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Fleet Complete
Was ist Fleet Complete?
Fleet Complete ist ein weltweit führender Anbieter von IoT-Lösungen im Bereich der vernetzten Nutzfahrzeuge und des mobilen Workforce-Managements. Die Lösung unterstützt Unternehmen bei der Verbesserung der Disposition, der Flottenverfolgung, der Einhaltung gesetzlicher Vorschriften und des Personalmanagements im Außendienst, um eine optimale Produktivität der Vermögenswerte und Ressourcen zu erzielen. Das Unternehmen entwickelt die IoT-Plattform ständig weiter, um sicherzustellen, dass sowohl die Kundschaft als auch Partnerunternehmen von den neuesten Technologien und branchenorientierten Funktionen profitieren.
Wer verwendet Fleet Complete?
Fleet-Complete-Lösungen eignen sich für eine Vielzahl von Branchen mit Flotten, Ausrüstung und mobilen Arbeitskräften im Außendienst, z. B. Service, Lkw, Bauwesen, Öl und Gas, Lieferung usw.
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Bewertungen über Fleet Complete
Positive Review
Kommentare: The initial meeting with the account managers here at my office was great, the software was equally amazing.
Vorteile:
What I liked most was the ease of use. The dashboard was very user friendly.
Nachteile:
For the use I needed, I honestly had no cons working with this program.
Antwort von Fleet Complete
vor 5 Jahren
Hi Cal! Your 10/10 rating means a lot to us here at Fleet Complete. We're thrilled to know you have enjoyed using our system, as well as your meetings with our team. We're happy to have you on board and hope you continue to use and enjoy our program. Thank you!
In Betracht gezogene Alternativen:
Excellent and Invaluable Tool
Kommentare: Fleet Complete has been a great with aiding our company in dispatching our fleet efficiently and effectively while also allowing our staff to give accurate ETA's to our customers.
Vorteile:
Ease of use is easily where Fleet Complete excels. All functions are easy to find and access.
Nachteile:
When we first started using Fleet Complete there were regular service outages that were frustrating. Luckily, those outages are now few and far between.
Antwort von Fleet Complete
vor 5 Jahren
Hi Kevyn! Thanks for reviewing the Fleet Complete system. We're thrilled to hear that your experience with us has improved and apologize for any hiccups you may have encountered in the beginning of your service. We are always working to enhance our software for our users like yourself and are glad to have you on board.
Best service
Vorteile:
Technical solutions, technical support, customer service
Nachteile:
The time it takes to create an individual solution. But the result is good.
Sales Team Lied; Devices Stopped Working; Couldn't Cancel
Kommentare: Worst vendor I have worked with in all my years of business. I cannot recommend against them more highly. Horrendous experience.
Vorteile:
Nothing. From Day 1, it did not have the functionality that was advertised.
Nachteile:
The sales team lied through their teeth. I was told that I could either pay for the device up front or get the devices for free but sign a 3 year contract with an early termination fee. I chose to pay for the devices. However, in the fine print, they kept the early termination fee. The devices immediately did not have the abilities that were advertised. Support was no help. ~1.5 years in, devices stopped working one by one. Support was no help. When I tried to cancel, they wouldn't let me because I had an open support ticket (the fact that devices wouldn't work but they couldn't figure it out), so I was continually paying ~$340 / month even tho we transitioned to a different provider - because even the GPSs stopped working. Still got charged an early termination fee at the end of ~$1,400 even though I paid for the devices and was told I wouldn't and the only reason I was cancelling was because they did not work! Shameful. Support was horrible too, they would just transfer me to AT&T, which would transfer me back. Most recently, support calls won't even connect. It just asks for you to press a number for your desired language on repeat but never connects when you press it.
One of the Better Fleet Companies
Kommentare: Great experience using Fleet Complete. One of the better fleet-based organizations out there. I have used other ones and most of them are relatively similar, but this one definitely stands out. So easy to set up as well
Vorteile:
I like all the features that are included like the tracking, the reminders, and even the warnings and speed limits you can set for your fleet. It keeps driving so much safer. It also makes it easier to schedule appointments for preventative maintenances
Nachteile:
Sometimes the website can be a little difficult to navigate and the connections with the vehicle can be a little spotty sometimes, but overall it doesn't pose too much of an issue
