Wer nutzt diese Software?

Mid-to-large sized multi-service nonprofits and human service organizations who need secure, cloud-based software that's flexible, configurable, and that helps improve client engagement and outcomes.

Durchschnittliche Bewertung

48 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Athena Software
  • http://www.athenasoftware.net
  • Gegründet 2001

Über Penelope

Penelope is a cloud-based case management software platform with a 10-user minimum that's used by human services organizations worldwide.

Get a single source of truth, and free your organization from multiple data silos and outdated systems with a configurable solution that's designed for organizations offering multiple services.

Penelope includes flexible data collection, workflow, and reporting options, while our mobile customer portal, ClientConnect, helps improve the client experience.

Penelope Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Verfolgung
  • Behandlungsplanung
  • Beurteilungs-Notizen
  • Eignungs-Überprüfung
  • Empfehlungs-Management
  • Falllisten-Management
  • HIPAA konform
  • Kalenderverwaltung
  • Kandidaten-Identifikation
  • Patientenakten
  • Patientenakten-Aufzeichnungen
  • Berichterstattung und Statistik
  • Dokumentenmanagement
  • Empfehlungs-Management
  • Fall-Aufzeichnungen
  • Formularverwaltung
  • Freiwilligen-Management
  • Kundenmanagement
  • Programm-Management
  • Terminplanung
  • Zielsetzung / Nachverfolgung
  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung
  • Berichterstattung und Statistik
  • Dokumentenmanagement
  • Fall-Management
  • Kinder-Wohlfahrts-Management
  • Terminplanung
  • Trainingsmanagement
  • Zeitverfolgung
  • Zertifizierung und Lizenzierung

Die hilfreichsten Reviews für Penelope

Penelope User Review

Mit Google übersetzen Bewertet am 7.12.2016
Linda C.
Clinical Support Admin.Coord.& HIPAA Priv Officer
Psychische Gesundheitsfürsorge, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful.
I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs.

Vorteile: The versatility. It has a ton of user defined fields that can be setup in any combination that works for your agency. Billing is relatively simple and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist.

Nachteile: I would like to have a report writer system build into Penelope instead of using pivot tables to create customized reports.

Penelope has been a great tool for our programs. I have enjoyed learning all she has to offer

Mit Google übersetzen Bewertet am 25.8.2017
Trish B.
Case Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: I like the ease of reporting functionality. It is very easy for me to see how often our clients are being serviced & how they are progressing within our programs. I like being able to link records with family members so we can get a wholistic view of what is happening with more than one client in a family group. The technical support that has been given to us has been fantastic.

Nachteile: Penelope is more suited to a clinical environment. There are a number of features within Penelope that we do not use. Some screens are hard to navigate & has some functions that are not relevant to our program needs. In the beginning of the process members of the Penelope project team with MPREC had a teleconference with customer rep. This was a very long drawn out meeting & was one that all of us did not get any benefit out of. Please when introducing your product find a better person to try to sell the program. Her presentations were very monotone & quite boring. We found ourselves drifting away from the meeting.

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