Homecare Homebase

Homecare Homebase

von Homecare Homebase

Wer verwendet Homecare Homebase?

Heimpflege- und Hospizverbände, die sich darauf konzentrieren, bestmögliche Hauspflege gemäß den heutigen Pflegemodellen zu bieten und die Zukunft im Blick zu haben.

Was ist Homecare Homebase?

HCHB wurde von einer Gruppe von Hauspflege-Experten gegründet, um mobilen Ärzten, die im Bereich Hauspflege aktiv sind, praktische und praxisorientierte Lösungen zu bieten. Als ehemalige Klinikmitarbeiter kennen und verstehen die Experten die einzigartigen Herausforderungen der Hauspflege. Das Unternehmen weiß, dass das Beseitigen von Hindernissen, das Verbessern der Genauigkeit und das Bereitstellen von schnellem, einfachem Zugriff auf Echtzeitdaten viel mehr bewirkt, als Zeit, Aufwand und Geld zu sparen. Du erhältst die Chance, einen stärkeren und besseren Einfluss auf die Patienten zu nehmen, die dir begegnen.

Homecare Homebase – Details

Homecare Homebase

http://www.hchb.com

Gegründet 2001

Homecare Homebase – Kostenübersicht

Homecare Homebase bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Homecare Homebase ist ab 1,00 $/einmalig verfügbar.

Startpreis

1,00 $/einmalig

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Homecare Homebase Funktionen

Hospizsoftware
Beurteilung-Management
EMR / EHR (elektronische / medizinische Gesundheitsberichte)
Freiwilligen-Management
Medikamenten-Nachverfolgung
Patienten-Aufnahme
Pflegeplanung
Reklamationsabwicklung
Terminplanung
Trauerfallmanagement
Ärzteportal
Abrechnung & Rechnungsstellung
Compliance Management
Elektronische Unterschrift
Lohn- und Gehaltslisten-Management
Mobiler Zugriff
Pflegeplan-Management
Reklamationsabwicklung
Terminplanung
Verwaltung von Patientenakten
Zeiterfassung pro Kunde

Homecare Homebase – Nutzerbewertungen

Zeigt 5 von 36 Nutzerbewertungen

Gesamt
2,6/5
Benutzerfreundlichkeit
2,4/5
Kundenservice
3/5
Funktionen
2,9/5
Preis-Leistungs-Verhältnis
2,7/5
Verifizierter Rezensent
Social Worker
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 17.11.2018

"Hospice amy"

Kommentare: It has been very helpful keeping g my visits and orders scheduled and timely. I can find all patient information quickly from other client providers within our hospice team.

Vorteile: I can quickly and easily find clients demographic information, medical information, orders, plans, billing, etc

Nachteile: There are many options and paths you can take so you have to take some time familiarizing yourself with the product in order to navigate quickly.

  • Quelle des Nutzers 
  • Bewertet am 17.11.2018
Ginger P.
Director of Contracts and Licensing
Krankenhausversorgung & Gesundheitswesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2019

"HCHB Review"

Kommentare: Since day one from the trainers to customer support, it has been a positive experience. We feel supported when needed and really appreciate the customer support re structure that is going on at this time.

Vorteile: HCHB is great in that it puts the workflow to the forefront so it must be addressed. No missing work items or trying to remember if you did a process. It reminds you or actually has hard stops to keep you from moving foward without the required information.

Nachteile: some of the stops require HCHB to intervene. While I at times understand I think it should be a the agencies discretion. My number one con is the when a patient changes insurance and a new episode must be opened and retro episode information added.

  • Quelle des Nutzers 
  • Bewertet am 19.2.2019
Steven D.
Bereavement Coordinator
Krankenhausversorgung & Gesundheitswesen, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 27.3.2020

"Review of Bereavement Tracking panel"

Kommentare: This software has been essential to keeping track of when to contact family members and other loved ones.

