Optima PMS

Optima PMS

von Silverbyte Systems

Wer verwendet Optima PMS?

Designed for vacation rentals, airbnb apartments, hotel chains of all sizes & hostels, it helps businesses manage all aspects of hotel management.

Was ist Optima PMS?

Hotel management solution that helps businesses manage hotel administration, marketing, housekeeping, accounts & more.

Optima PMS – Details

Silverbyte Systems

http://www.silverbyte.com

Gegründet 1992

Optima PMS – Preisübersicht

Optima PMS bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Optima PMS findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Optima PMS Funktionen

Hotelsoftware
CRM
Catering
Einzelne Immobilie
Für die Ferienvermietung
GDS-/OTA-Integration
Instandhaltungsmanagement
Integrierte Buchführung
Marketing-Automatisierung
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Treueprogramm
Verkaufspunkt POS
Verlängerter Aufenthalt

Optima PMS – Nutzerbewertungen

Zeigt 5 von 17 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.3/5
Kundenservice
3.9/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.1/5
Golan T.
GM
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.10.2019

"Optima"

Vorteile: The only PMS that gives full coverage of both hospitality view and accounting. Also full integration with CC providers.

Nachteile: The fact that the local currency threw booking.com can not be automated threw the us$ rateplane.

Antwort des Softwareanbieters

von Silverbyte Systems an 22.10.2019

Dear Golan,

thank you very much for taking the time to write a review about Optima PMS.
We are happy to see that the Optima PMS meets your needs.
Regarding your comment on Booking.com and the currency exchange restriction: The restriction to send prices to Booking.com in local currency only (Shekels in Israel) is coming from Booking.com's end.
A few years ago, Booking.com changed its policy, so each hotel should send the rates according to its local currency. For example: in Russia, hotels send prices to Booking.com in Rubel only; in the Philippines, hotels send rates to Booking.com in Philippine pesos only.
Thank you for being our valued customer and cheers to more years of collaboration and partnership.

Silverbyte team

  • Quelle des Nutzers 
  • Bewertet am 3.10.2019
Svetlana F.
Reservation manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 27.9.2019

"Using Optima daily"

Kommentare: It is very easy to manage external channels like booking and our home website.
Gives a lot of answers to questions you might have via reports.
Would have liked to add/change a few things

Vorteile: It pretty much covers everything, I would have added a few things, change some things, but mostly I really enjoy using it.
I'm incharge of external channels as well and Optima makes everything easier.

Nachteile: There are a few shortcomings, mostly for group reservations, I wish that somebody would have asked users what you can add to the program, based on field users.

Antwort des Softwareanbieters

von Silverbyte Systems an 2.10.2019

Dear Svetlana thank you very much for your feedback and for using Optima for many years.
We would be very happy to hear from your field experience how Optima can be improved. Do not hesitate contacting out support center at helpdesk@silverbyte.com and give us the insights you belive are important.
Thanks,
Silverbyte team

  • Quelle des Nutzers 
  • Bewertet am 27.9.2019
David S.
Channels Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 2.10.2019

"Optima PMS"

Kommentare: This complete programe PMS and channel manager helpes us to improve the business, sale more and improve customer service

Vorteile: The PMS has very good results regarding rooms divition, rate plans and billing. It is fiendly and easy for use.
In my daily job I most use the channel manager that work great. Very good conectivity with major OTAs.

Nachteile: it is a good program for medium and large hotels, complicated for small hotels. the program was growing and developing over time and so sometimes it has bugs but there are well treated by software team.

Antwort des Softwareanbieters

von Silverbyte Systems an 22.10.2019

Dear David,

Thank you very much for your review and warm feedback.
Over the past few years, Silverbyte had made a lot of new developments.

Currently, Silverbyte has a solution for every hospitality type. Over the years, Cloud systems were developed: the Selfie- PMS for 1-10 rooms size (mostly use by one-room apartment owners, or by Zimmer owners), and the Cloud Optima (also known as Optima 2020) for small-sized hotels, vacation rentals, and boutique hotels.
If your interested in more details, you can leave your details here:http://silverbyte.co.il/%d7%a6%d7%95%d7%a8-%d7%a7%d7%a9%d7%a8/ and our sales team will return to you with more information about our new Cloud-based products.
thanks
Silverbyte team.

  • Quelle des Nutzers 
  • Bewertet am 2.10.2019
Eileen L.
Administrator
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 28.9.2019

"Optima has Limited Functions"

Kommentare: Average

Vorteile: Easy to operate, able to track forecast. Staff can operate easily. Simple to understand.

Nachteile: Unable to have performs invoices for guests

Antwort des Softwareanbieters

von Silverbyte Systems an 2.10.2019

Dear Mrs Eileen Lim,
thank you for your feedback. We are very sorry to hear your experience with Optima and that it has limited features. The other way around, as you can see in the other reviews here, and also according to our other customers' reviews in other platforms.

As Optima line of products is certificated for TAX declarations and stands along with Singapore law, we are a bit surprised for your mention of invoices. Perhaps there's some lack of knowledge? Anyhow, it is very important for us that our customers will be happy, dynamic, flexible and satisfied when using Optima products. We will have our support team contact you for further understanding of this matter.

Thanks,
Silverbyte Team

  • Quelle des Nutzers 
  • Bewertet am 28.9.2019
Arkadi S.
Deputy Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.9.2019

"Used a few of PMS softwares but Optima is the best for me."

Kommentare: I use this software on a daily basis and I find it very easy. The development of new features is also based on customer feedback so from time to time you get some new great feature available. The customer support is mostly very helpful and knowledgeable.

Vorteile: The long list of available reports allow great in-depth look in to your data. Customer support is mostly very helpful and followups are made to ensure that all is working fine. The GOC channel manager allows a smooth connectivity to most of the sales channels including Agents.
The availability and the tapechart screens have good functionality.

Nachteile: There is little flexibility in terms of the reports, you can't compose a report but only use the predefined ones.
Customer support is available during the businees week but in the evening or on weekends the help line is only for emergency.

Antwort des Softwareanbieters

von Silverbyte Systems an 2.10.2019

Dear Arkadi,

we appreciate your time to write us your feedback.
Thank you and for many years more

Silverbyte Team

  • Quelle des Nutzers 
  • Bewertet am 29.9.2019