---
description: Detaillierte Informationen über Convoso zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Convoso Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Predictive Dialer](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer)

# Convoso

Canonical: https://www.capterra.com.de/software/76768/cloud-predictive-dialer

Seite: 1 / 17\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/76768/cloud-predictive-dialer?page=2)

> Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
> 
> Bewertung: **4.5/5** von 387 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Convoso?

Convoso ist eine Lösung für jede Organisationen, die ihren Vertrieb und ihre Marketingproduktivität steigern möchte. Zum Kundenkreis von Convoso gehören Unternehmen aus zahlreichen Branchen wie Bonitätsverbesserung, Lead-Generierung, Hypotheken und mehr.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 387 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Convoso
- **Region**: Woodland Hills, USA
- **Gegründet**: 2006

## Gewerblicher Kontext

- **Startpreis**: 90,00 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Indien, Kanada, Pakistan, Philippinen, Vereinigte Staaten

## Funktionen

- Agenten-Schnittstelle
- Aktivitäts-Dashboard
- Anpassbare Felder
- Anrufaufzeichnung
- Anrufer-ID
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Anrufverfolgung
- Anrufüberwachung
- Automatische Anrufverteilung
- Automatisches Telefonwahlgerät
- Automatisiertes Routing
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Berichterstattung über Anrufe
- CRM
- Call-Center-Management
- Computer Telephony Integration
- Dashboard
- Daten-Import / -Export
- E-Mail-Management
- IVR
- Inbound Callcenter
- Kampagnenmanagement
- Kontaktmanagement
- Kundendatenbank
- Lead-Qualifizierung
- Leadmanagement
- Listen-Management
- Outbound-Callcenter
- Power Dialer
- Prädiktive Wähler
- Third-Party Integrations
- Umleitung der Anrufe
- Verfolgung von Interaktionen
- Vertriebsaktivitätsmanagement
- Voice-Mail
- Warteschlangenmanagement
- Weiterleitung von Anrufen (Call Routing)
- Workflow-Management

## Integrationen (14 insgesamt)

- Balto
- DebtPayPro
- Dynamics 365 Business Central
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Salesforce Sales Cloud
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Connect
- boberdoo

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software)

## Ähnliche Kategorien

- [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software)
- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)
- [Dialer Software](https://www.capterra.com.de/directory/30999/auto-dialer/software)
- [Telemarketing Software](https://www.capterra.com.de/directory/31034/telemarketing/software)
- [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software)

## Alternativen

1. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (872 reviews)
2. [DialedIn CCaaS](https://www.capterra.com.de/software/29589/callcenternow) — 4.8/5 (324 reviews)
3. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1784 reviews)
4. [Readymode](https://www.capterra.com.de/software/136728/Readymode) — 4.6/5 (142 reviews)
5. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4079 reviews)

## Nutzerbewertungen

### "The best CMS for calls." — 5.0/5

> **Idris** | *16. Januar 2025* | Gewerbeimmobilien | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like the automated taxt generator, and the noise filter most importantly.
> 
> **Nachteile**: It delays in script popped up, withthout strong network connectivity.
> 
> My experience with Convoso was very great, I love the software flexibility.

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### "Best of the Best\!" — 5.0/5

> **Malik** | *16. Januar 2025* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Easy navigation, and its user friendly with no glitches
> 
> **Nachteile**: Nothing really this crm is the best I ever used
> 
> My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best  softwares I ever used.

-----

### "Convoso is great and likely a top 3 contender." — 4.0/5

> **Eli** | *20. Januar 2025* | Versicherung | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: The settings are very intuitive. I found that with a little testing or contacting their support department we could achieve whatever outcome we were looking for.
> 
> **Nachteile**: I think although the setting options are great and allow deep customization for your desired function, some of them are not very self explanatory and could use improvement, or more informed customer support team when asking about them.
> 
> Overall, Convoso is reliable and has great functionality. For the purpose of our company Convoso does support our requirements and is constantly changing to try and provide a better customer experience.

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### "Convoso does its job" — 3.0/5

> **Zizhen** | *12. Februar 2026* | Versicherung | Empfehlungsbewertung: 2.0/10
> 
> **Vorteile**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style.
> 
> **Nachteile**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how.

-----

### "Experience as a call center with Convso Dialer" — 5.0/5

> **Juan** | *17. Februar 2026* | Versicherung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Conveso has been a reliable outbound dialer for our team. It offers strong predictive dialing, useful reporting tools, and straightforward campaign management. The system supports high call volume well and helps maximize agent productivity. Overall, a solid platform for telemarketing and outbound sales operations.
> 
> **Nachteile**: The biggest downside is the learning curve and backend complexity. Some features aren’t as intuitive as they could be, and certain changes require support intervention rather than being fully self-serve.
> 
> Overall, Convoso has been a dependable outbound dialer for our team. It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some backend features can be complex, the platform delivers what we need to run efficient sales operations.

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Seite: 1 / 17\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/76768/cloud-predictive-dialer?page=2)

## Links

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