Wer nutzt diese Software?

Fleet Complete solutions are suitable for wide range of industries with fleets, equipment and mobile workforce in the field, such as service, trucking, construction, oil & gas, delivery, etc.

Durchschnittliche Bewertung

198 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Fleet Complete
  • http://www.fleetcomplete.com/
  • Gegründet 1998

Über Fleet Complete

Fleet Complete is a leading global provider of IoT solutions in the connected commercial vehicle space and mobile workforce management. We help businesses improve dispatching, fleet tracking, regulatory compliance and in-field staff management to achieve optimal productivity of assets and resources. We are constantly enhancing our IoT platform to ensure our customers and partners benefit from the latest technology and industry-driven capabilities.

Fleet Complete Funktionen

  • Arbeitsauftragsverwaltung
  • Fahrtenbuch
  • Fuhrpark
  • GPS Nachverfolgung
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kraftstoff-Management
  • Mitarbeitermanagement
  • Reifen-Management
  • Routing
  • VIN-Suche
  • Versandmanagement
  • Vorfall-Berichterstattung

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Die hilfreichsten Reviews für Fleet Complete

Worth Every Penny, Every Day

Bewertet am 26.2.2019
Jj D.
Human Resources Manager
Öl & Energie, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Real time tracking, with the addition of Big Road all in the same system to access and monitor makes my life so much easier! With tracking in all vehicles, we had been able to use the tracking of not only location but asset speeds to help in an insurance claim that saved us serious money! Furthermore, the ability to track from mobile devices makes juggling loads and communication with customers a great resource!
The customer support has always been professional with us and very timely in their replies, but also our representative has been so engaging and touching base to make sure everything is going well!

Vorteile: It is simple and fast to use on my computer! I love being able to generate data for my IFTA reports each quarter and Fleet Complete breaks it down to a simple process that gives me an abundance of data I need!

Nachteile: I think the only thing would be from our mechanical side, of being able to install the trackers inside our garage and not outside in inclement weather. In order to register a connection we need an unobstructed signal from the satellite and being the garage gives a hindrance to it!
But all in all, if that is OUR only take back from a system that offers so much to us that is valuable, we would be stupid to go elsewhere!

Antwort des Softwareanbieters

von Fleet Complete an 6.3.2019

Hello JJ! What an awesome and thorough review! We're so glad to know you are enjoying our products, as well as your interactions with our team. Being customer-centric is one of our core values here at Fleet Complete, so we're really glad you've noticed. Thank you for the excellent feedback and review.

Billing nightmare

Bewertet am 29.11.2018
Todd Q.
Operations
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: not good and still not good

Vorteile: The Software is OK at best and GPS do not count on it

Nachteile: GPS is not accurate in all areas and does create issues when logging fuel, Billing is a nightmare our bills are always twice what we where told do not trust them if you have a large fleet and if you need to down size as we did they will bend you over before working with you and under no way will they work with you if you have to down size, all they want is there money. The account reps will not even take you calls any longer if you have billing issues STAY AWAY STAY FAR AWAY

Antwort des Softwareanbieters

von Fleet Complete an 3.12.2018

Hi Todd! We¿re sincerely sorry to hear about your experience with us and would like to thank you for bringing this to our attention. We¿d love to make this right and will be looking into your reported billing issues. Someone from our team will be in touch shortly to address your concerns. We appreciate your patience while we work to improve your Fleet Complete experience and would once again like to apologize for your understandable frustration.

Fleet Complete has been a nice solution

Bewertet am 20.2.2019
Zach M.
IT Manager
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are driving about 2.5 million miles a year with 220 vehicles. Fleet Complete gives us the ability to keep track of our vehicles, keep them on the road, and keep them safe.

Vorteile: The comprehensive application that comes with the fleet complete solution has been a major improvement over our last software. The GPS devices that are installed in our vehicles give us many diagnostic points that we then use to expedite repairs. The reporting that is offered in the application is superior to other products we have used in the past!

Nachteile: The cell coverage of the GPS units has been disappointing. Basically, we have some days were the GPS unit doesn't show up at all. The unit eventually catches up. I am hoping to see an improvement in this area in the future.

Antwort des Softwareanbieters

von Fleet Complete an 25.2.2019

Hi Zach! Thanks for the honest feedback. We will take this into consideration as we continue to improve our product. We're very pleased to know Fleet Complete has been able to help you track your fleet of over 200 vehicles throughout 2.5 million miles a year. We're grateful for your support and appreciate your review - Thank you!

Great software with a major flaw recently added. Huge mistake by Fleet Complete

Bewertet am 8.2.2018
John M.
President
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Client notification system is our main benefit now. We use to be able to check in on drivers while on the go but since Fleet Complete completely ruined their mobile app the service is nearly worthless to us. The new app looks like it was developed by someone with no experience whatsoever in mobile application development.

Vorteile: PC software is feature rich and we love the client (POI) notification system. It sends our clients an email every time a truck arrives and departs from our client's property. The tracking is very accurate and comes with a host of features like idle times, hard braking, harsh acceleration etc. This allows us to "fine tune" our drivers.

Nachteile: The main issue with Fleet Complete is they recently changed their mobile app and made it completely useless. Their previous mobile app worked well and allowed us to quickly check on our drivers while on the go. We could easily switch from truck to truck with just a few taps on our screen but not with this new software. The new app is nothing short of awful. (and that is being nice) We have asked them to bring back the old app but they outright refuse. Why on earth a company would take a perfectly good mobile app and revamp it into something worthless is beyond us. If you are a business owner that is hands on and on the go and need to check on drivers remotely then stay far away from Fleet Complete unless they bring back their old app. This has been such a huge disappointment I am now looking for new fleet tracking providers despite being a client of Fleet Complete for years. Someone in the office dropped the ball and made a very bad decision. I hope whomever made their mobile app so bad is quickly removed from the company and someone remakes it before they lose many clients.

We continually have software issues. Tech support advises us to reload the software, weekly!

Bewertet am 8.3.2018
Verified Reviewer
Rector
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: Different colors on maps for types of vehicles which is helpful in readily identifying the fleet.
When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!

Nachteile: When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!
When I need it. I have to reload it. Not very dependable if takes such an effort! I haven't had this problem with other tracking packages we have used! They continually advise me to remove the software and reload it, but I have other things to do. I am going to have to look different supplier!

Antwort des Softwareanbieters

von Fleet Complete an 16.3.2018

Thank you for your honest feedback, we appreciate it. We continue to improve our software to match our customer needs. We do offer virtual training to ensure you get the most out of our products and to guide you through some of the processes involved, so please don't hesitate to reach out to us.
https://www.fleetcomplete.com/en/support/training/

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