Shiftboard

Shiftboard

von Shiftboard

Wer verwendet Shiftboard?

Shiftboard wurde entwickelt, um die Komplexität großer Mitarbeiter*inneneinsatzplanung in einer Vielzahl von Branchen zu bewältigen, darunter Gesundheitswesen, Logistik, Fertigung, Personalwesen, Veranstaltungsorte und Gastgewerbe.

Was ist Shiftboard?

Shiftboard ist der führende Anbieter von Software zur Personaleinsatzplanung. Shiftboard basiert auf einer stündlichen Belegschaft, bei der Planung, Echtzeitkommunikation und Änderungsmanagement im Zentrum des täglichen Betriebs stehen. Mit Shiftboard können Unternehmen ihr Geschäft durch Automatisierung verändern. Tausende Kund*innen entscheiden sich für Shiftboard, um komplexe Personaleinsätze zu optimieren, was zu niedrigeren Arbeitskosten, höherer Mitarbeiter*innenproduktivität und einer geringeren Mitarbeiter*innenfluktuation führt.

Shiftboard – Details

Shiftboard

http://www.shiftboard.com

Gegründet 2008

Shiftboard – Preisübersicht

Shiftboard bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Shiftboard findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Shiftboard Funktionen

Dienstplan Software & Schichtplaner
Automatisierte Terminplanung
Berichterstattung / Analyse
Lohn- und Gehaltslisten-Management
Mobiler Zugriff
Online Stempeluhr
Ressourcenmanagement
Schichttausch
Terminplanverteilung
Textnachrichtenversand
Auftragnehmer-Management
Bedarfsplanung
Budgetierung/Prognosen
Fähigkeiten-Nachverfolgung
Lebenszyklus-Management für Mitarbeiter
Leistungskennzahlen
Mitarbeitereinsatzplanung
Personalbeschaffungs-Management
Variable Mitarbeiter
Zeit- und Anwesenheitsmanagement
Alarmfunktion / Benachrichtigungen
Automatisierte Terminplanung
Echtzeit-Planung
Gruppen-Terminplanung
Klassenterminplanung
Kreditplanung
Mehrere Standorte
Mitarbeitereinsatzplanung
Ressourcen-Planung
Terminplanung
Zimmerbuchungsverwaltung
Abrechnung & Rechnungsstellung
Bewerber-Management
CRM
Einstellungen (Personalbeschaffung)
Interview-Management
Lebenslauf-Analyse
Lohn- und Gehaltslisten-Management
Self-Service Portal
Stellenanforderung
Stellenanzeige veröffentlichen
Temporäre Personalbesetzung

Shiftboard – Nutzerbewertungen

Zeigt 5 von 228 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.4/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.4/5
Chris E.
Watch Commander
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.10.2017

"Fantastic Software!"

Vorteile: I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.

Nachteile: The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.

  • Quelle des Nutzers 
  • Bewertet am 12.10.2017
Verifizierter Rezensent
ICT Systems Coordinator
Musik, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 30.7.2019

"Shifts and rotas without the drama!"

Kommentare: Overall, we have found Shiftboard to be an incredibly good fit for our non-standard shift scheduling; online rotas are praised by our users for easy access when on-the-move, we find reporting through the exporting of CSV files useful, and it has allowed us to get rid of older overlapping systems that we previously used for shift tracking.

Vorteile: Shiftboard allows our casual staff members access to shifts via an online portal, which is especially useful as these staff are very rarely in building (unless on-shift). Users report that it is helpful to be able to access shift scheduling through a web browser On the rare occasion we have needed to contact support they have been very responsive and have answered our queries, and we have found it incredibly useful to be able to pull data out via CSV file for input into other systems that we run (although reporting could be further improved upon). Adding information that lives in other systems to casual staff individual user profiles means we have been able to decommission several systems that have previously been used to handle staff shifts for our employees. Users can be added to teams and groups to make administration easier.

