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Preferred Patron Loyalty
Was ist Preferred Patron Loyalty?
Führe dein eigenes Kundenloyalitätsprogramm mit deiner Marke durch. Du erhältst ein fortschrittliches Prämienprogramm mit Anreizkampagnen und integrierter Multi-Channel-Kommunikation mit Autopilot-Betrieb. Belohne Kunden für Einkäufe und/oder Besuche, erhöhe die Kundenbindung und fördere dein Unternehmenswachstum. Dies ist kein Community-Programm; du besitzt alle deine Daten. Web-, Tablet-, Mobil- und PC-Schnittstellen verfügbar.
Wer verwendet Preferred Patron Loyalty?
Kleine, mittlere und große Unternehmen aus verschiedenen Branchen in den USA, Kanada und England. Perfekt für unabhängige Händler, Handelsketten, Gemeinden und Franchise-Unternehmen. B2C und B2B
Du bist nicht sicher, ob Preferred Patron Loyalty das Richtige ist?
Mit einer beliebten Alternative vergleichen
Preferred Patron Loyalty
Weitere gute Alternativen zu Preferred Patron Loyalty
Bewertungen über Preferred Patron Loyalty
Thank You, Preferred Patron!
Kommentare: Last year I began the search for a Loyalty Program (LP) for our Non-Profit Resale Boutique. We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization. Originally I thought I had better speak to several LP because I wanted to ensure the correct fit. Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company. When it came to the four other LP demos I participated in there were lots of LP that talk a good game, but Preferred Paton was the only company that was able to give me what I wanted. From their customer service to their tech support Preferred Patron has exceeded my expectations. Our customers have really enjoyed their membership in Preferred Patron. In a short amount of time our membership in Preferred Patron has surpassed a thousand members. Members are excited about their points and redeeming to the extent that current members recruit new members in the store. I can in good conscience report that Preferred Patron has given our customers a fun interactive way to save money with us
Vorteile:
Being a faith based non-profit I wanted to confirm to our board members, donors, volunteers and supporters that we were associated with a respectable company.
Nachteile:
The tablet interaction with software isn't working like I had anticipated.
Preferred Patron is my BIGGEST Marketing Tool
Kommentare:
The program itself is great, but the customer service sets this company apart from the others. I cannot say enough how thankful I am to have chosen to work with Preferred Patron and I KNOW that decision is largely based on my overall experience with [sensitive content hidden]
and [sensitive content hidden].
Vorteile:
This program is an invaluable tool for my business. Not only am I able to market to my customers, I am able to track their in-store activities and purchases to then market the appropriate services or products for each individual. With over 10,000 members in my customer loyalty program, we have had an overwhelming positive response to the program itself. It excites customers to earn points towards discounts or prizes, and we are able to then continue to build a relationship with the customer. It allows for more interaction with staff and more possibility of a positive customer experience.
Nachteile:
Any issues I come across, are quickly and properly addressed by [sensitive content hidden] or [sensitive content hidden] . Their response time is amazing, even on weekends or holidays. With such a customizable program, I sometimes forget how to do something. Whenever I have had a question, Matt has responded with easy to understand, step by step instructions. He also follows up to be sure I was able to accomplish what I was having trouble doing.
We switched away from them
Kommentare: grumpy and condescending
Vorteile:
nothing really at all. At first they were helpful, but then...
Nachteile:
difficulty of creating newsletters, they were not flexible inworking with our needs.
Awesome Loyalty rewards software
Vorteile:
We have had the pleasure of working with Preferred Patron for 6+ years. [sensitive content hidden] has been our contact support person from day one. [sensitive content hidden]was always very helpful and patient. [sensitive content hidden] was generous with his time and would offer us better ways to find solutions that we were seeking. Preferred Patron has provided us with top-notch service! Our requests were always answered immediately and resolution close behind from either [sensitive content hidden] or his team. The Preferred Patron Platform is very user friendly, and its capabilities are extensive, from simple emails and texts to raffles and coupons. Of all the vendors we’ve worked with, they are our “Preferred”.
Nachteile:
Do not have any negative things to say about the software or support.
In Betracht gezogene Alternativen:
Top value for great service: A gem
Kommentare: Great. Has been the implementation of this program much easier and cheaper than doing it ourselves.
Vorteile:
Initially I was drawn to the value and the fact that they gave us the API. Their software wasn't invasive and was easy to implement. However we have used the customer support system a great deal since purchase to help us with any kinks or understanding. The support staff was always immediate to respond and extremely helpful. At no extra cost the fact they offer such gr at lifetime care at such a great cost is a blessing in todays marketplace.
Nachteile:
The help pages could do with some help for the operating side. It would help me clean us things quicker without having to bother the support.
