von MacPractice2.5 / 5 11 Bewertungen
Wer nutzt diese Software?
Designed for Chiropractors, it is a Mac OS-based practice management that helps with patient billing, e-claims with ERA, and posts and appointment reminders automation, eligibility verification, e-statements.
Durchschnittliche Bewertung11 Bewertungen
- Gesamt 2.5 / 5
- Benutzerfreundlichkeit 3 / 5
- Kundenservice 3.5 / 5
- Funktionen 2.5 / 5
- Preis-Leistungs-Verhältnis 2 / 5
- Preisinformationen Contact MacPractice DC for pricing details.
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Installiert - Mac
Angaben zum Hersteller
- Gegründet 2004
Über MacPractice DC
MacPractice DC is chiropractic software that creates a new choice of practice management and clinical software for all practitioners, and a Mac OS X migration path for ChiroMac users. It features patient and insurance billing and reports, eclaims with ERA (Electronic Remittance Advice) and automated posting, eligibility verification, estatements, automated appointment reminders, scheduling, Rx, insurance estimation, integrated word processing and many other productivity enhancing features.
Die hilfreichsten Reviews für MacPractice DC
Bewertet am 22.10.2015
get something else.
Vorteile: The customer service is usually polite, but the knowledge of the system varies. some know how to fix a problem , but others are just as lost as I was on some things. I've used this system since 2010, but with ICD-10 update they're not ready for chiropractors!
Nachteile: I am unable to print a reciept for daily procedure without first putting in charts and applying procedures. Account statements are confusing to read and patients don't understand them. Takes too long to chart a SOAP per patient. If you schedule people every 30 minutes or longer, you might be okay, but as a DC that's just not financially feasible! The new ICD-10 update doesn't let you put 12 codes on claim. They say only 4 per procedure, but if you put in 98941 3-4 regions you will need to use more than 4 codes to be reimbursed. Somehow it's possible to enter separately the 12 codes, but it's very time consuming..not user friendly. They have been "working on this feature" for several months and I really don't think they're going to fix it.
Bewertet am 28.1.2017
Along for the long haul
Kommentare: I have been with MacPractice since their original formation. Always professional, and always as helpful as possible, they have been a pleasure to work with. The staff, with very few exceptions, has been stellar in their grasp of the fine details and their quick resolution of issues; Their tolerance of my ignorance is commendable. It takes patience on their part because many of the answers are available online but calling or using the online chat is so easy, I just do that. As an Apple guy, I do not want to know all the details about the software: I want it to do my work for me without getting in my way, intuitively if possible. The MacPractice folks understand that and anticipate most every need.
Vorteile: Features that I can pick and choose from when and if I need them. Each integrated with the others to improve functionality and support that can address my issues as fast as they come up.
Nachteile: Software development is a constantly changing world of capabilities and compatibilities. When the ability to do something (any computer task) is not seamlessly lined up with the simplest and easiest way to get work do in the office efficiently it can sometimes be more trouble than it's worth to learn the 'shortcuts'. Offering choices need to be anchored to the process of deciding which choice to make. "There are many different ways to do that", doesn't help.
Bewertet am 15.5.2017
Completely custom forms.
Decent tech support
Being able to print an entire treatment plan
Nachteile: No visit counter so you have to do this manually. Slow. It runs worse in busy times and shuts itself down routinely. God forbid you and a staff member try to use it at the same time. They blame everything on your computer and your network when it's clearly the software that jams up the whole system. This wasn't a big deal when my patient volume was really low, but if you want to grow, it will frustrate you. The insurance estimating works sometimes for some codes on some insurance companies. Those cool forms you customize to make charting take less than 15 min/pt cost to have them created AND are a big part of the reason it takes so long for EMR to load. You have to pay extra to load the program on multiple computers. I haven't found my requests or recommendations make a difference- 7 years later and still no visit counter. Seriously, who makes a chiropractic software that doesn't count visits??
Bewertet am 5.12.2017
Gets the job done.
Vorteile: I like that the app extends to tablets for easy completion of chart notes in an office or treatment rooms without having to have a full monitor. There are also a wide variety of templates to use depending on the field of medicine, all of which are customizable.
Nachteile: We had some issues with the transfer between patient notes and billing details at the office where this software was used... After a chart note was completed, the billing was submitted by the doctor, then routed to the billing specialist. With some of the errors, the doctors had to go in and correct the error, then re-route the note to the billing specialist. Luckily, our billing specialist was in-house, but it still slowed things down and was inefficient.
Bewertet am 27.6.2016
Switching AWAY from MacPractice was the best money I ever spent
Vorteile: Customer service was pretty good... which is good because you will use them a LOT!
Nachteile: Everything. I used MacPractice for two years before I switched. Every once in awhile I have to go back into it for past notes/patients and every time I do it reminds me how much I hated using this product. Even spending 5 minutes back in there pretty much ruins my entire day. Best advice I can say is (if you're a DC at least) STAY AWAY!!!!!