Wer nutzt diese Software?

You're a summer camp director who's in the business of creating unforgettable experiences for your campers. We're a camp software company filled with former camp-people who equip you to do just that!

Durchschnittliche Bewertung

173 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • CampMinder
  • http://www.campminder.com/
  • Gegründet 2001

Über CampMinder

CampMinder is the summer camp industry's most comprehensive web-based camp management software. Beyond software, we dig in to help summer camp operators achieve their goals. Our signature systems enable simplified management of operational processes at camp including online registration, healthcare, staffing, transportation, cabin & group assignments, and much more. From our unparalleled support team to our amazing engineering squad, CampMinder is comprised of people who live and breathe camp.

CampMinder Funktionen

  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Elternportal
  • Für Sommer-Camps
  • Kundenmanagement
  • Lebensmittel-Servicemanagement
  • Medizinisches Management
  • Mitarbeiter-Management
  • Online-Anmeldung
  • Programm-Management
  • Registrierungs-Management
  • Terminplanung

Die hilfreichsten Reviews für CampMinder

A remarkable tool for every camp!

Bewertet am 16.10.2018
Verified Reviewer
Director of Admissions & Training
Einzel- & Familiendienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We work with a specialized camp population which makes the "standard" software hard to apply in our areas of need BUT CampMinder works with us to adjust, accommodate, or individualize as needed. Our suggestions and issues are met with problem solving with our CM team. Can't say enough about the support you get with this software. Every now and then we look at other products but NONE can match the level of functionality or support that we get from CampMinder.

Vorteile: While the learning curve is steep, the CampMinder team is with you all the way. This software manages so much information and data for our camp. What we can do with that info/data feels endless some days. We love the ability to run reports, gathering specific information needed on every child. They KNOW camps so many reports already exist at the click of a button. Camp people building software for camps. The overall responsiveness to our needs is incredible as well.

Nachteile: You will need to take the time to learn how to truly utilize all aspects of this software. There are days where I still feel like a novice, even after years of working with it, but I have learned to reach out to my CM support. Once you start to understand how to set up reports, seasons, documents, etc... It starts to click. Realize I am NOT techie at all.

Antwort des Softwareanbieters

von CampMinder an 14.11.2018

Hello!

Thanks for the great feedback on the CampMinder system!

We're glad to hear that while there is a learning curve to overcome, it sounds like you have still found a great deal of value in the system.

We hope that continues, and if you ever feel like you need an overview of the system or certain modules, don't hesitate to reach out to our support team or your friendly Client Succes Manager!

Best,
Allison

CampMinder is a very good platform for camp management with truly great customer service.

Bewertet am 7.10.2018
Matthew P.
Associate Executive Director
Erholungseinrichtungen & -dienstleistungen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Before we adopted CampMinder we were managing our business with spreadsheets, so adoption of the software has been a serious game-changer for us. While any good platform would have been a huge upgrade, we have been consistently impressed with CampMinder's customer service that made integration go very smoothly and has helped us realize the maximum benefit from our integration efforts. CampMinder's pace of innovation is outstanding and we are very happy to have adopted this platform. The ratio of function-to-cost (and customer service) is also extremely high -- I am very impressed with what we get for the cost. The no-nonsense approach to pricing is also very attractive to me (flat rate, no contracts, no data-hostage gotchas). I also appreciate that CampMinder presents a very high quality face to our camp families -- CampMinder's recognition that our customers are ultimately their customers is highly productive and reassuring. This attitude that "we're all in this together" is one of the keys to their success.

Vorteile: Outstanding customer service: fast, friendly, and genuinely interested in the success of our camp. The philosophical anchor to base the presentation of data around the relationship that the campers have to one another and the camp programs makes it very natural and useful to organized camping, which is fundamentally an enterprise engaged in relationship building. The functionality of the platform has been as advertised and rock-solid in terms of maturity and up-time. Finally, the company seems committed to growth and evolving the platform to meet the changing needs of camper families and the camps they serve -- in the three years we've been with them, we've seen consistent growth and we have especially appreciated efforts to involve us in charting their growth map.

Nachteile: I have minor quibbles with some of the functionality but mostly only regarding their "beta" initiatives. I would, of course, like these to converge faster -- but I don't think that CampMinder is dragging their feet, just resource limited like we all are. There are things that I wish it had -- a solid app for parents, for example -- but these are more of a "wish-list" kind of critique, not a dislike.

