--- description: Detaillierte Informationen über Convoso zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Predictive Dialer](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.com.de/software/76768/cloud-predictive-dialer Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/76768/cloud-predictive-dialer?page=2) > Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch. > > Bewertung: **4.5/5** von 395 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Convoso? Convoso ist eine Lösung für jede Organisationen, die ihren Vertrieb und ihre Marketingproduktivität steigern möchte. Zum Kundenkreis von Convoso gehören Unternehmen aus zahlreichen Branchen wie Bonitätsverbesserung, Lead-Generierung, Hypotheken und mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 395 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Convoso - **Region**: Woodland Hills, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: 90,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Indien, Kanada, Pakistan, Philippinen, Vereinigte Staaten ## Funktionen - Agenten-Schnittstelle - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung und Statistik - Berichterstattung über Anrufe - CRM - Call-Center-Management - Computer Telephony Integration - Dashboard - Daten-Import / -Export - E-Mail-Management - IVR - Inbound Callcenter - Kampagnenmanagement - Kontaktmanagement - Kundendatenbank - Lead-Qualifizierung - Leadmanagement - Listen-Management - Management der Anruflisten - Outbound-Callcenter - Power Dialer - Prädiktive Wähler - Third-Party Integrations - Umleitung der Anrufe - Verfolgung von Interaktionen - Vertriebsaktivitätsmanagement - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Workflow-Management ## Integrationen (14 insgesamt) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software) ## Ähnliche Kategorien - [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software) - [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software) - [Dialer Software](https://www.capterra.com.de/directory/30999/auto-dialer/software) - [Telemarketing Software](https://www.capterra.com.de/directory/31034/telemarketing/software) - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Alternativen 1. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (885 reviews) 2. [DialedIn CCaaS](https://www.capterra.com.de/software/29589/callcenternow) — 4.8/5 (330 reviews) 3. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Readymode](https://www.capterra.com.de/software/136728/Readymode) — 4.6/5 (144 reviews) 5. [Nextiva](https://www.capterra.com.de/software/175788/nextiva) — 4.6/5 (919 reviews) ## Nutzerbewertungen ### "The best CMS for calls." — 5.0/5 > **Idris** | *16. Januar 2025* | Gewerbeimmobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the automated taxt generator, and the noise filter most importantly. > > **Nachteile**: It delays in script popped up, withthout strong network connectivity. > > My experience with Convoso was very great, I love the software flexibility. ----- ### "Convoso is simple to use" — 5.0/5 > **Robin** | *17. Januar 2025* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is easy to use. Really, anyone can figure out how to use it without even any instructions > > **Nachteile**: It would be nice if it was easier to find past clients. > > I've used Convoso with several companies I've worked for. It's always been easy and pretty much anyone can use it. ----- ### "Convoso Experience" — 5.0/5 > **Viviana** | *28. September 2025* | Gastgewerbe | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: What I love most about Convoso is the system is very easy to manage. It's easy to be able to take a call and to transfer to another department without any issues. Also logging in is much easier compared to the other system I use to use. > > **Nachteile**: The least thing I like about Convoso is there is no setup to where you can place a call on hold and call other line on the other line. You would have to finish the first call before making another call. Unfortunately, I cannot do a three way or a conference call with the system. Also, the system has its moments where if it does not get a good wifi connection it will log you off of the system and you have to log back in. > > My experience with Convoso is it is a good program. There are still some small issues that need to be taken care of or adjusted but overall its a very simple system to use for a call center enviornment. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12. Februar 2026* | Versicherung | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Nachteile**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Powerful Dialer with Analytics That Drive Real Results" — 5.0/5 > **Hector** | *18. Juni 2026* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The predictive dialing and call reporting features have been game-changers for our lead generation efforts. The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the number of contacts we make each day. The reporting and analytics dashboard gives us clear, real-time visibility into campaign performance, so we can make quick adjustments to improve contact rates and conversions. Overall, Convoso has helped us run a much more efficient and data-driven outbound operation. > > **Nachteile**: Honestly, there is not much to complain about. Like any robust platform, it takes a little time to fully explore all the features and settings, but once you get familiar with the system, everything runs smoothly. The benefits far outweigh any minor learning curve > > Our overall experience with Convoso has been excellent. Since implementing the platform for our lead generation operations, we have seen a noticeable improvement in agent productivity and contact rates. The predictive dialer keeps our team consistently engaged with prospects, and the robust reporting tools allow us to monitor and fine-tune our campaigns in real time. The platform is reliable, and the features are well-suited for high-volume outbound calling. It has become an essential tool in our workflow, and we would highly recommend it to any team looking to scale their lead generation efforts efficiently. ----- Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/76768/cloud-predictive-dialer?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/76768/cloud-predictive-dialer) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten