--- description: Detaillierte Informationen über CiviCRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CiviCRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fundraising-Software (Spendensoftware)](/directory/20047/fundraising/software) > [CiviCRM](/software/79192/civicrm) # CiviCRM Canonical: https://www.capterra.com.de/software/79192/civicrm Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/79192/civicrm?page=2) > Webbasiertes, Open-Source-CRM, das die Bedürfnisse von gemeinnützigen Organisationen und anderen zivilgesellschaftlichen Organisationen erfüllt. Einfach zu bedienen, anzupassen und zu erweitern. > > Bewertung: **3.9/5** von 41 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CiviCRM? Konzipiert für gemeinnützige oder nichtstaatliche Organisationen, Organisationen des zivilen Sektors, Organisationen auf Missionsbasis, politische Gruppen und Kampagnengruppen etc. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.9/5** | 41 Nutzerbewertungen | | Bedienkomfort | 3.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CiviCRM - **Gegründet**: 2005 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Kroatisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Ungarisch - **Verfügbare Länder**: Australien, China, Deutschland, Indien, Japan, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Absolventen-Management - Aktivitäts-Dashboard - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Daten-Import / -Export - Dokumentenspeicher - E-Mail Marketing - E-Mail-Management - Elektronische Zahlungen - Erinnerungen - Formularverwaltung - Freiwilligen-Management - Fundraising-Management - Gebühren-Management - Kampagnenmanagement - Kartenverkauf - Kommunikationsmanagement - Kontakt-Datenbank - Kontaktmanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaft-Management - Mitgliedschaftsverlängerung - Mobiles Spenden - Online-Zahlungen - Pfand-Management - Registrierungs-Management - Segmentierung - Self-Service Portal - Spender-Management - Subventions-Management - Veranstaltungsmanagement - Verfolgung von Interaktionen - Wiederkehrende Spenden - Workflow-Management - Zahlungsabwicklung ## Integrationen (4 insgesamt) - PayPal - Stripe - authorize.net - iATS ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) ## Ähnliche Kategorien - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) - [Kampagnen-Software für politische Kampagnen](https://www.capterra.com.de/directory/30221/political-campaign/software) - [Freiwilligenmanagement-Software](https://www.capterra.com.de/directory/10044/volunteer-management/software) - [Fördermittelverwaltung Software](https://www.capterra.com.de/directory/30567/grant-management/software) - [Advocacy Software](https://www.capterra.com.de/directory/30956/advocacy/software) ## Alternativen 1. [DonorPerfect](https://www.capterra.com.de/software/2698/donorperfect-fundraising-software) — 4.5/5 (1387 reviews) 2. [Givebutter](https://www.capterra.com.de/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Neon CRM](https://www.capterra.com.de/software/102088/neoncrm) — 4.3/5 (613 reviews) 4. [Bloomerang](https://www.capterra.com.de/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.com.de/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Nutzerbewertungen ### "Our go-to for Associations and others" — 5.0/5 > **Jonathan** | *20. Mai 2016* | Internet > > **Vorteile**: Excellent event registration and membership management at a price that can't be equaled. Best of all, it works in and with our client's websites. > > **Nachteile**: It's not an intuitive tool. You need to learn the logic of CiviCRM to get things done. It's not hard, but I wouldn't give it to a client without a few explanations and probably training. > > CiviCRM integrates CRM functions for associations, affiliation groups and others as an add-on for the top GPL content management systems WordPress, Joomla and Drupal. We have been installing and hosting CiviCRM for several years and it has become a standard part of our toolbox. It is especially strong on event registration and membership management. CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition. CiviContribute handles payments for memberships, donations and events. CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause. We have used CiviCRM for projects ranging from an international arts group to our son's Boy Scout troop. We have used it for camping registrations and conference registrations for thousands of users. The real gem, as in any CRM tool are the reporting tools. You can pull membership, attendance or other reports in minutes. Think of a data related question and get an answer quickly and simply. ----- ### "CiviCRM Software" — 4.0/5 > **Sandra** | *6. Mai 2025* | Fluggesellschaften/Luftfahrt | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: CiviCRM is a very sophistiacted product with almost everything you could need for storing client data, creating and selling tickets to events, mailings and membership details. The invoicing facility is also very good. > > **Nachteile**: There's a lot in there so you have to learn it a bit at a time and you do need some expertise as back up if you're unsure of things. > > Overall we're very pleased with CiviCRM - we're a not for profit and we've used the software for around 10 years. ----- ### "DO NOT USE THIS CRM" — 1.0/5 > **John** | *8. Mai 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: What we liked most is that the CRM was free. Beyond that I would not recommend this CRM to anyone. > > **Nachteile**: It is archaic, broke all the time, and lack many modern features that other CRMs had. > > It was an headache. The CRM would constant break and we would have to get outside support to fix. The constant issues was costing us donors and volunteers. When we needed to pull reports, the data it pulled was always incorrect. If I could give negative star, I would. ----- ### "serves its purpose" — 4.0/5 > **Brian** | *3. Oktober 2022* | Bibliotheken | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We've used CiviCRM for years to handle all of our even registrations. While it may not be the slickest thing out there, it's been very capable of taking on this task. > > **Nachteile**: This may or may not be a con for some, but it's been largely unchanged for years. The consistency makes it pretty easy to use, but it's probably aging a bit. > > Overall, it's done what we've needed it to do, reliably, for a long time. ----- ### "Great potential and features" — 5.0/5 > **Youssef** | *14. Oktober 2020* | Religiöse Einrichtungen | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The flexibility of this platform is truly amazing. You can customise it to your exact needs and the range of features is unbeaten. Most powerful CRM I have come across. > > **Nachteile**: The user interface is what lets this platform down. It is not responsive and although a developer has made a mobile app, it is too late to the game and does not properly give you the power of CiviCRM in your mobile. Considering most people now will want to access these platforms from phones, this is what makes CiviCRM unfortunately not really future proof. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/79192/civicrm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/79192/civicrm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten