Wer nutzt diese Software?

Small to Large Practices

Durchschnittliche Bewertung

137 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis $369/Monat
  • Preisinformationen One time start, monthly per provider.
  • Kostenlose Version Ja
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Sevocity
  • http://www.sevocity.com/
  • Gegründet 1990

Über Sevocity EHR

If you're looking for a long-term, stable EHR company that gets to know and serve you and your practice, you've come to the right place. #1 rated implementation and the only EHR that offers free ongoing customization and personalized training by practice and provider, live US-based support 24/7/365 and affordable all-inclusive pricing.

Sevocity EHR Funktionen

  • Compliance-Verfolgung
  • Diagramm-Erstellung
  • Elektronische Rezepte
  • Handschrifterkennung
  • ONC-ATCB zertifiziert
  • Self-Service Portal
  • Sinnvolle Nutzung zertifiziert
  • Sprach-Erkennung
  • Terminplanung
  • Abrechnung & Rechnungsstellung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Patientenakten
  • Patientenportal
  • Reklamationsabwicklung
  • SOAP-Notizen
  • Terminplanung
  • Terminverwaltung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Initial Assessments
  • Inpatient/Residential
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Termin-Erinnerungen
  • Terminplanung
  • Abrechnung & Rechnungsstellung
  • Belastungserfassung
  • Benutzerdefinierte Bündel
  • Code-Verarbeitung
  • Elektronische Gesundheitsakten
  • HIPAA konform
  • Impfstoff-Management
  • Klinische Notizen
  • SMS-Nachrichtenversand
  • Terminplanung
  • Zulassungsmanagement
  • Übungs-Management

Die hilfreichsten Reviews für Sevocity EHR

Workable, but needs some work

Mit Google übersetzen Bewertet am 16.12.2016
Sarah C.
Clinical Coordinator
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Software: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates. Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate. Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency.

Vorteile: Cloud-based
The account holder is able to add/delete users.
The account holder is able to customize
Frequent software updates
Product request forms
Reporting
Frequent training webinars

Nachteile: Software servers go down sometimes
Import/export not global
Referral reports not specific enough
Need more options for notification pop-ups

Antwort des Softwareanbieters

von Sevocity an 29.12.2016

Sarah, Thank you for your feedback. We would like to understand more about your suggested reporting and import/export options and welcome you to submit product suggestions through the Help menu in Sevocity. Sevocity includes pop-up notifications for Health Maintenance Items and Vitals. If you would like one or both turned on or adjustments to the Health Maintenance alerts for your clinic please contact Support or suggest something different through the Product Request in Sevocity Help. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.

Office Manager

Mit Google übersetzen Bewertet am 15.12.2016
Angela M.
Office Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The quality of the product is good. The only concern that is constant is the execution of the product and getting new providers enrolled but once that portion is completed things run fairly smooth. The last concern a customer service representative. There is one individual that needs additional training which can either make or break the process and that person answer calls regularly.

Vorteile: The software is user-friendly and the product seems to be consistent.

Nachteile: The interface with other software's need to be better and the execution on when to update the software (time wise) and how it affects the customers.

Antwort des Softwareanbieters

von Sevocity an 29.12.2016

Angela, Thank you for your feedback. I have asked our support team director to contact you to find out more about your concerns with execution of the product and interfaces. We have customers go through support to enroll providers because we have to set up ePrescribing and we also offer customization and personal training to all new providers. Our support team director will also get more information regarding our support team member who may need additional training. Support calls are recorded and we have a quality review process where several random calls are reviewed and scored weekly. We may have missed a team member¿s need for additional training and certainly will address.

All updates are scheduled to begin around 11pm to midnight CT and we notify customers at least 72 hours in advance when an update requires Sevocity to be off-line. We make every attempt to limit the off-line time to 4 hours or less for such updates so that Sevocity is up and running no later than 4am

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