Sevocity

Easy customization for this EHR

Kommentare: HIPAA complaint EHR

Vorteile:

It has lots of options for easy customization, good customer support, clear instructions of how to use and integrate with other clincis/ labs/ imaging, ease of use, and is HIPAA compliant

Nachteile:

Price for start up fees and price per user monthly fee. Too expensive for a small clinic. We will have to stick with Practice Fusion or charm instead.

Sevocity Review

Kommentare: The Med portal is fairly easy to use and again our overall experience with Sevocity is a good one, when we have issues or need assistance the support team is always ready to help and normally correct or solve any issue we have easily. We have only one issue which they are currently trying to resolve.

Vorteile:

Product is easy to use, training is easy as well, our new employees seem to catch on quickly which is a plus for our busy clinic. Overall we like the software and it fits with our needs.

Nachteile:

We did have issues integrating it with the other software we use (Kareo) and they are currently working together now to fix an issue we have been having for about 2 months with new patients not able to cross over. Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.

Low cost but inefficient as well

Kommentare: If I could get out, I would. The fact that one person only can be in the chart is ridiculous. It will slow down your pace and make your flow less efficient.
If I had to do it over again, I would not purchase this system.

Vorteile:

Relatively easy to learn the software.

Nachteile:

1. Only one person can be in the chart at one time - so your staff cannot help you enter information if you are in the chart. Very inefficient! 2. No ipad or iphone app 3. Every time an update is made the system becomes more burdensome 4. We give suggestions to improve the system - positive changes are never made.

Sevocity is perfect for Outpatient medical practices

Kommentare: Consistently meets or exceeds my expectations on Support and Reliability

Vorteile:

The ability to customize the experience for each provider and to build endless templates without waiting on an implementation team to make updates.

Nachteile:

It only allows one encounter to be open at a time for a patient.

Sevocity meets the needs for medical practices

Kommentare: Very good so far- the process has gone well with the set-up and training.

Vorteile:

The clear communication, training and follow-up.

Nachteile:

None so far, since this organization is a new user.

New User to Sevocity

Vorteile:

Easily accessibility. I was hesitant at first, but found it easy to navigate.

Nachteile:

It’s not compatible with EHR from other hospitals.

Sevocity in Podiatry Clinic

Kommentare: Good experience. Easy to use and easy for new employees to learn.

Vorteile:

EMR is easy to use. Customer service is great to answer questions and provide training for new employees.

Nachteile:

Some functions take multiple steps, seems like those could be streamlined with less steps.

Great EHR for the cost. very user friendly

Kommentare: Sevocity was the first EHR program that I had ever used. I was amazed at how with just a couple training sessions how easy it was to pick up. Sevocity made my first EHR experience a good one.

Vorteile:

Ease of use. Great customer support (which was rarely needed).

Nachteile:

No audible tone when a patient is ready to be brought back.

Neutral

Vorteile:

Comes out with new features often, but not features we often use .

Nachteile:

Every thing is a product idea submission and they do not get back to you with when it will be implemented or if its possible.

Sevocity is User-Freindly

Kommentare: I really like Sevocity. I have used other electronic EHR systems, and realized that Sevocity is wonderful, Again, very user friendly and allows for a lot of migrating of information with only a few or one step. Screens are easy to read and find patient information. I really like, wish other sites I work for used it. :-)

Vorteile:

Continuity of usage. One stop for EHR input, uploading, electronic transfers. In-house communication among staff. Easy to learn and user-friendly.

Nachteile:

Was sometimes difficult to decipher some of the new features. Such as routing, etc. but once understood, it was easy.

Sevocity EHR

Vorteile:

Clinic workflow is very straight forward and easy to navigate.

Nachteile:

Not enough report options for compliance.

Sevocity is a great product for medical office EMR.

Vorteile:

I like the functionality of the software overall.

Nachteile:

No complaints with the software at this time.

Excellent System

Kommentare: Our office has come from eMDs and Praxis EMR systems. In addition, we have reviewed many other systems before we made the transition to the next EMR. Based on that information I can say Sevocity is easily the best of them all. We are a family practice clinic and I would highly recommend Sevocity for any primary care doctor.

Vorteile:

Easy to use and learn, takes very little time and effort to get up and running with it. Is tightly designed and compact. None of this modular approach, like there is a module for this function and yet another module for that function. Feature rich, easy to set up and customize to your liking.

