Was ist Infor Point of Sale (POS)?
Vivonet bietet cloudbasierte Lösungen für das Gastgewerbe. Mit einer umfassenden Palette an Verbraucher-, Betriebs- und Unternehmenslösungen ist Vivonet führend dabei, Gastronomiebetrieben zu ermöglichen, ihre Daten zu verstehen und sie für bessere Geschäftsentscheidungen zu nutzen.
Mit Erfahrung in einer Vielzahl von Branchen – darunter Restaurants, Hotels, Stadien, Universitäten und Krankenhäuser – kann Vivonet dir helfen, deinen Umsatz und die Rentabilität zu steigern.
Wer verwendet Infor Point of Sale (POS)?
Vivonet konzentriert sich allein auf die Gastronomie und bietet Omni-Channel-POS für Schnell- und Full-Service-Restaurants, Ketten und Franchise-Unternehmen und auch für Managed-Food-Service-Organisationen.
Wo kann Infor Point of Sale (POS) bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop)
Infor Point of Sale (POS) – Videos und Bilder
Kosten ähnlicher Produkte wie Infor Point of Sale (POS) vergleichen
Infor Point of Sale (POS)
Infor Point of Sale (POS) Funktionen
- Barcode / Tickets scannen
- Berichterstattung / Analyse
- Elektronische Unterschrift
- Getrennte Kontrollen
- Kontrollen aufteilen
- Mehrere Standorte
- Mobiler Zugriff
- Verkaufspunkt POS
Alternativen für Infor Point of Sale (POS)
Bewertungen über Infor Point of Sale (POS)
Outstanding and Quick Response Time
Kommentare: For about 6 weeks I was experiencing difficulties with a product supported by Vivonet. They had emailed me to follow-up and offer assistance. The next day as I was experiencing difficulty, i quickly emailed a reply for help and within a minute my phone was ringing and support was on the other end. That was fantastic and actually made my day.
I think its the ease to use and the forever updating and improving of your product.
I haven't watched a tutorial in quite some time because I found them monotoned. I will however try again when I have some time.
I expected better
Kommentare: during a recent attempt to switch cc processors I had an interesting experience. I needed the processor switched over so we could reopen. first the day before we reopened I had to call vivonet to check on the progress of the order and had to talk the tech into looking for it and finally found that the new processor had indeed sent over a order but no one had addressed it, So finally some one was going to work on it. the next morning I called again because we were going to reopen in a few hours. Well come to find out there was a problem with the information sent over. No one had called me to let me know there was a problem. I was clear about our schedule to reopen. I was unable to contact the new processor at that late hour I had them reinstall the old processor due to the lateness of the hour. If the tech had contacted me when the problem started I would have been able to got the issue straightened out. I was livid about the lack of contact or concern with letting me know. and for all this I paid you some amount. not only that every month I receive an invoice for 85 dollars but i was charged 90 some amount. over all I am very unhappy and have nothing good to say about or to the staff of vivonet.
i am able to process payments
the staff behind the service
New changes cause 2 hour wait time if you need any support.
Kommentare: It went from one of the best companies to the worst in just over a year. Costing us huge by not fixing a problem and they never follow up we have to call and hold for 1.2 to 2 hours every day only to have to start all over with a new person and follow up the next day. There are no managers, no people in charge to help navigate this and we are slowly being buried by this. We are also really upsetting customers and losing sales since we can not redeem or load any gift cards because of settings that the card company needs them to deal with. Worst experience ever in 10 years of retail.
I liked that they charged us a lot of money for the hardware and now that we own it they will not service it. Our touch screen has lost sensitivity on the cash out button so the team has to find the tiny sensitive spot that is left to complete a sale. They say they will not service it and we have to buy a new one.
When you need any customer support it is a 1.5 to 2-hour wait. NEVER have I heard of something like this. We have been a loyal customer with a coffee chain and until 2018 this was not an issue. We have also asked them to incorporate the Ontario tax break. Its been over two weeks and we have logged 18 hours and 42 minutes of wait time to follow up with progress. To date nothing has been fixed so we have to pay the tax out of our price. I'm appalled. We also need them to talk to our gift card company at one of our locations to get cards back on line. Its been 11 days and 9 hours of us holding and they still have not helped get our gift cards integrated. Look into other competitors
Vivonet /Halo Experience
Kommentare: Stable platform but not user friendly for non savvy users. Cashier experience is ok but BOH Item Harmony with Managers has proven to be difficult to understand managing menu items and programming buttons for new users.
Recipe # Matching and searching, Scanning SKU's
Exporting, No Real Time programming, waiting over midnight to validate.
Review of VIVONET
Kommentare: Installation was great the team helped with introduction training and support. On occasion the numbers get jumbled and out of order. I would like for the items in the system to be easier to program at the unit level. Giving the manager ability to make changes day of in the system and reflect day of in the system. Overall satisfied with the equipment and service.
Not being able to make changes in the system that reflect in the system such as entering a new item takes 24 hours to be seen on system.