--- description: Detaillierte Informationen über Bonterra Penelope zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Penelope Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fallmanagement Software für Patienten](/directory/30590/patient-case-management/software) > [Bonterra Penelope](/software/80088/bonterra-penelope) # Bonterra Penelope Canonical: https://www.capterra.com.de/software/80088/bonterra-penelope Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/80088/bonterra-penelope?page=2) > Verbessere die Ergebnisse und die Bindung deiner Kundschaft mit einer Cloud-basierten Fallmanagement-Softwareplattform, die eine zentrale, vertrauenswürdige Informationsquelle bietet. > > Bewertung: **4.2/5** von 75 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Bonterra Penelope? Mittlere bis große gemeinnützige Organisationen und Unternehmen im Bereich Human Services, die eine sichere, Cloud-basierte Software benötigen. Diese flexible und konfigurierbare Software trägt dazu bei, die Bindung und die Ergebnisse der Kundschaft zu verbessern. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 75 Nutzerbewertungen | | Bedienkomfort | 3.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bonterra - **Region**: Washington, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 400,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Irland, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anfangsbeurteilung - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Buchhaltung - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenmanagement - Elektronische Rezepte - Empfehlungs-Management - Fall-Aufzeichnungen - Fall-Management - Formularverwaltung - Goal Setting/Tracking - HIPAA konform - Kommunikationsmanagement - Kundenmanagement - Medizinische Abrechnung - Patientenakten-Aufzeichnungen - Patientenmanagement - Programm-Management - Terminplanung - Terminplanung - Terminverwaltung - Zeitverfolgung ## Integrationen (2 insgesamt) - Dr. First - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Fallmanagement Software für Patienten](https://www.capterra.com.de/directory/30590/patient-case-management/software) ## Ähnliche Kategorien - [Fallmanagement Software für Patienten](https://www.capterra.com.de/directory/30590/patient-case-management/software) - [Soziale Einrichtungen Software](https://www.capterra.com.de/directory/30660/human-services/software) - [Fallmanagement Software für Soziale Arbeit](https://www.capterra.com.de/directory/31462/social-work-case-management/software) - [Praxissoftware für Psychotherapie](https://www.capterra.com.de/directory/30217/mental-health/software) - [EHR-Software für psychische Gesundheit](https://www.capterra.com.de/directory/32510/mental-health-ehr-software/software) ## Alternativen 1. [TheraNest](https://www.capterra.com.de/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) 2. [Bonterra Apricot](https://www.capterra.com.de/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 3. [NewOrg](https://www.capterra.com.de/software/124958/neworg-management-system) — 4.8/5 (67 reviews) 4. [Foothold](https://www.capterra.com.de/software/118751/awards) — 4.6/5 (51 reviews) 5. [CaseWorthy](https://www.capterra.com.de/software/154789/caseworthy) — 4.4/5 (44 reviews) ## Nutzerbewertungen ### "Great so far" — 5.0/5 > **Verifizierter Rezensent** | *17. Mai 2019* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Penelope provides a great balance between functionality and ease-of-use. The interface is very attractive and can be used on virtually any device. The system is easy to configure. Penelope provides everything my organization needs from a business functionality standpoint with the exception of accounting, which we do in another system. > > **Nachteile**: Reporting out-of-the-box is very limited, but an interface with Tableau is available for an additional fee. Security setup is very cumbersome. > > My organization is about to go live with Penelope so we have not realized the benefits yet. However, we are confident that we will, and Penelope's guidance and technical support throughout the implementation process have been outstanding. ----- ### "Case Management with Penelope - Volunteer Users" — 4.0/5 > **Betty** | *26. September 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: We have been able to create a procedures manual for our volunteers based on your instructions to do the very specific tasks they need to know for recording activities and events for which they are responsible. Their experience with case management features is limited; however, even our less computer familiar volunteers are able to perform well. Procedures, once learned, can easily be conveyed by experienced volunteers to our new volunteers. > > **Nachteile**: There is a lot of capability of this software - as more in learned, it becomes more valuable; but the learning curve can be difficult for volunteers who come in to volunteer may once or twice for a 4 hours shift in a month. Re-learning/retraining is a constant - hence, our procedures manual. > > It is positive - the reports are essential for being able to accuracy report our statistics regarding the activities utilized by our clients. The Case Management is very important to keep the records that are so important - other agencies come to us for our statisitics. ----- ### "UI is poor. Reporting function only in PDF. not SMS friendly. Case file structure = privacy issues" — 1.0/5 > **Grant** | *25. August 2017* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: it has a diary schedule linked to cart items. it's god if you only want Penelope to do one thing, ie, ATAPS service \& payments > > **Nachteile**: UI poor resulting in clunky data entry and more time spent entering data. not mobile / tablet friendly Reporting function does not provide dashboard, only reports in pdf or that you have to cut and past into Excel. Case file / service file structure creates privacy issues - we may have to move away from this product on the basis of legal advice Lack of technical support available in Australia ----- ### "Penelope User Review" — 5.0/5 > **Linda** | *7. Dezember 2016* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The versatility. It has a ton of user defined fields that can be setup in any combination that works for your agency. Billing is relatively simple and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist. > > **Nachteile**: I would like to have a report writer system build into Penelope instead of using pivot tables to create customized reports. > > We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful. I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs. ----- ### "Excellent product\!" — 5.0/5 > **Roslyn** | *26. August 2019* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The best part about this software is the customer support that comes with it. We were able to customize it with the help of the Athena team to meet all of our case management needs. > > **Nachteile**: It's hard to say what we like least about the software because it has been so helpful in meeting the needs for which we purchased it. It does take a little while to get used to using it and to learn all the facets but once you do, it's very easy to use. > > With Penelope, we are able to share necessary client information with other case managers with greater ease and efficiency. Scheduling for client appointments is centralized and contains all the data that is needed so that clients and service providers never miss an appointment. Using Penelope has saved our organization countless hours in searching for information and communicating with each other. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/80088/bonterra-penelope?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/80088/bonterra-penelope) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten