Wer nutzt diese Software?

Salon Tracker Software is suitable for all of the salon and spa market. We cater for beauty, tanning, hair, spa and clinics by giving them a tailored programme to suit individual needs.

Durchschnittliche Bewertung

36 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 38,00 $/Monat
  • Preisinformationen Standard Package - £30PCM Pro Package - £60PCM Enterprise Package £90PCM
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Live Online
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Salon Tracker
  • http://www.salontracker.co.uk/
  • Gegründet 2007

Über Salon Tracker

Salon Tracker is an advanced salon management software system designed to enable tanning, hair, barber, spa and beauty salons to effectively manage bookings, retail, marketing and profits. Salon Tracker is an easy to use yet feature rich software programme making it a first class choice for industry professionals.

Salon Tracker Funktionen

  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Standvermietungs-Management
  • Treueprogramm
  • Verkaufspunkt POS
  • Wiederkehrende Termine

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Die hilfreichsten Reviews für Salon Tracker

Easy software to use, excellent customer service

Bewertet am 5.4.2018
Karen W.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Easy to navigate around the system for both staff and management. Text reminders are brilliant for clients and have reduced no shoes!

Nachteile: You need to put in all you services individually and then can't delete old services or if prices change you also then need to add them again unless I'm doing things incorrect?

Antwort des Softwareanbieters

von Salon Tracker an 9.4.2018

Hi Karen,

Thank you for your kind review and we're very glad that you and your staff find the system easy to use for your salon management!

Just wanted to run over the altering of prices, you can actually edit your current services to update the pricing and also alter these for clients at transaction level as well, which should make things a little easier rather than having to re-add the service. We are happy to arrange a bit of training to show you how to do this if you have some availability? Please email info@salontracker.co.uk with a suitable time and we will be in touch!

Many Thanks,

Salon Tracker Team

Easy, Efficient, Reliable.

Bewertet am 9.4.2018
Breece S.
Salon Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: Everything is one place. Options of adding Nails, and treatments. I like that I can incorporate the TMAX and track minutes via the software.

Nachteile: It freezes often and is quite slow to start. When on the staff account using the TMAX system, it doesnt give me (the administrator) the option to remove the 'unconfirm' button for customers using the sunbeds. I would like this to avoid staff using minutes and deleting then.

Antwort des Softwareanbieters

von Salon Tracker an 10.4.2018

Hi Breece,

I'd like to say a big thank you from myself and the team for taking the time to review Salon Tracker. It is great to hear from one of our long-standing customers and are pleased that you find the software beneficial to your Salon. With regards to the cons stated, these issues can be easily resolved if you upgrade to our subscription package. We can offer you an exclusive offer if you call us on 0113 350 8230 or email: info@salontracker.co.uk.

Best wishes,
Christie

Salon tracker review

Bewertet am 13.9.2018
Damian M.
Manager
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy to get hold of somebody during working hours but if something goes wrong outside of these hours you are a bit stuck

Vorteile: It’s is easy to use once you know how and it is very easy to book in our sunbed customers and keep track of their usage and purchases

Nachteile: It can crash or freeze from time to time

Antwort des Softwareanbieters

von Salon Tracker an 21.9.2018

Hi Damian.

Thank you for your kind review of our software services, we are glad that you find the system easy to use.

In regards to the out of hours support, we do have a mailbox for emergencies, in which if you require this service in the future please dial 0113 350 8232 and leave a message.

My apologies to hear you are experiencing problems with the system freezing. If this re-occurs please call 0113 350 8232 or email us at info@salontracker.co.uk with your availability and a member of our support team will take a look over your software and perform any recommended updates.

Best Wishes,
Salon Tracker

Good service

Bewertet am 26.8.2019
Mike B.
Directer
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We previously had a card system in place at our sunbed lounge so salon tracker is 100% better for everything now. Our staff love it!

Vorteile: Easy to use in our busy sunbed lounges .

Nachteile: We pay direct debit but every few months we get a message on the screen saying we need to renew our licence. This can happen on a sat or Sunday or bank holiday when salon tracker aren't open. We can never understand how this can happen as we pay direct debit and obviously we need the software to work for us to conduct our business.

Salon tracker user

Bewertet am 13.9.2018
Verifizierter Rezensent
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Still learning but getting there

Vorteile: The software is easy to update and navigate

Nachteile: It cant integrate with facebook unless you have 2000 likes

Antwort des Softwareanbieters

von Salon Tracker an 21.9.2018

Hi there and thank you for your kind review of our software services.

With regards to the Facebook integration and the 2000 likes rule, this is a new requirement from Facebook themselves and therefore is unfortunately out of our hands. We are working hard to resolve this in a timely manner, however you can still link your online booking URL to your Facebook 'Book Now' button, therefore still allowing clients to be directed to your online booking via the Facebook app.

If you are still learning areas of the system and would perhaps like a bit of extra training, please contact our team on 0113 350 8230 or info@salontracker.co.uk where a member of our sales team would love to help!

Look forward to hearing from you,

Best Wishes,
Salon Tracker

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