Vorteile: I like that the software keeps track of when to send letters and the one to make phone calls

Nachteile: What using the calendar function to plot phone calls it would be nice if the calendar showed national and religious holidays to prevent scheduling on those days.

  • Quelle des Nutzers 
  • Bewertet am 27.3.2020
Stacy H.
Former billing assistant
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 17.11.2018

"The Ripple Effect"

Kommentare: In my opinion, as the biller I saw that this software caused this company to lose a lot of money.

Vorteile: Having used a handful of different software programs in the healthcare field I found using this particular one taught me to appreciate the others in a big way.

Nachteile: This software is marketed as a “workflow” driven program that is supposed to seamlessly keep users on top of tasks to insure the ball keeps rolling without interruption. The workflow is from referral stage (accepted or not), to insurance verification (which should be done first), to scheduling start of care visit and so on. Each step has several “workflow” sections that need to be cleared. These workflow items can only be cleared from the “workflow” section of the software. In other words, it cannot be cleared simply by doing the task from other sections of the software or the patients chart.
Insurance authorizations are tricky. A SOC visit cannot be scheduled without an authorization being entered, even for Medicare payors which do not require an auth. Authorizations require a "bypass" to be entered first which is only a partial auth allowing a scheduler to only plot a few visits, explained to employees that it forces auths be requested and followed up on so that the remaining visits can be scheduled. However this wasn't the case, as a turnover in employees occurred repeatedly, orders weren’t being approved in a timely manner so new employees were told to add to these bypasses to be able to schedule further visits. If bypass extensions weren’t entered, visits were not scheduled in a timely manner and ordered frequency was not honored and in the end MANY missed visits had to be entered, which happened frequently. Auth requests fell behind as well because orders hadn’t been approved and not all Ins companies allow back dating of auth requests which costed this company dearly. Also the auth workflow has many sections, Enter initial auth bypass, Request initial auth, Follow up on auth request, Enter auth upon approval, all for each patient and each auth..so much reworking on the same subject, a huge time waster and messy. Each workflow item requires coordination note to be entered (more to weed through when searching notes).
To explain untimely verbal order approval, they understandably need to be approved as do many other things, usually by the Director of Nursing. As the DON rules many facets of this kind of business, her “workflow” is overwhelming, as is every assigned workflow item with this program, hence the turnover. Every employee has an overwhelming workflow that drives them to seek other employment. I saw 3 DON’s come and go in the few short months I was with this company. This in my opinion is what causes a ripple effect. If only one user in this “workflow” process cannot keep up it will and does cause every step thereafter to be off because the task does not move to the next step until the one before is complete.
A couple of other things outside the workflow that cause issues: There is no visit management for looking into if visits were completed or not in the patient chart. Users have to exit the chart to go to the scheduling console that is many clicks and searches to get to. Actual visit notes are found in coordination notes that are mixed with all certification periods for that patient and there is no indication of what kind of visit it is, a follow up or oasis etc. This information is only available in the scheduler. All documents that are scanned into a patients chart are mixed as well with all cert periods so in turn users spend too much time weeding out, another big time waster. Also only one user can be in a patient chart at a time, very odd.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 17.11.2018
Verifizierter Rezensent
Social Worker
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 8.3.2020

"Not The Most Friendly EMR Software"

Kommentare: Homecare Homebase gets the job done, however it has a lot of unnecessary clutter that proviers must go through in order to get to the bottom line.

Vorteile: Homecare Homebase is not the most friendly EMR software I have used while providing home based hospice care. It does try to make things easier, such as providing prepopulated responses you can choose from, tracking your miles from patient to patient and good IDG tools.

Nachteile: Homecare Homebase could streamline things, espeically for social workers and chaplains as they are extremely nurse focused. Documenting a new patient visit can take a lot of time, especially going through all of the new patient flows.

  • Quelle des Nutzers 
  • Bewertet am 8.3.2020