VSys One

Kommentare: Holland Home & Faith Hospice (over 800 volunteers - 4 campuses - and 6 business lines) is one of the first users of Vsys One in healthcare. I have worked with a number of end user software products throughout my 25 year career in healthcare (in various departments in healthcare) and have never experience a team like the Vsys One team! The product is incredibly flexible, reliable, stable, and expands as your program expands. The customer service is unmatched! On the rare occasion I need some type of support (usually for a question on how to do something I have not done before) - I ALWAYS get a live, friendly, knowledgeable person who quickly answers my question. Recently I have expanded to start using Vsys LIVE - so that I can process larger volumes of volunteers and interns in shorter periods of time - through the computer. By having them do everything possible on-line related to paperwork process, the time my team and myself spend with them is much more meaningful than having them read and sign a stack of required paperwork (especially for interns and hospice volunteers). I honestly cannot think of a single "con" ... except I wish I had more time to turn on even more features - but I have to pace myself and my staff. My IT/IS department LOVES Vsys One as well - because I am NO work for them at all. I administrate the system and if I do have a question I call Vsys. I am a low maintenance end user and since Vsys makes it easy for IT/IS ... everyone is happy!

Kommentare: My team has been working with VSysOne and VSysLite since December 2013 and they can't say enough positive things about the system. It is extremely user friendly.
The customer service is impeccable! Hands down....the support staff are always helpful and take the time to walk you through the issue/situation. In particular Janelle, their Lead Trainer is a gem! She combines her personality soft skills with the ability to train and faciliate traings that are fun and explains the system in 'our language' - you won't leave confused at all, but wanting to know more about the system. The company overall is open to hearing your thoughts and suggestions to improve the system, AND they actually do make improvements/upgrades based on their clients feedback. This project took 4 years for us to narrow down a system that would fit our business requirements and VSysOne has excelled in every area that we were looking for in a Volunteer Management system. You can not go wrong with this system and you will be asking yourself - how did I work without it? Thank you so much,