Wer nutzt diese Software?

The Magazine Manager is a CRM solution designed specifically for companies in publishing to integrates sales, production, & billing data within one unified software platform.

Durchschnittliche Bewertung

74 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.1 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 4.2 / 5

Produktinformationen

  • Startpreis 199,00 $/Monat
  • Preisinformationen Per user is $49 additional each month.
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Mirabel Technologies
  • http://www.magazinemanager.com
  • Gegründet 2002

Über The Magazine Manager

The Magazine Manager is the global leader in magazine publishing solutions, serving over 15,000 publications worldwide. It was first web-based CRM specifically built for publishers. In one unified platform, the Magazine Manager empowers publishers with features that include sales CRM, a centralized ad order entry system, production, billing, digital pagination, and a powerful reporting suite for managers to monitor profitability and performance.

The Magazine Manager Funktionen

  • Bücher
  • Content-Management
  • Kampagnenmanagement
  • Kataloge
  • Layout und Design
  • Newsletter
  • Werbemanagement
  • Zeitschriften
  • Zeitungen
  • Zirkulationsmanagement

Die hilfreichsten Reviews für The Magazine Manager

Great tool for those who are willing to learn to use it.

Bewertet am 7.11.2018
Barry F.
Office Manager & Sales, Admin Team MM
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a publishing company, it is assumed that you have 2 basic kinds of products: Print & Digital. We have a 3rd - Shows. We just put it under print, but its short sighted that there are only those 2 basic types of products. Also - We have Co-op dealer ads that we had to come up with our own solution to figure out how to do the insertions & how to bill. This is not a new thing. There should be a simple solution for it built in. Cest la vie. Also, the process of importing our old data was clunky & not explained clearly. It was eventually done right, but sometimes it felt like the data import team & the team that sold us MM weren't on the same page. And finally - it seemed backwards to me that Accounting was the last group to be trained & it was after the sales & production teams had gone live. Nothing should have gone live until everyone was trained. Just my personal observation.

Vorteile: I love that you can easily keep track of all the ways you contact a client & don't have to copy & paste emails into comments. I also love the simplification of the process of getting ads in & processed. I also love that I can access it anywhere.

Nachteile: Because of the way we track some things, we have had to create a lot of custom reports. The reports are a little clunky in the printing process, both our custom reports & the built in reports. Its absurd to me that there's not a button (that I've found) you can click that totals the report at the bottom. The "print with totals" button that is in the built in reports includes totals from EVERYTHING. Including all other publications, instead of just the report I'm interested in. What I've ended up doing is exporting it to excell & summing it up, then printing it myself. That being said, if folks in our organization could get away from their need for printed reports, or took the time to figure out how to run reports themselves, the reporting system is fine.
The other "con" of ths software is just that it is so expansive. If you take the time to learn to use it, its amazing. Some of the folks at our organization have embraced it & it is a wonderful tool for them. Others just don't want to do something different & will never be happy with change. The continual "well in the old system we could do this" gets really old after 6 months.

Learn it and you'll love it

Bewertet am 7.11.2018
Amanda S.
Office Manager
Zeitung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a multi-product publishing company we've experienced a great deal of improvement and efficiency in our day-to-day operations thanks to The Magazine Manager. Although the up-front time and effort to learn and set up the software can feel overwhelming, it's ultimately worth it--which is why we've been such loyal customers for 5+ years. Once everything on the back end of the software is up and running, you'll be glad you chose The Magazine Manager. Gone are the days of handwritten paper tickets and missing customer information. Our sales staff, accounting staff, HR and production all utilize the software on a daily basis and it's become a staple of our company.

Vorteile: Convenient cloud-based program which allows access to all ad sales, contacts and production notes from any computer device with internet access. It's a central hub for sales, accounts receivable, production and even Human Resources, making it a very convenient tool in your publisher's toolbox. They also have an app for smartphones--though the app is somewhat limited in only allowing data to be viewed, not changed. They've stepped up their customer service in the last year and it's been great! They also have a fantastic database of instructional videos on how to use the software - topics are wide ranging and thorough.