Antwort des Softwareanbieters

von CampMinder an 9.10.2018

Thanks so much for the review Matt! We're excited to see you in January for CampMinder Camp 9!

CampMinder - Our Summer Camp Database Solution

Bewertet am 2.10.2018
Cara L.
Camp Registrar
Freizeit, Reisen & Tourismus, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Working with CampMinder has helped us feel confident that the data in the database is accurate. In the past, we worked with other online camp database software that had us constantly questioning if the reports we were pulling were complete and accurate. This is a non-issue with CampMinder. We have been able to move our forms and documents online for parents to fill out and for us to be able to report on. This has helped us become more environmentally friendly, since we are no longer requiring multiple paper forms. We also feel well taken care of when calling in with questions, their customer service team is fantastic.

Vorteile: CampMinder has impeccable customer service. The software is user friendly and inclusive. Parents and Staff have an easy time navigating and using the features of this program. I love the bunking module because it saves an incredible amount of time. The reporting system is very versatile as well. I like that I am able to follow a person throughout all of their interactions over years with the unified person record. It allows me to see a person as a former camper, former staff member, and a parent of an enrolled camper all in one easy to understand record.

Nachteile: Some of the modules cost additional money, our camp sees many children, but we do not have the high rates that some other camps charge, so we have to do without some of the modules such as fundraising, because the cost is not something we can incur at this point. I also wish there were a better way to report and email groups across seasons. You can produce reports in different seasons, but across seasons is currently impossible as far as I know.

Antwort des Softwareanbieters

von CampMinder an 9.10.2018

Hi Cara,

As always it's a pleasure working with you and your camp and we appreciate your feedback. The season reporting as you mentioned is correct although this is something that has come up in recent memory. If you have not added this idea of reports spanning seasons to our Community section, please do so. The more camps want this feature, the more likely we'll make it happen.

Great Camp software

Bewertet am 25.9.2018
Sharon B.
Coordinator of Registration
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: CampMinder has allowed us to streamline our registration process and enabled us to have so much access to information via the various reports that we can run through the system. The software has allowed us to better track how students find out about us and follow up on leads and inquiries. We are able to track the workload and enrollment numbers at any time.

Vorteile: CampMinder is very user-friendly and has all the features needed for effective enrollment management. From being able to run enrollment reports, to be able to see if a parent opened and read an email, to allow parents to register their child for camp and make payments online at their convenience. CampMinder has helped our organization bring our enrollment process to the 21 century. Before getting CampMinder we were still registering students via a paper system. CampMinder has allowed us to have access to so much more information at our fingertips.

Nachteile: There is no adult module and adults have to register themselves as children. Our adult students do not like having to use a workaround to register online. However, our adult students still love that they can sign up online at their convenience and make payments.
Although this is what I like least about the software, CampMinder is working on an adult module at the moment and it is currently in Beta testing. Our adult students will be thrilled when this module is available to them.

Antwort des Softwareanbieters

von CampMinder an 15.10.2018

Hey Sharon,

Thannk you for your feedback regarding CampMinder's system.

We are glad to hear the sytem is working well for you!

Mostly Good

Bewertet am 12.10.2018
Kim B.
Director
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: CampMinder has revolutionized the way we manage camper paperwork, check in and check out procedures, and health care at camp. Using CM has allowed me as the director more time to interact with campers and less time spent in the office.

Vorteile: CampMinder is very easy to use if you are even remotely tech savvy. I love the instructional videos and the articles to help you understand how to set up the system. Tracking a person's history with our camp programs is awesome, allowing us to maintain years of records at our fingertips. Reporting is straight forward and time efficient. I like the bulletin features and being able to tag other colleagues and communicate in a way that directly links to a person's profile page.

Nachteile: It does not meet all our needs as an organization. We need a way to manage property reservations outside of summer and were told that was platform was being added to CM. We have yet to see it and therefore need to pay for yet another software platform. The customer-facing side, CampInTouch, is clunky compared to other companies and the ability for camps to customize what customers see is limited. Our most common questions revolve around camper guardians being unable to find information packets on CampInTouch, in part because they blend in with camper paperwork. It seems like CM was designed more for large east coast style camps where the campers stay for several weeks. There are far less useful features for those of us who have one-week sessions.

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