Nachteile:

Email feature bare bones, needs to function more like a real email system. But it is OK to work with, we use it a lot. During note creation, one can only access the prior note, not any other historical notes, a clear shortcoming in documentation. Sevocity uses Dr First as their e-Rx feature. While that system is not bad, Sevocity should insist to get more access to training resources from Dr. First. Training on Rcopia is spotty. With time and usage one can figure it out but an area that could be improved upon.

Office Managers Review on Sevocity

Kommentare: Our office has been using Sevocity for almost 10 years. My Dr's seem to really like it. They say it helps them find the information on the patients so much easier.

Vorteile:

Love that you can leave messages for the staff and Dr's. Love how the demographic rolls over and charges to our billing system.

Nachteile:

wish we could have more than one interface. Not sure if this is a sevocity issue or not.

Excellent EMR

Kommentare: Great

Vorteile:

What I like most about this software is that it is User friendly - Another feature that I like most about this software is that it is reliable. Another feature that I like most about this software is its security.

Nachteile:

What I like least about this software is it’s Support/customer service. Sometimes I have to call repeatedly for someone to answer the telephone. Once they do answer the telephone they do assist me speedily and are knowledgeable

Customer since 2010

Vorteile:

Easy to use. Support is great when needed. Product recommendations are listened to and even implemented.

Nachteile:

No easy way to make copies of charts. Medications program within Sevocity is not as user friendly. That company isn't interested in feedback.

user friendly

Kommentare: overall I use this software every day and experience few problems

Vorteile:

I like that it is user friendly. It does not take long for staff member to learn

Nachteile:

I do not like multiple people cannot be in a chart at a time

Day to Day Utilization

Vorteile:

Ease of use. The software is intuitive . The ability to combine a narrative and "box checking" / templated documentation is a positive-----the patient's story and treatment is logical and easily retrievable. When new staff is added they catch on quick. This software is not so robust that it is overwhelming to a new staff member. .

Nachteile:

It would be helpful to see past vitals on the same screen as current vital sign entry . Trends would be less likely to be over looked.

It is a rather bare-bones product, but it captures all of the information you need in an EHR. Functional, not fancy.

Vorteile:

It is very simple to just click and get into charts - very easy to pick up the basics of the program since it is so simple! Quick to learn. Easy to return to charts you were previously in, as charts remain accessible from the main schedule page.

Nachteile:

It isn't easy to personalize the program if you want to adjust little things (and some cannot be adjusted). Occasionally the program freezes up and makes it very difficult to get out of charts (sometimes need to restart the program). Not as easy to create reports you want (like billing-related ones for me) as in other programs. It is not aesthetically appealing.

Office/Billing Manager

Kommentare: If has made compliance with meaningful use a breeze. It incorporates many things needed.

Vorteile:

Sevocity's ease of use and if an issue did arise then customer support worked quickly to resolve the issue.

Nachteile:

I do not believe I have encountered any negatives with the software. Nothing but positive reviews from our office.

Excellent Product

Kommentare: I had used 3 different EHR software programs at other practices. When I opened this practice 10 years ago I evaluated and compared Sevocity to the others and found it to be intuitive to use clinically and functions seamlessly with our practice management software.

Vorteile:

all of the above and web based server! Also, it makes EHR incentive reports easy to do.

Nachteile:

If the internet goes down we can't access our charts. Fortunately that is infrequent.

Sevocity for Urgent Care

Vorteile:

What I like most about the software is that it is easy to use for large volumes of patients. The templates make it quick and efficient when trying to get through patients on a busy day.

Nachteile:

Templates have to be individually removed from each provider. This can be very time consuming. It is also cumbersome to prescribe meds, as they are in a completely different software connected to Sevocity.

Sevocity user past 3 years

Kommentare: Easy to use, reasonably fast customer services, only 1-2 times a year have we had any issues accessing EMR due to software or server problems.

Vorteile:

Easy to use, has a portal, Meaningful use complaint, has labs and billing interfaces built and available, love the Sfax included in price.

Nachteile:

occasional is hard to reach support after hours as they are on the EST and we are on PST.

Excellent Customer Service

Kommentare: Overall experience is great, I will definitely recommend to other healthcare providers.

Vorteile:

I like how fast issues get resolved and as always they have great customer service.

Nachteile:

At first many of the features other software's offered they were not available, but little by little I have been impressed how everything has fallen into place.

User friendly

Kommentare: Excellent EHR system, reports are easy to access and generate. Customer service representatives are very knowledgeable and always ready to assist you with any questions you have. We are very pleased.