Wer nutzt diese Software?

HIPPA-compliant, web-based case management platform that enables large nonprofits, public agencies and community collaboratives to track social enrollment and impact of their welfare programs.

Durchschnittliche Bewertung

7 Bewertungen
  • Gesamt 2.9/5
  • Benutzerfreundlichkeit 2.4/5
  • Kundenservice 2.9/5
  • Funktionen 3.2/5
  • Preis-Leistungs-Verhältnis 2.5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Social Solutions
  • http://www.socialsolutions.com
  • Gegründet 1999

Über ETO Software

Efforts to Outcomes (ETO) supports your efforts to transform the lives of your constituents, especially when your organization is operating at an enterprise level. ETO ensures that services are delivered as designed, every day. Manage to outcomes more efficiently across your entire team, in all locations, to every client.

ETO Software Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Verfolgung
  • Behandlungsplanung
  • Beurteilungs-Notizen
  • Eignungs-Überprüfung
  • Empfehlungs-Management
  • Falllisten-Management
  • HIPAA konform
  • Kalenderverwaltung
  • Kandidaten-Identifikation
  • Patientenakten
  • Patientenakten-Aufzeichnungen
  • Ausschuss-Management
  • Buchhaltung
  • Freiwilligen-Management
  • Fundraising-Management
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Spender-Management
  • Veranstaltungsmanagement
  • Berichterstattung und Statistik
  • Dokumentenmanagement
  • Fall-Management
  • Kinder-Wohlfahrts-Management
  • Terminplanung
  • Trainingsmanagement
  • Zeitverfolgung
  • Zertifizierung und Lizenzierung

Die hilfreichsten Reviews für ETO Software

Extremely Powerful and Scalable Product and Reporting

Bewertet am 11.1.2018
John B.
Principal
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: Highly configurable. Can be implemented for any human services organization. Lots of configuration options.
Reporting is as good as it gets. The built-in Business Objects Web Intelligence platform is as advanced of a reporting engine as you can get.
Powerful add-on products.

Nachteile: ETO is not for small organizations, nor organizations that lack the capacity to administer and report. It's an advanced tool that needs a competent administrator and report writer.

Will Suit Your Needs Once Learned Properly!

Bewertet am 24.11.2019
Julianna J.
Owner, Therapist
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ETO has streamlined how and where documents are stored. This was the biggest challenge we faced as a company. With many documents such as releases, and informed consents, having these types of documents in one concise area was incredibly valuable.

Vorteile: ETO had everything that our business needed to succeed. All sorts of documents can be made available here. This includes time sheets, tax information, beneficiary documents, company info, and access to company benefits both internal and external.

Nachteile: ETO software was very easy to use, although it was oftentimes tricky to navigate. Finding certain places such as the time sheets or benefit information would be tucked in odd tabs. Thankfully it was easy to save frequently used options to a "Favorites" tab.

I was a database administrator for a non-profit which used this compan

Bewertet am 9.2.2018
Verifizierter Rezensent
Owner / Instructor
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Through their in-house training, I was able to learn a whole new skill-set involving business objects reporting. The agency I worked for was able to implement fully automatic dashboard reporting across the board.

Vorteile: The customization of this software made it able to meet diverse needs. We were able to set up effective workflows to meet our agency's diverse needs from case notes and client progress management, homeless management information system requirements, academic/classroom areas, student behavior and progress management, and even medical services and health progress tracking. The company also provides their own tech support for admins and users, making it a one-stop shop for database needs. The best feature by far is the built-in reporting platform of Web Intelligence's Business objects.

Nachteile: Customization can lead to strain on the agency database admin staff; it's a high-capacity product, and if the customer does not have the staffing and administration to manage it, things won't be successful.

Poor support and very slow development. Not even browser neutral.

Bewertet am 10.7.2018
Verifizierter Rezensent
Director of Information Technology
Einzel- & Familiendienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Reporting is powerful. Home pages are customizable. User setup is granular and fairly straightforward.

Nachteile: Addons are being developed, but the core functionality hasn't been updated in a long time. The interface is extremely clunky, and Internet Explorer is required - it's not browser neutral. Leadership has turned over a couple of times and they seem to have a lack of focus. 6 years ago they were the best software out there. Now, competitors have passed them up in features and functionality.

DO NOT USE. Very slow, deletes work, glitches daily.

Bewertet am 11.8.2016
Amy F.
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use ETO for a non-profit home visitation program and it is horrible. I cannot stand it and no one will do anything about it. Hopefully we will be switching software too because it is the bain of my existence and is one of the main reasons I am looking for a new job. ETO freezes, is slower than Moses, deletes your documentation without you knowing so you have to re-enter it, and I honestly have nothing good to say about it. I am not sure if it is the way our program is using it or if it is just the program itself but after seeing other reviews I am blaming the software.

Vorteile: I see no pros to using ETO. There are better more efficient software programs out there to use.

Nachteile: Slow
Deletes documentation
Freezes
Glitches

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