Nachteile: From a user’s perspective based on feedback we’ve had, the web-based UI isn’t the most intuitive or clean-looking – I'm not sure how it fares compared to competitor systems but it could do with updating to a more modern look which would improve usability. Another point raised when receiving feedback from users was that it can seem a bit of a steep learning curve for new staff, but we have started to provide documentation and training for internal use so this is no longer an issue for us.

  • Quelle des Nutzers 
  • Bewertet am 30.7.2019
Bri P.
Residence Hall Director
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Unrated
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 3.1.2020

"Helpful for scheduling"

Kommentare: Shiftboard is extremely helpful for scheduling people, especially with larger groups where people might be scheduled in many different locations. Shiftboard has helped us with efficiency in scheduling and ability to easily make changes to shifts, people assigned, etc. when needed.

Vorteile: -there is both a website and an app
-ability to sort by person scheduled, location, etc.

Nachteile: -not very visually good looking- would look nicer if blocks of shifts were put into a grid to matchthe time of shift along each column
-app can be difficult to navigate

  • Quelle des Nutzers 
  • Bewertet am 3.1.2020
Jeff W.
VP of Operations
Sicherheit & Untersuchungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    0/10
  • Quelle des Nutzers 
  • Bewertet am 28.6.2016

"Bad Bad Service"

Kommentare: The system is complicated and the customer service is very poor. We were scheduled 30 minutes of training. Our trainer literally had to cut off at 30 minutes. Turned out that the system could not accommodate a California seven day in a row overtime prevention, although we were told that it could handle those needs when we initially called about the service. In fact, that was the only reason we were interested in changing our scheduling system. I was upset by the lack of willingness by the sales rep to return calls or try to make this right. We were charged $105.00 for a system we cancelled in 18 days from the initial purchase. The training was a joke, the service was poor and the product did not meet our needs. Better customer service is needed.

Vorteile: It's cheap.

Nachteile: Complicated. Learning curve is steep and I am well versed in PHP script, Joomla, Wordpress and other database software. Cannot effectively staff a large business with 30 minutes of training. Poor customer service and return policy.

Antwort des Softwareanbieters

von Shiftboard an 1.7.2016

Hi Jeff ¿ Thank you for your message. We regret the difficulties you experienced and that the system workarounds we provided did not support the overtime prevention process, as you would have expected. Our billing department has confirmed that you did receive a full refund, as it is never our intention to misrepresent the capabilities of our product. We greatly appreciated the opportunity to work with you and hope that as our product evolves we might be able to better support you in the future. Please reach out if there is anything else we can do. Thank you.

  • Quelle des Nutzers 
  • Bewertet am 28.6.2016
Alexander O.
Director Of Security
Sicherheit & Untersuchungen, 10.001+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 2.11.2018

"Adequate, but has room for improvement."

Kommentare: Overall, it is a passable scheduling tool. Having worked with Deputy previously, I am finding the overall user experience somewhat disappointing. Since the program is not integrating with our payroll system at this time, I am reviewing it solely on the grounds of it's use as a tool for communicating schedules to my staff, and keeping track of who I have working. In this respect it is just adequate. If changes to shift dates/times/employees are made on short notice, the available schedule visualizations and inelegant user interface make it more frustrating and time consuming to change or delete a shift than it is worth, and the lack of an effective visual representation of the schedule from the employee side means it isn't used as often as I'd like. I often end up using text messages and email to communicate changes instead. Their willingness to work with my company's billing (Net 60) is greatly appreciated, and this flexibility should be a major selling point for larger organizations.

Vorteile: - Cost effective.
- Shiftboard accounts receivable is willing to work with you on billing times.
- Good array of features and tools.
- Very good features for bulk assignments and automated help generating a schedule. (Good for large organizations or new sites needing a schedule generated.)

Nachteile: - Visualizations available for the calendar leave something to be desired.
- Interface and controls are not the most user friendly I've seen.
- Help documentation and live customer assistance is disappointing or non-existent.
- Glitches and uncooperative UI elements have occurred more often than I'm used to.

  • Quelle des Nutzers 
  • Bewertet am 2.11.2018