Brightree

Brightree

von Brightree

Wer nutzt diese Software?

US-amerikanische Pflege- und Hospizorganisationen, die nach einer skalierbaren EMR-Lösung suchen, die von Kliniker*innen für Kliniker*innen entwickelt wurde. Organisationen, die Best Practices implementieren möchten, die Compliance maximieren.

Durchschnittliche Bewertung

269 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 4.2/5
  • Kundenservice 4.1/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Brightree
  • http://www.brightree.com
  • Gegründet 2002

Über Brightree

Brightree Home Health und Hospice ist eine umfassende EHR-Lösung, die ideale Kombination aus einem cloudbasierten Back-Office-System und einer Point-of-Care-App für das iPad. Die Anwendung wurde für Kliniker*innen von Kliniker*innen entwickelt und ist einfach, intuitiv und für Kliniker*innen geeignet. Sie verfügt über leistungsstarke Funktionen, die die Genauigkeit und Compliance der Dokumentation maximieren. Brightree setzt sich für Innovation und patientenorientierte Interoperabilität in der postakuten Industrie ein.

Brightree Funktionen

  • Abrechnung & Rechnungsstellung
  • Diagramm-Erstellung
  • Elektronische Unterschrift
  • Medikamenten-Datenbank
  • Mitarbeiter-Standortverfolgung
  • Patienten-Aufnahme
  • Terminplanung
  • Zeit- / Aufgabe-Berichterstattung

Die hilfreichsten Reviews für Brightree

*~ Amazing ~*

Bewertet am 17.12.2019
Tiffany S.
Business Director, RN
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The benefits of this program are vast. The system streamlines everything into one platform without having to have multiple programs or browsers open to complete one task. Their customer service is superb! Highly recommend!

Vorteile: This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes. The turnaround from their help center staff is quick and amazing! I have always received an answer to my question and if the first help center employee didn't know, they kept my case open while they helped figure it out.
The accessibility of this system is an amazing feature as well. The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly.
The report function is AMAZING also! This feature allows you to customize reports and if needed, export to Microsoft Excel. The report feature also allows you to customize and save your report as your own. This is such a time-saving bonus!
Their billing software is great also, allowing for daily billing to be completed with ease. Again, if I ever encounter a problem, the solution is just a few clicks away.

Nachteile: This system did take a few weeks to get used to, but what system doesn't. This isn't really a drawback, just a learning curve. Hang in there.....it gets easier!

Brightree is the best healthcare software out there

Bewertet am 23.10.2018
Stacy H.
Former billing assistant
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I do not work for the company that had Brightree any longer and I truely miss it. The software I use now is awful! (Homecare Homebase)

Vorteile: From my past experiences Brightree is the easiest, most user friendly healthcare software available. Each admission is separated so you are not guessing. Information you need is readily available. You don't have to search and search. I love that the cert period is at the top of every page. All physician orders are in a neat, tidy format and can be sent/resent from your PC as well as tagged as received signed by physician all in one place. Visit management is my favorite. It is easy to differentiate between a regular visit and an oasis, and if the visit is open or closed. The order frequency is shown without digging for it and the clinician responsible is clear (all very helpful for the billers). Communication notes are also neat in appearance, in one place and can be filtered. Scanning documents into the system is easy and multiple docs can be scanned at once as separate documents. The medication profile is also neat and easy to configure. Same with the diagnosis profile. The scheduling console is so easy, immediate updating, all the field staff has to do to see their visits is sync their device. New referral input is seamless. As long as you have the information to put in a referral can be complete in minutes. The support that you get with Brightree is outstanding. If there are any questions or issues the staff is helpful and polite, and will have a resolution quickly.

Nachteile: The only con I ever found was opening scanned documents. I seemed to take a while to open, but I'm not too sure that wasn't due to poor internet capability. Some days it was not good and other days it was perfect.

Brightree Hospice software is well worth the investment.

