Wer nutzt diese Software?

Zu den Branchen, die StreetSmart nutzen, zählen Getränkehandel, Lieferservices, häusliche Gesundheitsfürsorge, Finanzen und Versicherung, HLK, Landschaftsbau, Gebäudetechnik, Sicherheit und Regierung.

Durchschnittliche Bewertung

109 Bewertungen
  • Gesamt 4.2 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4.1 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktinformationen

  • Startpreis 9,95 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • StreetSmart
  • https://www.streetsmartmobile.com/
  • Gegründet 1999

Über StreetSmart

StreetSmart bietet für Unternehmen mit 50 bis 5.000 mobilen Angestellten schlüsselfertige Lösungen für das mobile Personalmanagement. Zu den Pauschalpreisen gehören unbegrenzte administrative Nutzer*innen und eine vielseitige App für Auftragsverwaltung, mobile Formulare, Arbeitszeittabellen, Reisekostenerstattungen, GPS-Dienste und Kundenengagementsfunktionen. 10.000 Unternehmen vertrauen im Außendienst täglich auf diese Lösung, um die Produktivität zu steigern, die Betriebskosten zu senken, Servicerisiken zu minimieren und die Kundenzufriedenheit zu verbessern.

StreetSmart Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Elektronische Unterschrift
  • Inventarverwaltung
  • Kontakt-Datenbank
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Online Stempeluhr
  • Routing
  • Terminplanung
  • Versenden
  • Vertragsmanagement
  • Zahlungseinzug im Außendienst

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Die hilfreichsten Reviews für StreetSmart

StreetSmart Review by Jim

Bewertet am 8.1.2019
Jim R.
Purchasing and Logistics Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Streetsmart has allowed us to tailor a software system to the needs of our company. We have dramatically reduced our direct labor costs, which is far and away our number one expenditure. The ability to track and report on anything from job details to vehicle mileage and locations has completely changed our business, and will continue to do so as we grow and evolve as a company.

Vorteile: This software has helped fundamentally change our small business! It has allowed us to be more efficient as a team and effective as a hospitality service provider. I most enjoy the ability to plan and schedule company actions far ahead of time, track in real time, and report on any job function afterward with details that I can customize to best fit our team's needs. The user-friendly interface allows quick manipulation that saves me extremely valuable time.

Nachteile: The only con would be lack of a more 'real time' messaging option for communicating with workers in the field. The current messaging feature is extremely handy, but a faster 'chat' type function (think facebook messenger, or mightytext) would take this software over the moon for my company.

Does what it says it will

Bewertet am 19.3.2018
Adrienne R.
Director of Operations
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: This really is a simple program to use in terms of setting up and customizing jobs and report. It's also a great tool for locating my techs while they are in the field and helping them manage their time while on a job site. It's also a great way to keep my service techs and our service calendar in sync ensuring a high level of customer service. Our customers love the reports and the information we provide.

Nachteile: The 2 most frustrating things with this software are the inability to make a customer inactive, and the lack of a place to make notes like gate codes. Currently, your only options are to delete a customer, which means you lose all of their history as well and for gate codes or special instructions, we have to either type them in at each service call (which is weekly) or note it somewhere in the address line 2 section.

Antwort des Softwareanbieters

von ClickSoftware an 22.3.2018

Adrienne,

Thank you for your feedback on StreetSmart. We are pleased to hear you find the solution helpful in maintaining a high level of customer service. We have also forwarded your comments to our product team for review.

Thank you again for your feedback.

Awesome...with headaches.

Bewertet am 15.1.2019
Kevin B.
Regional Director of Operations
Freizeit, Reisen & Tourismus, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We run a very unique business and the folks at StreetSmart have been able to completely customize our web portal and corresponding App on our tablets. They have been tremendous in capturing data that we can use for market trends and analyse logistics, and our ability to add/delete new forms on the fly has proven extremely valuable when rolling out new initiatives throughout the year. The amount of data we push back and forth daily from the tablets is quite large, so when an error occurs in the data transfer, this can cause major issues. Although the web developers have been able to work out many of the kinks with our Corporate Support folks, errors still tend to occur on a somewhat regular basis. Overall, I believe that the sky is the limit with StreetSmart. It doesn't matter what kind of business you have...they can customize it for you. Just make sure your IT people are on top of their game if you have 100+ tablet users every day.

Vorteile: The software was fully customized to meet the needs of my company. I can generate reports in the web portal that drill down to very specific details throughout day.

Nachteile: The root menus can be a bit cumbersome to navigate, but I think that's part of our own doing. There's not much about the software that I don't like. My major frustrations are with data transfers in the back end of our SQL server and the software's communication with our employees' tablets.

Easy, sometimes irritating, I need to know more about how to use features.

Bewertet am 15.3.2018
Brenda G.
houskeeping service rep.
Gastgewerbe, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Having your schedule right at your figure tips. not worrying about loosing a paper schedule. Having proff of your work you've performed.

Vorteile: I like that I go in in the morning and can load everyone's schedules very fast. I like that I have prof of my walks witch are easy to e-mail to supervisors. I like that it is very easy to move jobs around to different employees.

Nachteile: I don't like how long it takes to log into street smart it can sometimes hold up your day. I wish I know more about the options, "ie: messages, forms, ect" and it would be great if I could figure out how to translate into Spanish for most of my crew.

Antwort des Softwareanbieters

von ClickSoftware an 19.3.2018

Brenda, thank you for your feedback! We are glad to hear StreetSmart helps streamline your work.

Regarding training, we will have your StreetSmart Engagement Manager contact your organization to discuss additional free training options to help you get the most out of your solution.

Regarding the slow start-up loading, we suggest you contact your IT department since this has not been an issue with other users and it may be related to your startup configuration. If the problem persists, please contact our support team at SmartSupport@clicksoftware.com

Full Featured but can be cumbersome

Bewertet am 9.11.2018
Ryan T.
Field Services Rep
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy to use and figure out, even with the "non-ergonomic" style of using some of the features. Implement performance increases and make things not as rigid and it will be a winning system.

Vorteile: - Keeps everything in one place
-easy to access files
-Navigation is simple

Nachteile: -Accessing files for DOWNLOAD is cumbersome and seems to be dependent on how many users are on it in the office
-Selecting date ranges gives too many warnings about what the date range can be (i.e. you change date A it warns you DATE RANGE CANNOT exceed X before you finish changing date B) It is mildly frustrating to very frustrating when you need to review certain dates.
-Saving .pdfs generated form street smart can take a very long time; a 30mb file should not take 3 minutes to download with gigabit internet speeds. This has something to do with base server speed but it is still astounding how lond it takes at times to download such a small file. Perhaps look into improving performance of the cloud application to/from the end user?
- search function is lacking: example is If I want to look up apartment/task X I should be able to type it in simply as whatever keyword I'm looking for and not the specific task number.
-General performance enhancements would be greatly appreciated

Lies weitere Bewertungen