CampWise

Kommentare: Overall, we continue to use the software, but I wish it were more user friendly and didn't take so long to learn!

Vorteile: I enjoy that this camp database keeps track of everything from camper registration, staff applications, donor records, and has additional features for bookings year-round.

Nachteile: The software is not the most user friendly. There are many things I have had to submit issues for just to learn how to use the software. However, they do have instructional videos for some things, and their customer service is INCREDIBLY helpful! I find I get more help with something if I call them directly rather than submitting an issue.

Kommentare: It's so useful for a database, you can understand from the beginning how it works the platform is so easy to understand.

Vorteile: This app is so useful right now to what I'm doing at camp, helo you to have an organized database in a simple way for the user and employee of the camp, campwise its easy to use, help you to found the right and specific information you want to know about your campers or parents or staff, you can do a study of the growth of the camp and help you to work more efficiently.

Nachteile: Sometimes we have had problems on the platform when people are registering them, but they always call us and fix our problems.

Kommentare: We have been able to track different areas of our camp within one software.

Vorteile: We are able to track different aspects of camp all in one software program. The help videos and pdf are very helpful and if we can't find the help online, we have been able to contact someone to help us.

Nachteile: Duplicate entries are allowed and camper families will end up with several accounts each. It would be helpful if they were directed to reset their password for their account instead of not allowing them make another account.

Kommentare: We solve almost all of our registration problems with CampWise.

Vorteile: You can use it for *almost* everything in the summer camp world. We are able to register, enroll, manage payment, and a few other things with CampWise

Nachteile: It seems like the customer service is lacking. We have had multiple problems occur on our end of the program and sometimes the customer service seems unwilling to understand or help with our problem. It also only really works with Google Chrome as a browser. This is somewhat inconvenient for our users who prefer Outlook, Internet Explorer, etc.

Kommentare: Increased awareness of horrible products.

Vorteile: I can't even say that it saves administrative staff any work, because it seems to create even more for them!

Nachteile: EVERYTHING! Twenty years from now, we may be wondering about this or that camp, why registration declined and they had to close down. The reason will be: they switched to CampWise and people decided it wasn't worth wading through so much UX crap, both front-end and back-end, just to get into the camp's front gate. There may not have been ANY thought put into streamlining how a typical user would work their way through registration. Everything you've ever heard bad about government websites is embodied here - I'm renewing my family's passports right now, and CampWise makes that process seem like a breeze. Be nice to your campers and especially their parents: stay AWAY from CampWise!