Valant Behavioral Health EHR

Valant Behavioral Health EHR

von Valant Medical Solutions

Wer nutzt diese Software?

Verhaltensmedizinische Fachkräfte

Durchschnittliche Bewertung

168 Bewertungen
  • Gesamt 4.1/5
  • Benutzerfreundlichkeit 4/5
  • Kundenservice 4.2/5
  • Funktionen 3.9/5
  • Preis-Leistungs-Verhältnis 3.8/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Valant Medical Solutions
  • http://www.valant.com
  • Gegründet 2005

Über Valant Behavioral Health EHR

Die integrierte EHR- und Praxismanagement-Suite von Valant gibt Expert*innen der Verhaltensmedizin die Tools an die Hand, die sie zur Verbesserung der Patient*innenversorgung und zur Steigerung des Umsatzes benötigen. Die einfach zu bedienende, cloudbasierte Software-as-a-Service-Lösung hilft Unternehmen, den Fortschritt der Patient*innen von Anfang bis Ende mit den Behandlungsplanungstools und quantifizierbaren klinischen Ergebnisbewertungen zu verfolgen. Die integrierte Practice-Management-Suite ermöglicht die Verfolgung und Berichterstattung von Umsätzen und verringert gleichzeitig Dateneingaben und Fehler.

Valant Behavioral Health EHR Funktionen

  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung

Die hilfreichsten Reviews für Valant Behavioral Health EHR

Superior software for private practice

Bewertet am 21.4.2016
Cindy B.
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: We have been using Valant in our private practice for about 16 months now and love it! It is easy to use, very intuitive, and the IT support is FANTASTIC!! Initial set up was smooth with a great deal of support. Also easy up upload your own support documents. I highly recommend it!

Vorteile: Easy to use
Intuitive
IT Support
Set up to comply with insurance

Nachteile: Does not have a To Do or Reminder list to use in calendar--would love to have that
When setting up NEW client, for example child of a parent already in the system, would like to be able to view parent demographics at same time to transfer information.

Exceptional Software and Exceptional Performance

Bewertet am 7.11.2019
Jeanne G.
Consultant
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have recommend Valant to all of my group practices because I know it will help them to be more lucrative and minimize hours worked by staff. I am very satisfied with Valant.

Vorteile: What I like most about the software is the way I can fluidly maneuver through the screens with ease and that I can have multiple tabs up at the same time.

Nachteile: I don't necessarily have a con but it would be great to integrate Telehealth Services capabilities within the software.

Antwort des Softwareanbieters

von Valant Medical Solutions an 8.11.2019

Hi Jeanne! Thank you for leaving a review. We are pleased to hear about the ease of use!

Easy to use and customizable to your practice

Bewertet am 8.1.2020
Elizabeth L.
Director of Operations
Psychische Gesundheitsfürsorge, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The Valant software is easy to use for our administrative staff, psychologists, and psychiatrists.
As a behavioral health software, it allows our practice to run smoothly and efficiently. Valant allows our practice to set up clients, manage client medical records, bill clients and insurance companies, process insurance EOB's, customize note templates that are tailored to our practice, create reports (patient aging, insurance aging, productivity, charges, client lists, etc.), an online portal system for statements, etc. From the scheduler tool, there is an option to provide appointment reminder calls, emails, and/or texts which our clients find very helpful. The support team is also excellent. They are quick to respond, very knowledgeable, and helpful. Our practice is also able to send out outcomes monitoring to our clients on a frequent basis, which allows our clinicians to easily track client progress.

Nachteile: Valant currently uses Silverlight for their software, but they are working on changing this very soon so our office won't be limited to specific web browsers.

Worth The Money But Many Avoidable Issues

Bewertet am 6.11.2019
Cassie F.
Administrator
Psychische Gesundheitsfürsorge, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Pretty easy to read doctor's schedules and I have the ability to group schedules to my liking. There are a lot of features that other offices can use that would make Valant first choice over other EMRs.

Nachteile: I would have liked more customization to make my job easier. As a practice that doesn't accept insurance, I would have liked to take off some features that are included while hovering over each patient. We don't need to worry about insurance and copays. Instead, I would have liked to see any balance amount and especially patient's D.O.B. In order to get to any of that info, you need to click twice to get to patient's info and then click another time to actually access their info. Another example is putting a patient's card on file. If they don't have an appointment the same day you have to make a "fake" appointment under their name in order to put a card on file, enter their info and then exit out and delete that appointment. Another example would be if I needed to block out a certain time, I can't just select time time and complete it. I have to go to "non patient appointment" and enter some kind of text which often would be "." (a period). Otherwise I can't make a time block. Another issue, though not last, is that cards on file are stored in a separate software which you have to log in. The problem with that is in order to look at patient's payment history (i.e. which card they used for which service) you would have to log in to NMI. Overall I feel there's a lot of unnecessary clicking that could be avoided in order to make this software easier to use. I feel if this software had more options and ability to cater to what I need, I would have liked it more.

Disappointed

Bewertet am 4.2.2019
Susan C.
Practice Owner
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience had been initially positive. However, the lack of facile customer service or upgrades has been disappointing. There are now other EHRs that are very competitively priced and allow for forms to be developed, and provide more ready access to customer service. My greatest concern is the fact that once the contract ends, all records are out of access. I had been exploring alternative options, but discovered that I would not be able to contract with Valant for less than a year of service. This meant that I had to choose - would I be without access to my files at all, or would I pay for a year of service. There was no negotiation and no options were made possible. I am now very concerned about what happens to records when I retire. I had been pleased that there would be a secure repository for my patient records (I have had a Valant account for 6 years and was an early adopter for a small practice). I find that I am now going to be VERY aggressive in finding and preparing for a migration a year from now to prevent the need to continue to be essentially held hostage as I feel currently. This situation is both unfortunate and unnecessary. It is frankly not the cost of the EHR that will cause me to move on, but the lack of concern for my needs or the needs of the patients I treat. I had honestly not expected this. I live in Seattle, work locally and had wanted to support a local start-up. I had anticipated a very different experience.

Vorteile: The positives of this software includes the standardized assessments and the inclusion of the necessary elements for both assurance that liability standards are met and billing standards are complete. I also like that the charts and e-prescribing can be accessed on my mobile phone.

Nachteile: 1. Customer service is far less than one would expect given the cost of this program. Lack of ability to actually talk with a customer service person directly, rather than rely on emails that are really not responsive to the questions posed.
2. Lack of user friendliness to operate the patient portals.
3. Once an active contract ends, the data that I had anticipated would be in secure storage, is no longer accessible to me in any way without having paid Valant for assistance to migrate it. This is quite different from what initial marketing had described. It means that once the contract ends - for example retirement, that files may not be accessible unless additional measures are taken. This means that the lifetime data storage is really not very meaningful or helpful over time.

Antwort des Softwareanbieters

von Valant Medical Solutions an 20.6.2019

Hi Susan,

Thank you for your feedback. We read all these reviews and take your feedback seriously. Here's some clarification about your concerns.

1. Valant phone support is available to all our customers M-F 6:00am-5:00pm PT and we have recently added additional support agents to decrease wait times.

2. Major enhancements to our patient portal are coming in the second half of 2019.

3. When a contract ends customers can export their data using tools built into the EHR or with the help of our support team. Valant returns data to our customers at their request at the end of a contract and does not charge for this service.

Cheers,
-Valant Team

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