ShapeNet

Kommentare: Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

Vorteile: System features, data capture and reporting functions are excellent. System downtime is minimal. The financial data and downloads are a great feature excellent.

Nachteile: Needs better integration of features to allow easier and quicker data input during busy hours.
Too many features require replicating data entry such as; adding subsequent members of the same family requires , setting up rentals and closing multiple stations,closing adding members and closing out classes and members in them requires screen refresh on every attendee,payroll download is confusing. Field names and services do not match between system and system fields, Would like to set our own thank you letter.
Frequently new updates cause problems with current functions. Needs better Beta testing.
Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone.
Payroll summary picks up field that I don't want and have to reconfigure for every employee. Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance.
In the financial data the income categories should show number counts when applied to multiple categories. You can only get number # count data by looking at one category at a time.
When closing stations we should be able to close multiple stations on the matrix versus having to close each one then wait for the screen to update close the next one etc etc ad nausea.
The process of submitting a support ticket could be streamed lined.

Vorteile: We like the customizable program. It works well for our business purposes. Has many great features, some we use, some we don't

Nachteile: so many options, can be overwhelming for a new user. Proper training from the begnning of the use of this product would be beneficial.