Wer nutzt diese Software?

500+ member gym that sells memberships and needs to manage personal training and billing

Durchschnittliche Bewertung

42 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 99,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ShapeNet
  • http://www.shapenetsoftware.com
  • Gegründet 2002

Über ShapeNet

Since 2002, ShapeNet has been providing enterprise SaaS solutions to a variety of health and fitness centers. From small to medium sized service facilities, multi-site locations and chains to complex wellness centers. We deliver a full suite of integrated technology solutions. From billing your members, selling products and services, member self-help solutions, scheduling a class/training session on-line or through a club branded app, maintaining up to date member health profiles, and much more.

ShapeNet Funktionen

  • Abrechnung & Rechnungsstellung
  • Besuchermanagement
  • Inventarverwaltung
  • Marketing-Management
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Online Bookings
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Aufgabenbibliothek
  • Elektronischer Handel
  • Ernährungsprogramm
  • Fitness-Plan
  • Fitnessbeurteilungen
  • Verfolgen der Teilnahme
  • Zahlungsabwicklung
  • Zertifizierungs-Tracking

Die hilfreichsten Reviews für ShapeNet

Great experience using the system and customer support. Some issues with reports and functions.

Bewertet am 9.5.2017
Bob D.
Person of Interest
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

Vorteile: System features, data capture and reporting functions are excellent. System downtime is minimal. The financial data and downloads are a great feature excellent.

Nachteile: Needs better integration of features to allow easier and quicker data input during busy hours.
Too many features require replicating data entry such as; adding subsequent members of the same family requires , setting up rentals and closing multiple stations,closing adding members and closing out classes and members in them requires screen refresh on every attendee,payroll download is confusing. Field names and services do not match between system and system fields, Would like to set our own thank you letter.
Frequently new updates cause problems with current functions. Needs better Beta testing.
Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone.
Payroll summary picks up field that I don't want and have to reconfigure for every employee. Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance.
In the financial data the income categories should show number counts when applied to multiple categories. You can only get number # count data by looking at one category at a time.
When closing stations we should be able to close multiple stations on the matrix versus having to close each one then wait for the screen to update close the next one etc etc ad nausea.
The process of submitting a support ticket could be streamed lined.

Many times we deal with server issues and a slow system.

Bewertet am 9.5.2017
Jason E.
Director
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We like the customizable program. It works well for our business purposes. Has many great features, some we use, some we don't

Nachteile: so many options, can be overwhelming for a new user. Proper training from the begnning of the use of this product would be beneficial.

Antwort des Softwareanbieters

von ShapeNet an 12.5.2017

We appreciate the feedback Jason. we're very pleased that your are benefiting from our customizable software system. it looks like it is working well for your business. we agree with you when you mentioned that a new user can be overwhelmed because of all the great benefits that are available. we have re-structured our training for new and existing clients, which we feel is more effective. we are getting good feedback from our clients with our new approach. we have resolved the core system performance issues and your system should be running much better now.
Larry King
Founder and CEO

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