Encompass

Kommentare: Overall, it's a great tool. I simply don't know of any better one out there right now despite its drawbacks but it has a lot of room for growth and simplicity. The interface is old-school and we should be able to go seamlessly from page to page. Even the reporting aspect of it is often confusing as setting data points and logic into it isn't easy for the average loan officer.

Vorteile: It does the job! Once you are familiar with it and it's capabilities it's fairly good at giving you everything you need for a proper loan application and AUS findings. The thing I like most is that every company I have worked for has maintained a borrower summary screen which is basically information that translates over to different pages if filled out on this screen. Encompass' ability to transfer data from different tabs is very useful and helps speed up the loan app process.

Nachteile: There's a lot that can change. For one, it's incredibly slow a lot of the time. There are always errors presenting themselves and although this can be user error, they should do a better job with making it user friendly across the board. Maybe take a lesson from Apple on how to build software. The system freezes a lot, each company has different versions of it because they are custom made and that can be confusing, there's just too much individual changes that can be made which makes makes the learning curve high.

Kommentare: Overall, I really like this system, it's definitely one of the best I've used in over 25 years. I constantly have to save things which is kind of pain and I wish I could access old pre-qualifications instead of having to contact the administrator. I like being able to access the e-folder after closing, that is a very helpful function and I use it frequently!

Vorteile: Easy to enter information, pricing is up to date, ordering outside services (i.e appraisal, title etc) is included and quick. I like the milestones as well, they help keep me organized.

Nachteile: When I am trying to move it to processing it's not always obvious what the "task" to complete is, that could be made more clear. Also, the e-signing / creating account emails should have a help line number instead of saying "call your loan officer." I don't always know what the error is on the borrower side.

Kommentare: The people that work there care about getting things right.

Vorteile: They are always helpful and it is intuitive.

Nachteile: I really do not have any. They are easy to work with.

Kommentare: We appreciated the ability to full brand the alumni experience and all of the tools that were a part of it.

Vorteile: iModules offered a lot of different features all in one solution. We used it for many things, but mostly: event registrations, online giving, alumni website, career network, and email marketing.

Nachteile: There were parts of the solution that were somewhat cumbersome to work within.

Vorteile: The possibilities for the end results are great. We're definitely going to reach our outcome goals with this software.

Nachteile: It uses an outdated RTE for it's development interface. Although we are hearing that they will roll out a new update in August.