Agilon One Donor CRM

Agilon One Donor CRM

von Agilon

Wer verwendet Agilon One Donor CRM?

Serves mid to large organizations with the need to manage complex donor relationships. Typical customers have anywhere from 30,000 to over a million constituent records in their database.

Was ist Agilon One Donor CRM?

Agilon's web-based donor management CRM solution helps mid to large nonprofits take their fundraising to the next level. A complete Donor Management System with integrated on-line donor portal and e-marketing, Agilon's ONE suite of modules seamlessly share information and manage workflow to improve your fundraising results.

ONE increases your efficiency in managing relationships, contributions, memberships, events, capital campaigns, stewardship and more.

Agilon One Donor CRM – Details

Agilon

http://www.myagilon.com

Gegründet 2005

Agilon One Donor CRM – Preisübersicht

Agilon One Donor CRM ist verfügbar ab 15.000,00 $. Agilon One Donor CRM bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Agilon One Donor CRM findest du unten.

Startpreis

15.000,00 $

Preisinformationen

Varies based on number of users and modules used.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Agilon One Donor CRM Funktionen

CRM-Systeme für Nonprofit-Organisationen
Ausschuss-Management
E-Mail Marketing
Freiwilligen-Management
Fundraising-Management
Kontaktmanagement
Mitgliedschaft-Management
Social-Media-Integration
Spender-Management
Subventions-Management
Veranstaltungsmanagement
Absolventen-Management
Auktions-Management
CRM
Freiwilligen-Management
Kampagnenmanagement
Mitgliedschaft-Management
Mobiles Spenden
Pfand-Management
Spendenmanagement
Spender-Management
Spendersuche
Subventions-Management
Tracking von Beiträgen
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung
Ausschuss-Management
Buchhaltung
Freiwilligen-Management
Fundraising-Management
Gebühren-Management
Mitglieder-Datenbank
Mitgliedschaft-Management
Social-Media-Management
Spender-Management
Veranstaltungsmanagement
Belegmanagement
Kampagnenmanagement
Mobiles Spenden
Online-Spenden
Pfand-Management
Spenden-Tracking
Spendenmanagement
Spender-Management
Veranstaltungsmanagement
Wiederkehrende Spenden
Zahlungsabwicklung

Agilon One Donor CRM – Nutzerbewertungen

Zeigt 5 von 47 Nutzerbewertungen

Gesamt
4.1/5
Benutzerfreundlichkeit
3.7/5
Kundenservice
4.7/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4.2/5
Verifizierter Rezensent
President
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.12.2018

"Agilon One"

Kommentare: As a back-end server administrator, most of my work involves setting up the servers and prepping them for Agilon. Agilon has been excellent customer service wise. If I ever needed to contact support, I honestly never recall leaving a message. If I did, I received a call within minutes. They administer and support the product fully and provide the infrastructure for us to build our database, application and email servers. Very good experience with Agilon.!

Vorteile: There are a lot of features for Higher Education that Agilon One has that make it easy for integration with Alumni and major donors. We also have an interface that links our call centre application to retrieve database information from particular grad years so that we can target our alumni to be contacted.
Easy to use, easy to integrate with Oracle. Vendor was exceptional in providing support, assistance, and migration to newer versions. Many modules such as events and relay which provide an internal way to email alumni without resorting to 3rd party mailing houses.

Nachteile: it is fairly complex for staff to use in terms of if they sparingly use it, they may be slow or resistant to use it or use it properly. End users have a difficult time in adopting ANY system, so they tend to forward their data entry requests or even search / report requests to our data entry / reports team. It should be more self serve, however, in my organization there is a culture of laziness and pass the word to someone else.

  • Quelle des Nutzers 
  • Bewertet am 10.12.2018
Pat M.
Gift Records Manager
Hochschulbildung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2019

"Agilon - is this software for you"

Kommentare: I feel that it's been easy to keep our data clean due to the checks and balances in place for data verification. The gift entry process is set up to easily accommodate batch imports which has made that process much quicker and easier to handle. Any problems that arise, their customer support team is more than happy to help you resolve, which is invaluable.