Bewertet am 30.9.2015
Jason C.
CEO
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4.5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: As the Chief Executive Officer of a hospice program, one of my priorities is to select and utilize a software vendor which stands behind their product, proactively researches and implements enhancements ahead of ever changing regulatory requirements, as well as provides exceptional customer service support to our team. Brightree Hospice software not only meets these requirements, they exceed them. The reporting features is one of my favorite components Brightree Hospice offers. It has been a vital instrument in efficiently managing our multifaceted hospice program, which consists of home hospice services, general inpatient and respite care in our freestanding hospice house, medical equipment management, our transitions program, as well as our palliative care program. The Dashboard feature is helpful as it allows me to quickly identify trends in our average daily census, length of stay, etc. Implementation of the software was not nearly as complicated and chaotic as I expected. Each person assigned to our implementation team from the project manager to the Dawn, our on-site trainer, were very knowledgeable, friendly, and helpful. The entire Brightree Hospice team worked together to insure our implementation was a success. I highly recommend Brightree Hospice software to any hospice program which is not just looking software but a dedicated partner in the successful execution of the clinical, back office, billing, and administrative complexity of hospice care.

Nachteile: The Care Communicate function could be enhanced to allow more flexibility with who messages are sent to. Example, groups, teams, etc. and more than 10 people per message. Also wish there was a way for the I-Phone to notify you when a message has been communicated to your i-phone app verses having to check every so often. Otherwise, very satisfied with Brightree Hospice software.

Definite Upgrade!

Bewertet am 26.11.2019
Rachel W.
Staff Educator
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The extensive reports that can be pulled from within the Bright system have allowed our organization to be more aware of overall process issues, such as outstanding verbal orders, certification period due dates and timely charting. Absolutely has enabled us to solidify, or change, processes and get a more smoothly running clinical team!

Vorteile: One of the best things that I love about Brightree is how aware of regulatory changes they are and how responsive they are to make the necessary changes to the software to keep their clients compliant and in-the-know. I never feel like I have to beg for information of how they are going to address new regulatory requirements. They also are really aware of the impact on their consumers and are very helpful with integration of new changes.

Nachteile: When certain things require more development-related help, the length of time can be quite extensive if it has a lower priority rating. However, for high-priority needs, most things are fixed within hours to days. Excellent responsiveness to requests.

GAH Brightree Story

Bewertet am 4.11.2016
Chris G.
Patient Care Coordinator
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall the experience has been a great option for our Field Staff. The office side and reports have not been what we really would like it to be. The field staff seem to really like the iPad. They went from using large lap tops to the iPad and have seen better bedside documentation due to it helping not be such a "barrier" for them. I like how it helps with compliance and makes sure you document so that you are covering all the required information needed for Medicare. As with any electronic devices, the issues are connectivity, have some difficulty when updates come along, glitches, etc. AFO has recently made some major updates and we had some issues with it, but we contacted Chris from Brightree and he took the time to go through each of our frustrations and helped get resolution to this. Feel that with the update some of the AFO process takes longer, but it is getting better the more I use it. Our biggest issue is the reports. Our business office does not really trust the reports and have had many issues and reporting of different issues throughout the time we have had Brightree. I use several reports to make sure I do not miss anything and not all reports give same information and back up each other. We still do a lot of manual tracking to ensure we do not miss anything. Which in return is costly and time consuming. But if you do not trust what you are getting from a source you always double check your results to what you manually log.

Vorteile: The easier accessibility for Field staff with the iPad. Feel that all the Medicare changes are incorporated into by Brightree therefore we are documenting towards what they will require if audited.

Nachteile: The reports do not feel they are reliable. We do a lot of manual tracking along with the reports and we do continue to see discrepancies. When reporting an issue the turn around on answers is very slow. Also, we feel we give adequate information when we report something, but we always get that it is not enough or want the same information again that we already gave.
Going back to when we started the super user process was very stressful and feel should be over longer period of time. Just watching 100 hours of video and then going to the device was not helpful. We actually problem solve many things on our own. We did have a time that we actually new more about the system and how it should work than the one who was suppose to be teaching us. This was in the first few months of learning and then launching the system! We did not have on site training it was all by dialing in and on a time limit.

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