Wer nutzt diese Software?

Repair shops looking to improve their productivity & profitability! Bay-masteR has many features that help you maximize profits and stand out from your competitors!

Durchschnittliche Bewertung

23 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 40,00 $/Monat
  • Preisinformationen Starting at only $40/mo you can choose only the features your shop needs.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Bay-masteR
  • http://www.bay-master.com
  • Gegründet 1993

Über Bay-masteR

Bay-masteR is an intuitive and easy to use shop management system that can be customized to fit your individual shop needs! Whether you just need to write your repair orders, or manage inventory, track orders, and market to existing customers, Bay-masteR provides you with everything you need.

Starting at $40/mo & no contracts, Bay-masteR is the powerful, low cost alternative to other auto repair software. Let Bay-masteR get your shop to the next level & stand out from the rest!!

Bay-masteR Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Arbeitslohntarife
  • CRM
  • Inventarverwaltung
  • Kundendienst-Historie-Nachverfolgung
  • VIN-Suche
  • Wartungsplanung

Die hilfreichsten Reviews für Bay-masteR

Great management software.

Bewertet am 8.8.2019
James B.
owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great customer service & tech support. I like using the software. Would recommend.

Vorteile: I demoed Bay-master along with several other software brands. I Chose Bay-master. Bay-master is one of the easiest & quickest software programs I have used to write & complete a ticket. I like that it keeps parts & labor for each job on ticket in groups separating each group on the ticket. Some programs I have tried places the parts & labor all run together so you don't know what part goes with what labor. Making it confusing. Having separate jobs makes it so that I can make several jobs or estimates on a ticket. Then while on the phone with the customer and trying to sell multiple repairs I can select or deselect each job giving the customer different options and pricing. The software automatically updates pricing as selecting & deselecting work. Making getting approval for work easy. Also the repairs that the customer does not approve are saved as quotes & will load onto the new ticket the next time customer returns. I love the texting feature. It helps a lot. I like the inventory feature also. I use the program to order my parts through NAPA prolink.

Nachteile: I think the time clock feature could be a little better, But it works ok.

Great product

Bewertet am 5.8.2019
Jim O.
Owner
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are producing accurate, easy to understand invoices with very little effort. Customer communication has improved with our ability to send canned text messaging quickly and easily.

Vorteile: How many companies that sell shop management software listen to the end user? Of the few that listen how many entertain the thought of implementing a change based on a comment from the end user? Over the years this company has always been receptive in hearing and reviewing my suggestions, following up with required dialogue and in many cases implementing a change accordingly. We are all in this together and they understand that we, the end user of their product, may see or envision a change that could be an improvement. Their open minded, approachable business model has always impressed me. Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version. The texting feature found on both versions is great way to improve customer communication and efficiency with very little effort. Direct interfaces with our suppliers eliminates unproductive phone orders and price/part number entry mistakes.

Nachteile: The interface with tire suppliers is not as efficient as the interface with parts stores. Is this the fault of the program or the tire supplier? Unknown.

Note inprovement

Bewertet am 16.8.2019
Jane M.
owner / book keeper
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have learned on the fly so I'm sure that there is more in to this program that I am not aware of and could be using to make it work more efficiently. Training needs to be improved.Training need to be improved. The training videos don't seem to be the same as what we use since I just get the basic plan. Make appointment for personal training would be helpful.
Overall it is a great program for the price.

Vorteile: License plate recognition of VIN.
Carfax
I personally use the "Notes" area to keep track of what work was preformed on a certain vehicle: such as date, mileage what work was preformed, fluid amounts and type of oil and filter used. It is easier than using the "History" Would like to see the program do this for me.

Nachteile: There seems to be a lot of field to fill in each time. Like "Repeat Customer" shouldn't do this automatic if it has been checked before. I shouldn't have to fill that in each time.
When typing in the "Customer Request" this should show up in the "notes" area too. Instead I copy and past it there.
Training need to be improved. The training videos don't seem to be the same as what we use since I just get the basic plan. Make appointment for personal training would be helpful.

Software that does everything

Bewertet am 13.8.2019
Sharon E.
Owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: cost and efficiency.

Vorteile: I like the fact that you have an all in one program. Your able to import parts and labor right into the estimate and order your parts from the program itself. There is alot of different aspects of this program that I love.

Nachteile: There were no cons to this program. Everything was what I expected and more

Baymaster techie

Bewertet am 5.8.2019
Miquael G.
Shop owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Ease of use
High level of functionality for the price
High level of customization

Nachteile: Not as integrated as so other programs
Customer service can be spotty if you are in a rush to get your system back up and running
There were issues with system subscriptions but that has been fixed with the switch to Baymaster Online

Lies weitere Bewertungen