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Was ist Valant EHR Suite?

Die integrierte EHR- und Praxismanagement-Suite von Valant gibt Expert*innen der Verhaltensmedizin die Tools an die Hand, die sie zur Verbesserung der Patient*innenversorgung und zur Steigerung des Umsatzes benötigen. Die einfach zu bedienende, cloudbasierte Software-as-a-Service-Lösung hilft Unternehmen, den Fortschritt der Patient*innen von Anfang bis Ende mit den Behandlungsplanungstools und quantifizierbaren klinischen Ergebnisbewertungen zu verfolgen. Die integrierte Practice-Management-Suite ermöglicht die Verfolgung und Berichterstattung von Umsätzen und verringert gleichzeitig Dateneingaben und Fehler.

Wer verwendet Valant EHR Suite?

Verhaltensmedizinische Fachkräfte

Valant EHR Suite Software - 1
Valant EHR Suite Software - 2
Valant EHR Suite Software - 3
Valant EHR Suite Software - 4
Valant EHR Suite Software - 5

Du bist nicht sicher, ob Valant EHR Suite das Richtige ist? Mit einer beliebten Alternative vergleichen

Valant EHR Suite

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Valant EHR Suite

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
4,0
Kundenservice
4,0
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
48%
4
29%
3
11%
2
6%
1
6%
Shannon
Shannon
CEO in USA
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Move to a new EHR

5,0 vor 3 Jahren

Kommentare: The reports are incredible. It also allows my staff to complete comprehensive notes in minutes rather than hours.

Vorteile:

The customer service is incredible. The program is intuitive and able to handle multiple functions. With the onboarding staff you can customize the options to fit your practice needs.

Nachteile:

Large learning curve but completely worth it.

Antwort von Valant Medical Solutions

vor 3 Jahren

Thank you for taking the time to write a review, Shannon. We enjoy working with you and your practice!

Frank
Psychotherapist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Valant experience

5,0 letzten Monat Neu

Kommentare: I enjoy it. You always add a new features and making it more powerful. Technical support is great

Vorteile:

Functionality, ease of use, comprehensiveness

Nachteile:

Clients sometimes have trouble logging onto telehealth

Susan
Practice Owner in USA
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Disappointed

3,0 vor 5 Jahren

Kommentare: My experience had been initially positive. However, the lack of facile customer service or upgrades has been disappointing. There are now other EHRs that are very competitively priced and allow for forms to be developed, and provide more ready access to customer service. My greatest concern is the fact that once the contract ends, all records are out of access. I had been exploring alternative options, but discovered that I would not be able to contract with Valant for less than a year of service. This meant that I had to choose - would I be without access to my files at all, or would I pay for a year of service. There was no negotiation and no options were made possible. I am now very concerned about what happens to records when I retire. I had been pleased that there would be a secure repository for my patient records (I have had a Valant account for 6 years and was an early adopter for a small practice). I find that I am now going to be VERY aggressive in finding and preparing for a migration a year from now to prevent the need to continue to be essentially held hostage as I feel currently. This situation is both unfortunate and unnecessary. It is frankly not the cost of the EHR that will cause me to move on, but the lack of concern for my needs or the needs of the patients I treat. I had honestly not expected this. I live in Seattle, work locally and had wanted to support a local start-up. I had anticipated a very different experience.

Vorteile:

The positives of this software includes the standardized assessments and the inclusion of the necessary elements for both assurance that liability standards are met and billing standards are complete. I also like that the charts and e-prescribing can be accessed on my mobile phone.

Nachteile:

1. Customer service is far less than one would expect given the cost of this program. Lack of ability to actually talk with a customer service person directly, rather than rely on emails that are really not responsive to the questions posed. 2. Lack of user friendliness to operate the patient portals. 3. Once an active contract ends, the data that I had anticipated would be in secure storage, is no longer accessible to me in any way without having paid Valant for assistance to migrate it. This is quite different from what initial marketing had described. It means that once the contract ends - for example retirement, that files may not be accessible unless additional measures are taken. This means that the lifetime data storage is really not very meaningful or helpful over time.

Antwort von Valant Medical Solutions

vor 5 Jahren

Hi Susan, Thank you for your feedback. We read all these reviews and take your feedback seriously. Here's some clarification about your concerns. 1. Valant phone support is available to all our customers M-F 6:00am-5:00pm PT and we have recently added additional support agents to decrease wait times. 2. Major enhancements to our patient portal are coming in the second half of 2019. 3. When a contract ends customers can export their data using tools built into the EHR or with the help of our support team. Valant returns data to our customers at their request at the end of a contract and does not charge for this service. Cheers, -Valant Team

Amelia
Clinic Director in USA
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Valant Review from AGMc

4,0 vor 4 Monaten

Kommentare: Valant has been glitchy since we started using it as a practice. Granted, it has improved over the course of the past year, but I would have preferred that the glitches have been worked through ahead of our use of it instead of our practice being "the guinea pig" for it. Customer support has been pretty good about responding to tickets and offering assistance, but it is still frustrating when the response that I get is the tech team hasn't been able to duplicate the issue and to reach back out when it happens again.

Vorteile:

Schedule building is easy and looking into client charts is easy.

Nachteile:

There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. The intake document is too long and clients don't want to complete it, which means therapists are going into intakes with no client history, no understanding about why the client is coming for therapy, and having to gather all of that information in one hour. I dislike that Valant automatically takes you to a different screen when you click from, say Dashboard to Scheduler, instead of just opening a new window. The treatment plan tool is too involved and most therapists on my team don't want to use it.

Doreen
Nurse Practitioner in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good and bad

4,0 vor 9 Monaten

Kommentare: It's better than what we had but I wonder if people who actually see patients and use it were in on development. It could be much better

Vorteile:

Encourages a more complete note which supports higher billing code.

Nachteile:

Intake template missing important things like tobacco use and trauma history but way over-emphasizes drug use history. There is no blank note to add a narrative note after a phone call or incident. Missing ICD 10 codes, treatment plans do not address what Medical staff does. CPT billing codes missing.