Wer nutzt diese Software?

Facilities concerned with controlling access to their properties for all personnel including residents to communities, employees to companies, contractors, and visitors.

Durchschnittliche Bewertung

3 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • CapSure
  • http://www.capsure.com/
  • Gegründet 2001

Über GateSure

A Web-based visitor management software program for commercial facilities and guarded, gated communities. Print auto passes, visitor badges, scan driver's licenses, active directory integration, watch list, visitor arrival notification, and much more.
Allows visitor scheduling via the web by employees, department representatives, delegates, and residents in communities.

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GateSure Funktionen

  • Abzeichen-Management
  • Alarmfunktion / Benachrichtigungen
  • Ausweis-Scan
  • Besucher-Nachverfolgung
  • Dokumentenmanagement
  • Merkliste
  • Registrierungs-Management
  • Self-Check-in
  • Vorabregistrierung

Die hilfreichsten Reviews für GateSure

For users, the application is complicated compared to Gateaccess.net. Very many user complaints.

Bewertet am 11.7.2017
Carol E.
Board Committee chair
Personalwesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Better control of our security systems

Vorteile: It is an all in one web based solution for security in our HOA that allows us to control vehicle entry, swipe card entry to fitness center and tennis courts. Data is accessible by HOA admin from home or office. No need to interface with the gate via modem to make database changes. Sophisticated tool with lots of options!

Nachteile: Users have trouble setting up profiles and maintaining guest lists. We have to go through vendor to get answers from software developers about how the fields work. Unsophisticated users are homeowners who get confused by settings and choices they must make when setting up guest lists. They leave info blank that should be required -- important things like emails for password recovery and telephone numbers to be called when visitors arrive who are not on their guest lists. I don't know what the gate guards see on their screens, but they make errors because they can search different ways for a resident name and sometimes pick the wrong record. We had a dumb system before and this one is sometimes too smart for our unintuitive users.

Gatesure will blow your mind!

Bewertet am 12.1.2018
Lis H.
Immigration Paralegal
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: It's easiness to work with and the program speed. It doesn't slow down, therefore, you don't slow down.

Very User Unfriendly System, no support from Vendor

Bewertet am 4.1.2016
Greg D.
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I on numerous occasions called CapSure to get assistance. They refused to return my calls. I recommended that they come to a board meeting to answer residents questions, they did not. We still have issues with the system where vendors were allowed in one week but not the next because they were not on our list. Submitted a list for New Year's Eve and still got calls from the gate that they were not on the list. When ever there is an issue, they will blame the residents.

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