Nachteile: The software requires a great deal of training and education to use in order to reap the full benefit. This is not a software for the easily distracted or completely tech illiterate. Nor should you expect to simply "hit the ground running" once you have an account. Plan for lots of training, which they'll do for you. In fact, they generally wont allow you to begin using the software without a minimum # of hours of training -- so be prepared. They do require quite a bit of behind the scenes setup from your admin(s) as well. For example, setting up rate cards, templates and publication schedules is something you or your admin(s) will need to learn how to do and it can be a little overwhelming at first. Lastly, the circulation side of Magazine Manager falls a bit short. It's there if you need it, but it's very clunky and quite limited in scope, at least for now. Perhaps that will be changing in the future.

No Solution on the Market Better than MagMan

Bewertet am 9.11.2018
Mary L.
Owner/Publisher
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ***BE WARY*** MagHub and other competitors say they do things like or better than MagMan. But THEY DO NOT. Lots of promises made with NOTHING delivered. MagMan is the REAL DEAL. Save yourself time and money and get this software. You'll never regret it! We've been with MagMan for over 8 years and this product just get better and better and better every time I log in. It's absolutely UNDER-priced for the value of features and efficiencies!

Vorteile: I love the comprehensive solution that this software offers my operational needs in all my core departments, Sales, Accounting and Production. With all the integrations, my teams do their parts of their jobs in the software and MagMan. This creates transparency which improves my efficiencies all around. This software provides tools that allow me to do what I'd be doing anyway, ANOTHER way, more expensively. Their latest feature released, the ability to email digital tear sheets, just SAVED ME over $9,000 a year by not having to buy stamps, envelopes, paper, toner for my printer and pay a staff member to sit there stuffing envelopes with invoices and tear sheets. Thank you MIRABEL!!! :-)

Nachteile: In the spirit of full transparency, I must say that I'm surprised they haven't built in the ability to automatically apply later fees to open invoices. I still have to apply late fees account by account. But I understand this is a top priority for development in 2019! Yes, I am excited!

Being a Small Business Owner Using The Magazine Manager

Bewertet am 13.6.2019
Felicia T.
President and Editor in Chief
Medienproduktion, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I've found the support team at The Magazine Manager to be helpful. I think the search functions within the program are easy to use. And the variety of tasks The Magazine Manager can be helpful with have been proven to be beneficial as a small business owner to running our publication business.

Vorteile: One of the things that is helpful about The Magazine Manager is the comprehensive ability to keep customer and client records and to invoice people directly through the program. On a daily basis, I utilize the search functions and functionality. Through Magazine Manager, I find it helpful to use functions such as sales reports, the A/R Aging Summary, and other features. I also find it helpful to be able to have multiple members of our team adding information to client records and to keep up to date with communicating with our clients through the database.

Nachteile: It took me some time to get up to speed with how to use the various functions and to become more familiar with the program. So I was definitely on the learning curve. The more I've used the software, the more comfortable I've become. On another note, if we have staff changeovers, the only time we can take someone off the program is before or on the first of the month. The per user fee is not prorated if someone leaves the team mid-month.

Very good product

Bewertet am 30.5.2019
Sunny G.
Advertising Sales and Design
Zeitung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can set my own sales goals based on previous year's figures. I can compare issue-to-issue sales for any product we sell to determine who's missing and who to contact. It's super easy to total any run of product and easy to use Mirabel reports to help generate and check commission reports. Notes and call reminders for all accounts allow me to be more diligent with my customers. We've been on this product since 2014 and I'd never go back to our former method.

Vorteile: Ease of scheduling - I can schedule an account by the week or for a whole year at once; variety of reports that track and compare sales revenue, issue-to-issue sales. I use the export feature to show an account exactly what/when their ran ads, and what their yearly expenditure is. It's easy to check yourself and easy to fix mistakes. Less things drop through the cracks.

Nachteile: There's no way to select multiple orders to reschedule them in one action. Once an order has run it cannot be deleted or moved. Only some of the form fields in various parts of the software are intuitive and self-completing - scrolling slows me down! With multiple users at our location, it's easy to create duplicate accounts that are hard to delete or merge to existing accounts.

Lies weitere Bewertungen