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seit 15 Jahren bei der Softwareauswahl

Was ist Homecare Homebase?

HCHB wurde von einer Gruppe von Hauspflege-Experten gegründet, um mobilen Ärzten, die im Bereich Hauspflege aktiv sind, praktische und praxisorientierte Lösungen zu bieten. Als ehemalige Klinikmitarbeiter kennen und verstehen die Experten die einzigartigen Herausforderungen der Hauspflege. Das Unternehmen weiß, dass das Beseitigen von Hindernissen, das Verbessern der Genauigkeit und das Bereitstellen von schnellem, einfachem Zugriff auf Echtzeitdaten viel mehr bewirkt, als Zeit, Aufwand und Geld zu sparen. Du erhältst die Chance, einen stärkeren und besseren Einfluss auf die Patienten zu nehmen, die dir begegnen.

Wer verwendet Homecare Homebase?

Heimpflege- und Hospizverbände, die sich darauf konzentrieren, bestmögliche Hauspflege gemäß den heutigen Pflegemodellen zu bieten und die Zukunft im Blick zu haben.

Du bist nicht sicher, ob Homecare Homebase das Richtige ist? Mit einer beliebten Alternative vergleichen

Homecare Homebase

Homecare Homebase

2,7 (48)
1,00 $
einmalig
Kostenlose Version
Kostenlose Testversion
33
Keine Integrationen gefunden
2,5 (48)
2,8 (48)
2,8 (48)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
35
Keine Integrationen gefunden
4,0 (361)
4,0 (361)
4,2 (361)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Homecare Homebase

Durchschnittliche Bewertung

Gesamt
2,7
Benutzerfreundlichkeit
2,5
Kundenservice
2,8
Funktionen
2,8
Preis-Leistungs-Verhältnis
2,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
21%
4
15%
3
17%
2
8%
1
40%
AMY
RN Case Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Excellent

5,0 vor 3 Jahren

Kommentare: I love this software...I've used brightree/Matrixcare also in another position and HC/HB is sooo much better! Easy to navigate. All your info is readily available from main screen. Adaptable by admin. Cant praise it enough!

Vorteile:

Ease if use/user friendly. Information readily available and easy to find. Well organized

Nachteile:

Some issues with glitches, like not syncing sometimes. Supply list can be confusing. Confusing to update/change plan of care. Difficulty updating aide care plan (I can change it but it doesnt "stick") but i probably just need to read up on how to do that correctly. So much good about everything else, these are minor.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Top billing software but has some downfalls....

4,0 vor 5 Jahren

Vorteile:

They have been great to add programs to the software so that we can keep everything in house. We have multiple lines of business and in that respect they are very accommodating. We have been with them for years so most of our staff is familiar with the software and how it operates.

Nachteile:

It can become super costly. They charge enormous amounts for each add-on you purchase. Also, customer service has always and still is very slow to respond at times. There are times we will wait 2-3 days for a response to what seems like a simple fix. Also not fond of a lot of the updates they do (which is often) They seem to change the look and feel of the site far too much.

Kevin
Patient Care Manager in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not a good system

1,0 vor 2 Jahren

Kommentare: This system is frankly awful. We went from a junky system that was at least flexible to a junky rigid system that kills time for you. I have used many EMR systems, Epic, matrix, pointclick care, suncoast to name a few and I have disliked all of those products less than HCHB. Advice: really try this out before you buy it. It is not good and just puts your staff’s frustration levels through the roof on a daily basis.

Vorteile:

The UI is attractive. The website requires me to write more into this box, so this is an obligatory ramble but I really don’t have any other pros.

Nachteile:

1. It is an absolute turd. Very difficult to use. 2. Users have constant problems with the complexity of simple functions. 3. It is inflexible. The system locks you in to making choices that don’t even relate to your patients. 3. Users, despite having several years of experience working with this system, still have difficulty getting around in point care and back office. 4. Android only, this makes hardware just as big of a problem as the EMR itself. We have been sticking android tablets with poor hardware as the developers refuse to make an apple port for this. 5. From an managers perspective there is a ton of repetition involved in every aspect of this system. It wastes time like crazy. 6. The parts of the system do not communicate with each other, you end up having to duplicate entries throughout your charting and again, just a huge time vampire. 7. Poor response from homecare homebase when changes are needed and they just don’t seem to respond to feedback on how to make a better product.

Sandra
Director of Nursing in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Performed poorly.

3,0 letztes Jahr

Kommentare: I would describe my overall experience as a flop.
I would advise organizations to think carefully before making a decision and at the least do not get locked into a contract with Homecare Homebase before having the oppurtunity to extensively test it.
I was tasked with selecting and deploying a new home health care solution and I personally chose Homecare Homebase.
Right away the poor layout caused time management to suffer.
Malfunctions started to disrupt our entire workflow. I waited days to hear back from support, something I don't like to experience. I don't believe the agents have the ability to provide any assistance.
Later on I found reviews of Homecare Homebase and almost every reviewer voiced the same complaints.
The importance of research and reviews is something I won't forget -- ever again.

Vorteile:

- Manage multiple components of home health care. - Billing features. - Freedom to choose add-ons. - Parent company established prior to 2000. - Company is located in Kentucky, United States.

Nachteile:

- Poor performance in all. - Disruptive malfunctions. - Missing features and poor feature quality. - Time management suffers, efficiency and case load suffers. - Workflow feature is locked into place. - Impractical layout that's changed again and again. Senseless restrictions. - Complaints were heard but were never addressed. - Poor support.

Nancy
Rn in USA
Krankenhausversorgung & Gesundheitswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Field RN user

1,0 vor 4 Jahren

Kommentare: Poor so far

Vorteile:

Can sync quickly. That's it. Being able to use small device is kinda of nice .

Nachteile:

From field staff point of view hchb is very poor program. Pathways do not reflect care provided. Waiting around for office staff to change codes, add visits, process work que is extremely slow. Buddy codes are a mess for large organization. We end up with visits on one nurse and buddy codes on another. Makes no sense that buddy codes can be moved separate from a visit.There are repetitive questions in some areas of assessment that are not needed nor appropriate. I spend more time "looking" at my phone during a visit than I do the patient. No ability to self schedule my case load.Writing exceptions all the time as to why i wasn't in home 30 minutes, when I actually was is annoying now. The system we have on scanning documents that MD have written by hand is not legible half the time so make figuring orders a concern. I'd rather go back to epic.