bound to be "bugs". However, Crime Tech Solutions has been there to fix any issue we have ran into thus far.

Outstanding Customer Service and Afforable

Bewertet am 6.1.2020
Janette R.
Sn. Specialist, Anti-Global Dogfighting
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Case Closed has significant helped us in tracking/connecting targets in our dogfighting investigations. It keeps the data centralized in one location and allows specific search requests even is the spelling is off. You can't go wrong for the value and the customer service.

Vorteile: I cannot say enough good things about the incredible customer service by Case Closed. They are responsive to problems or concerns and do their best to modify the program for our customary needs. As a nonprofit, we could not spend tens of thousands of dollars on a program but needed the capability to track, monitor, and collect intelligence on targets. Case Closed has made it possible. We investigate dogfighting internationally and Case Closed created new fields and added each country into the drop down boxes for accurate reporting.

Nachteile: Still learning the system so no complaints thus far. Since this is primarily used by law enforcement, there are some fields that are not applicable for us. It would be nice to have those fields removed but not a "con" per say.

Much better than our previous case management software.

Bewertet am 21.5.2018
Mehul P.
Director and GM
Programmentwicklung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We can quickly organize our cases, collaborate with our partners, and stay much more organized than ever before.

Vorteile: It's the only software we found that is loaded with features and cloud-based so we were up and running in a few days.

Nachteile: There are frequent updates as new features are added. At least the updates are done at night but can be annoying.

Easily the most powerful and cost-effective suite of investigation software solutions

Bewertet am 2.6.2016
Sharon K.
Controller
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Case Closed tracks everything related to criminal investigations. Track Cases, Tips, Tasks, Incidents, Charges, Court Status, attach Video/Audio, Images (and other files), Internal messaging (to & from other detectives), Investigator Dashboard, send SMS Text messages, Informants, Medicaid Fraud. Evidence tracking with barcode and much more. Generate Reports on any data. Workflow for Supervisors' approval of cases. Reminders of unread messages and overdue tasks. Track money Tills.

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