Wer nutzt diese Software?

CAMPWISE provides camps, schools, organizations and conference centers with a complete software solution that includes rich online functionality.

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 3.8 / 5
  • Benutzerfreundlichkeit 2.9 / 5
  • Kundenservice 3.9 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 3.7 / 5

Produktdetails

  • Startpreis 3.600,00 $
  • Preisinformationen We offer upfront pricing in addition to the annual option price listed.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • RecSoft
  • http://www.campwise.com
  • Gegründet 2002

Über CampWise

CAMPWISE provides camps and conference centers with a complete software solution that includes rich online functionality (registration, payments, and staff applications) as an integrated part of the package. This allows data to flow seamlessly between camp side management functions and the online applications.

CampWise Funktionen

  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Elternportal
  • Für Sommer-Camps
  • Kundenmanagement
  • Lebensmittel-Servicemanagement
  • Medizinisches Management
  • Mitarbeiter-Management
  • Online-Anmeldung
  • Programm-Management
  • Registrierungs-Management
  • Terminplanung

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Die hilfreichsten Reviews für CampWise

Takes a while to learn

Bewertet am 3.10.2019
Lauren S.
Director of Human Resources
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we continue to use the software, but I wish it were more user friendly and didn't take so long to learn!

Vorteile: I enjoy that this camp database keeps track of everything from camper registration, staff applications, donor records, and has additional features for bookings year-round.

Nachteile: The software is not the most user friendly. There are many things I have had to submit issues for just to learn how to use the software. However, they do have instructional videos for some things, and their customer service is INCREDIBLY helpful! I find I get more help with something if I call them directly rather than submitting an issue.

Antwort des Softwareanbieters

von RecSoft an 11.10.2019

We appreciate your review. Campwise can seem complicated and we acknowledge that there is a great deal of depth to the features provided. It can be a challenge to continue to enhance and expand the features of software without adding complexity.

We encourage you to attend webcasts and continue to submit issues as you have questions but also know that if you want to schedule a more extended time with us to work together on your software needs, we are more than open to that.

IF YOU HAVE A CAMP YOU MUST USE IT

Bewertet am 28.10.2019
Mariana C.
Intern
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's so useful for a database, you can understand from the beginning how it works the platform is so easy to understand.

Vorteile: This app is so useful right now to what I'm doing at camp, helo you to have an organized database in a simple way for the user and employee of the camp, campwise its easy to use, help you to found the right and specific information you want to know about your campers or parents or staff, you can do a study of the growth of the camp and help you to work more efficiently.

Nachteile: Sometimes we have had problems on the platform when people are registering them, but they always call us and fix our problems.

CampWise review

Bewertet am 9.10.2019
Lori B.
office Staff
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been able to track different areas of our camp within one software.

Vorteile: We are able to track different aspects of camp all in one software program. The help videos and pdf are very helpful and if we can't find the help online, we have been able to contact someone to help us.

Nachteile: Duplicate entries are allowed and camper families will end up with several accounts each. It would be helpful if they were directed to reset their password for their account instead of not allowing them make another account.

Antwort des Softwareanbieters

von RecSoft an 11.10.2019

Campwise does in fact try to prevent duplicate entries in multiple ways. If the parent attempts to use the same email address, the software flags that and prevents them from creating a second account with the same email.

In addition to that, if the parent attempts to enter in the exact same First Name, Middle Name, Last Name, and Date of Birth as an existing camper, the software again flags that as a potential duplicate.

Online users do however frequently change the middle name or omit it, sometimes even enter in the wrong birth date.

Pretty Decent (but not extraordinary)

Bewertet am 12.11.2019
Kyle S.
Program Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We solve almost all of our registration problems with CampWise.

Vorteile: You can use it for *almost* everything in the summer camp world. We are able to register, enroll, manage payment, and a few other things with CampWise

Nachteile: It seems like the customer service is lacking. We have had multiple problems occur on our end of the program and sometimes the customer service seems unwilling to understand or help with our problem. It also only really works with Google Chrome as a browser. This is somewhat inconvenient for our users who prefer Outlook, Internet Explorer, etc.

NEEDLESSLY complex

Bewertet am 4.5.2018
David H.
Systems Engineer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Increased awareness of horrible products.

Vorteile: I can't even say that it saves administrative staff any work, because it seems to create even more for them!

Nachteile: EVERYTHING! Twenty years from now, we may be wondering about this or that camp, why registration declined and they had to close down. The reason will be: they switched to CampWise and people decided it wasn't worth wading through so much UX crap, both front-end and back-end, just to get into the camp's front gate. There may not have been ANY thought put into streamlining how a typical user would work their way through registration. Everything you've ever heard bad about government websites is embodied here - I'm renewing my family's passports right now, and CampWise makes that process seem like a breeze. Be nice to your campers and especially their parents: stay AWAY from CampWise!

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