Eptica Email Management

von Eptica

2 / 5 1 Bewertung
Eptica Email Management

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 2 / 5
  • Benutzerfreundlichkeit 2 / 5
  • Kundenservice 4 / 5
  • Funktionen
  • Preis-Leistungs-Verhältnis


  • Startpreis $2000/Monat
  • Einsatz Linux/Unix
    Installiert - Windows
  • Kundenbetreuung Support währen der Geschäftszeiten

Angaben zum Hersteller

  • Eptica
  • http://www.eptica.com
  • Gegründet 2001

Über Eptica Email Management

Eptica's Email Management provides a sophisticated, powerful and easy to use solution for handling inbound email. Industry leading features include semantic analysis, automatic SLA alarms and drill-down reporting. Eptica Email Management organizes and automates the your management of electronic requests and ensures increased resolution rates from the very first customer contact, and reduces the amount of internal reallocation of queries.


Die hilfreichsten Reviews für Eptica Email Management

Reporting usage

Mit Google übersetzen Bewertet am 5.6.2015
Rachael B.
Process Improvement Officer
Quelle des Nutzers 
2 / 5
Eigenschaften & Funktionalitäten
4 / 5

Kommentare: Problem with the dates on export to CSV brings it out in mixed formats some text some date format shows in Eptica as English data format, exports in American format but when you go to reformat to English it advises already in English, it's not helpful :( Reporting once deomstrated is okay but would benefit from something specific which has additional costs attached.

Lies weitere Bewertungen