Fleet Complete

Kommentare: Real time tracking, with the addition of Big Road all in the same system to access and monitor makes my life so much easier! With tracking in all vehicles, we had been able to use the tracking of not only location but asset speeds to help in an insurance claim that saved us serious money! Furthermore, the ability to track from mobile devices makes juggling loads and communication with customers a great resource!
The customer support has always been professional with us and very timely in their replies, but also our representative has been so engaging and touching base to make sure everything is going well!

Vorteile: It is simple and fast to use on my computer! I love being able to generate data for my IFTA reports each quarter and Fleet Complete breaks it down to a simple process that gives me an abundance of data I need!

Nachteile: I think the only thing would be from our mechanical side, of being able to install the trackers inside our garage and not outside in inclement weather. In order to register a connection we need an unobstructed signal from the satellite and being the garage gives a hindrance to it!
But all in all, if that is OUR only take back from a system that offers so much to us that is valuable, we would be stupid to go elsewhere!

Kommentare: Fleet Complete is an organization committed to customer service and overcoming any challenges thrown their way. Overall they have found ways to meet the challenges we have thrown at them.

Vorteile: Flexible configuration and event tracking has helped our company identify driver behavior challenges. The near by and trip reporting have been used to feed our work management system allowing for a more efficient use of our fleet.

Nachteile: With the proliferation of technology inside our units we need GPS hardware that can be married with other technology for one cellular network connection. Sharing a single standard modem for idle technologies, in cab laptops, GPS tracking, dash cam coaching and electronic logging devices is a must.

Kommentare: It worked well for what we needed it . ultimately we can see how it is geared more towards being a trucking software over a passenger carrying software.

Vorteile: we do enjoy the ability to run various in depth reports . The interface is simple, and easy to use.

Nachteile: i would like to see the vehicle location update a bit more real time. At times when live tracking or archive tracking vehicles' locations the gaps are a bit large.

Kommentare: not good and still not good

Vorteile: The Software is OK at best and GPS do not count on it

Nachteile: GPS is not accurate in all areas and does create issues when logging fuel, Billing is a nightmare our bills are always twice what we where told do not trust them if you have a large fleet and if you need to down size as we did they will bend you over before working with you and under no way will they work with you if you have to down size, all they want is there money. The account reps will not even take you calls any longer if you have billing issues STAY AWAY STAY FAR AWAY

Kommentare: We are driving about 2.5 million miles a year with 220 vehicles. Fleet Complete gives us the ability to keep track of our vehicles, keep them on the road, and keep them safe.

Vorteile: The comprehensive application that comes with the fleet complete solution has been a major improvement over our last software. The GPS devices that are installed in our vehicles give us many diagnostic points that we then use to expedite repairs. The reporting that is offered in the application is superior to other products we have used in the past!

Nachteile: The cell coverage of the GPS units has been disappointing. Basically, we have some days were the GPS unit doesn't show up at all. The unit eventually catches up. I am hoping to see an improvement in this area in the future.