Wer nutzt diese Software?

IT-Profis! Es gibt nichts Besseres, als das Leben von IT-Profis zu vereinfachen. Egal, ob CTO, IT-Manager, IT-Support-Spezialist oder Systemadministrator – Spiceworks kann dir helfen.

Durchschnittliche Bewertung

439 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 0,01 $/einmalig
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Spiceworks
  • http://www.spiceworks.com/
  • Gegründet 2006

Über Spiceworks Network Monitor

Überwache alle deine Geräte einfach und von einem Ort aus! Mit dem Spiceworks Network Monitor behältst du deine Server und SNMP-fähigen Geräte wie Router und Switches über ein Dashboard im Auge. Du hast einen vollständigen Überblick über das Netz, so kannst du vor deinen Nutzern Probleme erkennen und zum verdienten IT-Helden werden. Nach Feierabend kannst du dich auf E-Mail-Benachrichtigungen verlassen, die dich über die wichtigsten Probleme deiner Systeme auf dem Laufenden halten. All das und es ist kostenlos! Network Monitor jetzt herunterladen.

Spiceworks Network Monitor Funktionen

  • Baseline-Manager
  • Diagnosewerkzeuge
  • Einzelne Transaktionen verfolgen
  • Leistungskontrolle
  • Ressourcenmanagement
  • Server-Leistung
  • Ursachen-Diagnose
  • Vollständige Transaktionsdiagnostik
  • Bedarfsmanagement
  • Beschaffungsmanagement
  • Compliance-Verfolgung
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Konfigurationsmanagement
  • Kostennachverfolgung
  • Lieferanten-Management
  • Vertrags-/Lizenz-Management
  • Wirtschaftsprüfung-Management
  • Compliance Management
  • Ereignisprotokolle
  • Fernzugriff
  • Hardware-Inventur
  • IT-Kostenplanung
  • Kapazitätsüberwachung
  • Korrektur-Management
  • Lizenzmanagement
  • Software-Inventar
  • Terminplanung
  • Überwachung der Benutzeraktivität
  • IT-Asset-Management
  • Release-Management
  • Self-Service Portal
  • Service-Katalog
  • Serviceberichterstattung
  • Störfallmanagement
  • Ticket-Management
  • Vertragsmanagement
  • Wissensmanagement
  • Konfigurationsmanagement
  • Problem-Management
  • Projektmanagement
  • Self-Service Portal
  • Störfallmanagement
  • Verfolgen von Vermögensanlagen
  • Verfügbarkeit-Management
  • Versions- und Bereitstellungsmanagement
  • Vertrags-/Lizenz-Management
  • Veränderungsmanagement
  • Bandbreiten-Überwachung
  • Baseline-Manager
  • Dashboard
  • IP-Adressen-Überwachung
  • Internet-Benutzungsüberwachung
  • Netzwerk-Ressourcenmanagement
  • Netzwerkdiagnose
  • SLA-Überwachung
  • Server-Überwachung
  • Uptime-Überwachung
  • Web-Traffic-Berichterstattung
  • Connectivity-Management
  • Datenvisualisierung
  • Fehlerbehebung bei Bandbreitenproblemen
  • Historische Revision
  • Konfigurationsmanagement
  • Mobile Netzwerk-Fehlerbehebung
  • Netzwerkanalyse
  • Netzwerküberwachung
  • Veränderungsmanagement
  • Warnungen / Eskalation
  • Anti-Spam
  • Anti-Virus
  • E-Mail-Anhang Schutz
  • Ereignis-Nachverfolgung
  • Erkennungssystem für unberechtigte Eingriffe
  • IP-Schutz
  • Schwachstellen-Scannen
  • Threat Response
  • Web-Bedrohungen verwalten
  • Web-Traffic-Berichterstattung

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Die hilfreichsten Reviews für Spiceworks Network Monitor

Spiceworks will answer all your questions

Bewertet am 7.3.2019
Jesica B.
CRM Manager
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Spiceworks suggests free solutions so, it would be stupidмн not to recommend you this amazing software. It is an easy platform and, believe me, you won’t have any problem to use it. I should also mention that it well suits to small companies but larger companies should probably search for another solution.

Vorteile: There is one feature of Spiceworks which I appreciate the most. It gives you the opportunity to check your network and find out what devices are connected to it. This means that it provides a lot of information about those devices such as their IP addresses. Another advantage of this platform is that it is completely free. If we compare the quality of work of Spiceworks with other platforms, it will become obvious that this help desk can do freely more than other expensive platforms. I think it is hard to find a person who knows everything about his profession or field of work. From time to time everyone needs to look for some help or extra information. In these cases you should at least know where you can find the required information. People engaged with information technologies already know that Spiceworks is their best solution. You can find the answers to your questions in the forums or you can type your question and get feedback.

Nachteile: The first issue I should mention is the app itself. As for the mobile app, it is heavily text-based, it would be nice to see more graphics there. In addition, I would like to see one app which shows the community and the form together.
Unfortunately, there is a lot of commercial which can be annoying but on the other hand, it is understandable: the platform is free and it depends on ads to get some income.
I wish it could be easier to work with tickets and especially the deleting function.

Very User-Friendly

Bewertet am 30.8.2018
Amber T.
IT Project Assistant
Verbraucherdienste, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's been great. Since we've started using this (about a year ago) it has definitely improved our productivity, communication, and efficiency as an entire IT dept.

Vorteile: Oh, where to start! I love that anyone in our company can email a specific address that we have set up to forward from Spiceworks and it will automatically forward it to everyone on the IT team so we don't have to continue checking the actual software every 5 minutes. Also, when someone responds, it goes directly to the ticket assignee's email and we can respond from either the platform or our emails. It's also nice that it sends reminders of open tickets or things that have been untouched for a while. I like the dashboard to see the frequency of opened/closed tickets, as well as see which issues are the most prominent. The actual tickets have areas to specify the category of the issue as well as a 3rd party ticket# so it's easy to find. There is also a knowledge base that we can refer to people who have had similar problems as others in the past. And everything is in the cloud so we don't have to host anything to ensure that it's saved :) They just added a remote session option too which could come in super handy when troubleshooting an issue. Oh, and I like that it has internal as well as public notes and it saves a history of everything so can go back and revisit a closed ticket that was taken care of months ago.

Nachteile: The attachments are a little finicky. As in, it doesn't allow "inline" attachments (for when I want to show a screenshot in the middle of my explanation). And if I want to download a screenshot from a ticket, I have to right-click it and save (not a big deal) rather than just click on the print icon that's usually present in other attachment previews on different sites (like Gmail, per say). But honestly, I haven't really dealt with many other IT ticket help desk platforms so I don't really have anything to compare it to. The only other things I don't like are things that are user-error based. Like how if we don't update the category or the ticket type in the actual ticket, the proper stats won't show in the dashboard.

Lies weitere Bewertungen