Vorteile: The absolute best part about Agilon is the customer support. Always prompt and available for consult. Work diligently to provide answers to any question you may have. They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Nachteile: If you don't have a dedicated IT staff, getting information out of this software is difficult at best. In our case, we used standard templates provided by Agilon for our data extraction which, because they weren't customized, gave us way too many fields of data to sift through to get the actual information we wanted. Selection Wizard overall seemed complex and confusing to me as an untrained computer user hoping to pull any type of lists on my own. Also, the process we use for issuing gift receipts requires that we manually keep track of which transactions have already been receipted, which I find cumbersome - if they could add a flag of some sort that would mark the donations already receipted so all we would have to do is pick up any unmarked donations each time we process the receipts that would seem to make much more sense.

  • Quelle des Nutzers 
  • Bewertet am 18.3.2019
Lisa B.
Sr. Financial Analyst
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.7.2019

"Agilon One Review"

Kommentare: Seamless integration with our financial system. This was a once a month manual process with our previous system. And the most important piece is the customer service we receive from the Agilon staff they are always prompt, knowledgeable and easy to work with when you call with questions. Always helpful in suggesting different ways to accomplish your goals.

Vorteile: The flexibility of the system. One was written for colleges and not for other non profits but we are able to adjust the look and feel of the system to meet our needs.

Nachteile: All report writing has to been done on a higher level there is no way for daily users to create on the fly reports.

  • Quelle des Nutzers 
  • Bewertet am 10.7.2019
Kim R.
Director of communications
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 10.7.2019

"Review"

Kommentare: We are successfully sending emails that can be created and/or duplicated quickly and easily. Training others on the system is simple.

Vorteile: I mostly use the software for creating emails. I enjoy the ability to create email templates so we don't have to start from scratch every single time on an email. I occasionally use it to look up donor information.

Nachteile: The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge. I also noticed when accidentally using "cntrl+S" to save, I lose all of my work and the page freezes. Please fix that! The email reports are also very cumbersome to look up when you have to know what date the email was sent to enter a range before you even can see the data.

Antwort des Softwareanbieters

von Agilon an 9.8.2019

The HTML editor area should auto-fit the size of your content when you open the email edit page. You can also expand the area to any size desired by clicking and dragging the lower right corner of the editor area.

With drag-and-drop images, you can right-click and copy an image, then place your cursor where you want the image to be and right-click and paste (or CNTL-V) to place the image there.

The CNTl+S key combination activates the web browser's HTML page save function, which doesn't save your email content. Pressing the Enter key will save your data on any page. We'll research to see if we can catch the CNTL+S key combination to avoid this problem in the future.

For reporting, if you click the Campaign Reports icon on the Campaign Dashboard or the Campaign Details screen, the Report From date will be default to the first day the campaign ran and the end date will default to the current date.

  • Quelle des Nutzers 
  • Bewertet am 10.7.2019
Misty W.
Manager of Research & Records
Hochschulbildung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.7.2019

"Agilon ONE Donor CRM experience for Murray State University Office of Development"

Kommentare: The leadership and support staff at Agilon are an amazing group of people to work with. They are friendly, and always willing to help out when an issue arises or to offer suggestions on ways to be more productive by using the software. The turnaround time for phone calls or emails regarding questions with the software are answered promptly.

Vorteile: I really like the availability to house almost any type of data we wish to track in the system (biographical information, student info, family and business relationship info, wealth info, donor records, gift clubs, volunteer info, etc.) The database is very user-friendly and easy to navigate within the modules.

Nachteile: There are several modules or features in the Agilon software that we don't utilize or subscribe to because they don't interact with other software platforms that other areas of our organization are under contract with at this time. We find it difficult sometimes to get other software to incorporate or "talk with" Agilon unless we have reports written specifically for that communication between systems.

  • Quelle des Nutzers 
  • Bewertet am 10.7.2019