--- description: Detaillierte Informationen über FranConnect zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FranConnect Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Franchise Software](/directory/10059/franchise-management/software) > [FranConnect](/software/79205/franconnect-franchise-software) # FranConnect Canonical: https://www.capterra.com.de/software/79205/franconnect-franchise-software Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/79205/franconnect-franchise-software?page=2) > FranConnect wurde vom Entrepreneur Magazine als beste Franchising-Software ausgezeichnet und wird von über 700 Franchise-Unternehmen eingesetzt, die 44 % schneller wachsen. > > Bewertung: **4.3/5** von 205 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet FranConnect? Das Unternehmen bedient Franchise-Unternehmen aller Größen und aus allen Branchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 205 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FranConnect - **Region**: Reston, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Archivierung & Aufbewahrung - Asynchrones Lernen - Audit Trail - Auditplanung - Aufgabenmanagement - Beschwerdemanagement - Beurteilung-Management - CRM - Compliance Management - Compliance-Verfolgung - Corrective and Preventive Action (CAPA) - Dashboard - Dokumentkodierung & -kontrolle - E-Mail Marketing - Formularverwaltung - Fortschrittsverfolgung - Franchise-Intranet - Gemischtes Lernen - Geräte-Management - Inspektions-Management - Integrierter Autorensystem-Kurs - Kampagnenmanagement - Kommentare / Notizen - Kontaktmanagement - Kurs-Tracking - Kursverwaltung - Lead-Erfassung - Lead-Generierung - Leadmanagement - Lernpfade/-verläufe - Mobiles Lernen - Pipeline-Management - Portal für Lernende - Qualitätskontrolle - Risikobewertung - Risikomanagement - SCORM-Compliance - Sales-Pipeline-Management - Störfallmanagement - Synchrones Lernen - Tests/Bewertungen - Verfolgung von Interaktionen - Versionskontrolle - Wirtschaftsprüfung-Management - Workflow-Management - Zertifizierung und Lizenzierung - Zugriffskontrollen / Berechtigungen - Überwachung ... und 26 weitere Funktionen ## Integrationen (27 insgesamt) - Amazon S3 - Boomi - Calendly - Docusign - Docusign CLM - Facebook Apps and Tabs - Facebook Business Suite - Facebook Creator Studio - Gmail - Google Drive - HubSpot CRM - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - NetSuite - Peeklogic Salesforce – Jira Connector ... und 12 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Franchise Software](https://www.capterra.com.de/directory/10059/franchise-management/software) ## Ähnliche Kategorien - [Franchise Software](https://www.capterra.com.de/directory/10059/franchise-management/software) - [QM Software (Qualitätsmanagement)](https://www.capterra.com.de/directory/30099/quality-management/software) - [Audit Software](https://www.capterra.com.de/directory/30664/audit/software) - [Schulungsplattformen](https://www.capterra.com.de/directory/10008/training/software) - [Lernplattformen](https://www.capterra.com.de/directory/30020/learning-management-system/software) ## Alternativen 1. [360Learning](https://www.capterra.com.de/software/211429/360learning) — 4.7/5 (484 reviews) 2. [Cority](https://www.capterra.com.de/software/102848/ehs-management-software) — 4.4/5 (106 reviews) 3. [BrandWide](https://www.capterra.com.de/software/179750/brand-wide) — 5.0/5 (26 reviews) 4. [Bindy](https://www.capterra.com.de/software/1039964/bindy) — 4.9/5 (15 reviews) 5. [EngageBay CRM](https://www.capterra.com.de/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Nutzerbewertungen ### "Strong Platform to Build & Maintain Your Business" — 5.0/5 > **Johnny** | *24. Juni 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: FranConnect is user-friendly while providing numerous features and functionality. The platform saves significant time and manual effort. Within the platform you can manage all the way from sales to development to operations with interconnected analytics providing actionable insights. Beyond the product, the team is all around fantastic. Responsive, knowledgeable, and always eager to help. > > **Nachteile**: While the platform is user-friendly, it can be a bit to learn for some and may be somewhat complex in areas. For more creative users, there can be some limitations on customizations. > > Franconnect has long been a leader in the industry. In my career in restaurant operations and training leadership I have engaged with the product on several occasions. The product is a robust platform that can set the stage for an integrated system to track all activities from initial conversations to the lifecycle of a business. Building that base for activities is extremely beneficial so you don't have disparate systems with disconnected data. I have used FranConnect in various capacities and always found it to be a great tool for efficiency and effectiveness. Every member of the team I have engaged has been incredibly helpful, insightful, and a pleasure to work with. ----- ### "To the Future of FranConnect" — 5.0/5 > **Kristina** | *11. März 2026* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Sales Module - it is very smooth, including sending FDDs, applications. Office Pride has a lot to do in the other modules and look forward to having it do what it is supposed to do. > > **Nachteile**: FDD Reports as there is still additional checking that is needed to make sure data is as of end of year, specifically if ownership has changed after the year ended. > > Worked with FranConnect for years and they are patient and always listens to what we have to say or suggest. ----- ### "Find another option" — 1.0/5 > **Sean** | *22. Januar 2026* | Druck | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It is a disappointing platform, the search has never worked right, it gives us a black eye with our network. > > **Nachteile**: It has been an extremely difficult platform to work with. Customer service is terrible. A recent update done to our platform has changed the complete look and feel and it was done without our approval and they tell us it cannot be undone. > > The user experience is terrible. It is not intuitive at all and their customer team is next to useless. ----- ### "Ziebart Implementation Review" — 5.0/5 > **Emily** | *25. Juni 2025* | Automotive | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Extremely helpful getting our new sales process into the system. As we started implementation we were creating a new process internally- the team was patient while we figured things out and helped bring different aspects to the journey to life. > > **Nachteile**: I wish the backside or 'Settings' for Admin was easier to navigate. I also wish the 'Export' feature was similar. Although all the information is nice, I wish I could easier export a list of contacts, their basic information from \[X inquiry date\] to \[Y inquiry date\]. > > The team was very efficient and helpful throughout the entire process. We stayed on track from the very beginning because the FC team helped move us through implementation despite our team internally figuring things out. Very rarely did they not have an answer or solution to our problems and questions. ----- ### "FranConnect" — 5.0/5 > **Brandy** | *10. Juli 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the fact that everything is at my fingertips. I have never had a problem while using it. Anytime that I need something I can just go in and look it up. > > **Nachteile**: There is really nothing that I do not like. I haven't experienced anything that I did not like. Very pleased, > > I am in FranConnect everyday and it is extremely helpful and beneficial. I would recommend it to anyone. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/79205/franconnect-franchise-software?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/79205/franconnect-franchise-software) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten