Glitnir Ticketing System

Glitnir Ticketing System

von Glitnir Ticketing

Wer nutzt diese Software?

Ticketing solution that enables businesses of all sizes to manage activities across ticket sales, email communications, CRM, contracts, and more.

Durchschnittliche Bewertung

26 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 4.3/5
  • Kundenservice 4.7/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Preisinformationen It is free for organizations. Buyers pay a small fee for online tickets.
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Glitnir Ticketing
  • http://www.glitnir.com
  • Gegründet 2004

Über Glitnir Ticketing System

SaaS solution that enables sports organizations to manage ticketing operations via tools for customer management, box office, and more.

Glitnir Ticketing System Funktionen

  • Angebotsmanagement
  • Barcode / Tickets scannen
  • Kartenverkauf vor Ort
  • Kartenwiederverkauf
  • Kiosk-Kartenverkauf
  • Konzessionsmanagement
  • Kundendatenverwaltung
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Online-Kartenverkauf
  • Saisonkarten
  • Sitzplan
  • Ticket-Reservierungen
  • Verkaufspunkt POS
  • Website-Management
  • Zuhause drucken

Die hilfreichsten Reviews für Glitnir Ticketing System

Glitnir Ticketing is an easy to use, affordable and a great ticket solution!

Bewertet am 18.4.2019
Eben Y.
Vice President
Unterhaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've personally worked with Glitnir Ticketing for about 15 years and I wouldn't want to work with anyone else. Any time I had an idea that would help grow sales they worked to implement. They have helped me with creating custom reports. It is an easy ticket solution for our customers which leaves them happy and they don't feel like they got hit with a lot of unnecessary fees that you may see with a larger ticketing solution.

Vorteile: Easy to use, navigate, run the necessary reports I need as well as keep up to date on where I am with ticket sales on a particular event. Great for keeping information on my customers that allows me to grow sales for other events.

Nachteile: I really haven't had any issues with this software. To be honest, anytime I ran into a limitation I brought it to their attention and they solved the issue for me.

Great product and great customer support!

Bewertet am 25.3.2019
Lance K.
Manager, Ticket Operations and Season Sales
Sport, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it's been a great experience. The Glitnir team is always looking for ways to improve and evolve. Customer service has been exceptional from all team members. We've also seen our online ticket sales grow from year to year using Glitnir.

Vorteile: Glitnir is relatively easy to teach anyone new. Value for the product is great! If we need any assistance or something quits working, they're staff will jump on a call right away. Our rep is always great at getting back to us in a timely manner and solving any and all problems. The group portal upgrades were much needed and I think they nailed it. Much easier to use and much quicker to set up/maintain. I also like that CRM is build right in, so no need to purchase through another company.

Nachteile: Reports and running lists are not the easiest. Took me a while to figure out how to pull info I need. Also, from time to time, if I select what I need (seeing holds for an event/solds/ect.) still no information shows. Seems like there's a list for everything you would want/need, just figuring out the best and most convenient ones is key. The last thing would be any individual seats in a customers cart that are trying to get deleted. Other systems all you need to do is click on the seat to select, and click again to delete from your cart. With Glitnir you need to click on the seat to select, and on the right hand side, check the box on the seat you do not want, then select delete. Seems like this is something they could upgrade.

15 year user of Glitnir Ticketing System

Bewertet am 19.3.2019
Verifizierter Rezensent
Sales Manager
Sport, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've always been a fan of Glitnir Ticketing. I've worked with their ownership since my first day on the job and they are a very hands on company and will quickly assist you with any problems. I can't stress that enough, you can email or call and they will promptly work directly with you to figure out the problem or guide you through the steps. Well run company and they worked hard, with me, to quickly address our issues and customize our system to fit our exact needs and wants. They want our system to be the best it can be and make every effort to make it so.

Vorteile: I've always like the straight forward approach with Glitnir. There are generally multiple ways to access the info you're looking for. Step by step is as simplified as it can get and selling tickets to games is full proof.

Nachteile: It isn't too user friendly. I'm used to it but new users say it is complicated to learn and the overall theme the online purchaser reports is that it is tough to work through. Figuring out how to generate certain reports can be complicated or tricky because there is so much functionality that it becomes confusing.

You get what you pay for...

Bewertet am 4.12.2018
Verifizierter Rezensent
Director of Ticket Operations
Sport, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've found they have exceptional customer service, but are lacking in some of the things that are required in today's high tech world. Mobile functionality is sub par, but they are working on improving.

Vorteile: The monthly pricing is exceptional compared to other ticketing platforms. If you're looking for basic functionality this is by far your best bet.

Nachteile: The cheap overall price point is reflected in the functionality of the system. Certain features that can be found on other ticketing systems are just beginning to be developed.

Customer Support At It's Finest

Bewertet am 22.3.2019
Verifizierter Rezensent
Director of Ticket Operations
Sport, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Glitnir has been very responsive to our wants in needs. They've been able to help us modify our reporting, improved the group portal platform, and as I said earlier, have the best customer service/support team that I have worked with.

Vorteile: I do love the customer service aspect that I've come to rely on, on nearly a daily basis. All of the representatives and executives that I have worked with over the six years I have used Glitnir Ticketing have been readily available to me and the organization 24/7.

Nachteile: There are a lot of competitors that are offering new and shiny technology. In my opinion Glitnir is not on the forefront of that yet, but they are making strides to get there. I've seen vast improvements in the group ticketing platform, season ticket platform and email platform over the past year, and I am excited to see what comes next.

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