von Compulink Healthcare Solutions3.5 / 5 79 Bewertungen
Wer nutzt diese Software?
Private Augenarztpraxen, einschließlich einzelne Praxen bis hin zu großen Gemeinschaftspraxen mit vielen Standorten.
Durchschnittliche Bewertung79 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 3.4 / 5
- Kundenservice 3.5 / 5
- Funktionen 3.4 / 5
- Preis-Leistungs-Verhältnis 3 / 5
- Startpreis 149,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- Compulink Healthcare Solutions
- Gegründet 1985
Über Eyecare Advantage
Compulink ist seit 34 Jahren ein anerkannter Marktführer in der Optometrie und wird von immer mehr ODs und 18 Hochschulen für Optometrie verwendet, um die Patient*innenversorgung und die Rentabilität der Praxis zu verbessern. Advantage ist für Cloud und Server verfügbar und bietet vollständig integrierte EHR, Praxismanagement, optisches POS-/Inventarmanagement und mehr. Abrechnungsdienste sind ebenfalls verfügbar.
Die hilfreichsten Reviews für Eyecare Advantage
Bewertet am 18.2.2016
Powerful Software and Solutions for Businesses of All Sizes
We reviewed numerous practice management solutions but were unable to settle on any one, as there was always a missing part or feature we needed. As a new business, balancing considerations related to cost and access proved more difficult than anticipated - at least until we found Compulink Psych Advantage! The robust and versatile nature of Compulink Psych Advantage was a complete surprise, providing everything we need in an affordable solution that addresses current concerns while allowing for projected growth. The continual improvements and openness to client feedback is refreshing and appreciated.
The Compulink Team is extremely professional, offering guidance and assistance through every step of the implementation process. Their attention to detail and obvious care to ensure every need is addressed and handled quickly makes them an invaluable asset to Compulink, and our business as well.
Nachteile: In looking at Compulink Psych Advantage, the demo was quite helpful in providing an overview. I was initially disappointed there was not an option to log into a test version of the software to 'try it out' beforehand. If you are a hands on person who needs to try it first before you decide, you may be disappointed to find a working demo version is not yet available. However, the demo was more thorough than anticipated and Psych Advantage was as easy to navigate as it appeared.
Bewertet am 25.8.2015
After 15 years with Compulink - I made the right decision
We have had Compulink now for over 15 years and have enjoyed the flexibility and ease of the software.
The high points are numerous, from the EHR to the optical inventory management, from the patient web registration to the EOB posting, not to mention the response time for call backs to our office. We have been using the EHR component for 8 years and have enjoyed the ability to design our own custom tabs and exam forms. We also integrated all of our diagnostic instruments into compulink which has saved the staff a lot of time. We have the A/R, OCT, retinal camera, topographer, visual field and anterior segment cameras all linked into our EHR so that after a couple clicks of the mouse this information is downloaded into the patients medical record. The viewing software in compulink (to view the diagnostic images) is so comprehensive that we did not need to go to a third party platform such as FORUM or Synergy. Optical inventory goes by very quickly with the use of a handheld scanner. This scanner is also used for checking out products from inventory on retail sales. One of the most outstanding features of compulink is their web-registration. The patients are directed to go to our website to complete their online paperwork ie demographics, family and health information including meds and allergies along with all of their medical and vision plan information. Once the patient arrives in the office all of this data is transferred to the medical record. Talk about saving time! New patients can be taken back to pretesting within 5 minutes of their arrival to the office. One of the major problems that I see on these review sites is the slow response time for the software companies to get back to you concerning an issue. I can honestly say that this has never been a issue with compulink. Although if I had one issue it would be for them to have the call center open on weekends. The opticians have an easy time with the spectacle Rx screen. We limit the choices they have to choose from based upon what we want them to sell and we are able to incorporate packages such as ie Recreational sunglasses that will have highend AR, Polarized and UV treatment all at the click of one button. I have not had any real issues while with compulink, they do update their software every 2-3 months which I feel is an advantage. Overall I would grade them 9.5/10
Bewertet am 15.4.2018
Changing over to Compulink's Advantage, Addiction has been a good decision. We now have the opportunity to provide significant reporting on the population we serve and deeper financial outcomes to be used for Quality Improvement.
Kommentare: Our switch from an electronic health record, specifically developed for primary care to Compulink's Advantage Addiction that provides documentation around behavioral health has been a good decision.There are few options available in this service field that is as flexible as Compulink. I look forward to more in-patient treatment facilities coming on board so that a consoritum of users can work together and provide additional support.
Vorteile: Advantage provides an immediate snapshot of a client for easy lookup and editing. Compulink's Coordinator and Trainer has been readily available to all staff to answer to the issues and any questions that come up, allowing for limited downtime or productivity. I am sure as we gain more experience, our utilization can only improve. I expect that Advantage will provide us with the necessary work process mandated by state statutes and optimal business practices.
Nachteile: I understand Gookomis Endaad may be the first in-patient treatment facility, which has been somewhat challenging to meet our basic needs. However, Compulink perseveres in modifying the product as we gain more experience. There are also some basic modifications that will be shared for consideration to process billing more efficiently. I would also recommend modifications to the training process. A better initial discussion regarding the implementation timelines in layman's terms would alleviate many of the pressures on the customers side, especially when there is limited IT support.
Bewertet am 27.6.2017
We call them Compu-stink
Kommentare: I wish I could go back in time. I was so naive.
Vorteile: I like their instant messaging system. And their ICD9 conversion to ICD10 was done very well.
Nachteile: Customer service is EXTREMELY expensive. And they will sometimes NEVER call you back. I'm still waiting for Sangit to call me from a problem I've had since 2015! We have been using them since 2012, everything was set up wrong and we have had constant problems since. We have regretted going with them but are now stuck with them because we've sunk so much money into it. We even had to hire an IT person who is on call for when something goes wrong. Their support is full of people who don't even know how the software works and will tie up your computer trying to figure things out for hours. We dread running their updates because, while they fix some bugs, they implement a whole slew of new ones. We seriously feel like beta testers. They should be paying us because we are the ones figuring out the problems for them. If you complain too much, they will blacklist you and no one will return your calls. And there's no one you can submit formal complaints to. It just falls on dead ears. This is not the way a good company should be run. Their salespersons will tell you anything you want to get you to sign with them. A lot of the initial things we made a point to ask about when meeting with them were nothing like they promised. And when you bring it up to them, they make excuses and say that it's ridiculous for us to expect it to run like that.
Bewertet am 8.6.2017
Compulink is very user friendly, easy to train staff
Kommentare: it works very well in an optometry office
Vorteile: Mostly that it is easy to use. Most screens are self explanatory and do not require a lot of explanation. Things are easy to find.
Nachteile: Any custom functions can be overridden in upgrades and have less support for the custom forms. As newer practice manager, learning the building of the templates and how to make changes to them can be a bit overwhelming. I have worked on the compulink system for over 11 years and some of the set ups of the system are difficult to navigate.