TimeSolv Legal Billing

I've used TimeSolv, first as an agency employee and then as an owner, since 2002. It's indispensable

Kommentare: Accurate time-keeping; minimal time spent keeping time; professional, accurate reports that are easy to customize and easy to prepare; superb flexibility in setting up projects and making time entries; credibility with our clients (our invoices are never questioned, which contributes to maintaining excellent client relationships); too many more to list.

Vorteile:

We are a fee-for-service organization, so time-keeping is essential. TimeSolv reduces the time we spend keeping track of client service time. Additionally, it allows us to create accurate work statements and analytical tools, literally in seconds. Our clients appreciate the reports as much as we do. And in rare instances of client non-payment, we have been praised by attorneys and judges for our superb record-keeping. Our marketing agency depends on TimeSolv.

Nachteile:

Because the application has such deep functionality, there is a learning curve for administrators and new users. Each new user needs to receive training and will likely have many questions. But TimeSolv has excellent telephone training, tutorials, and customer support. Any function-rich software application is going to require training, so we don't see this as a downside.

8-21-2023 Review

Kommentare: Absolutely wonderful. Recommend this billing software to many. Have actually had a firm that I used to work for switch to this because I told them I liked it so much.

Vorteile:

User friendly and the help features. Also, the companies customer service is beyond amazing. I know if I have any issues all i have to do is send an email and I will get a response almost immediately to set up a zoom call to make sure my questions or concerns are fully answered.

Nachteile:

The having to allocate payments. I always forget to do that.

MyCase to TimeSolv

Kommentare: The law firm I work for just made the switch from MyCase to TimeSolv. So far, however, I've been unimpressed. Before I continue listing the pros and cons, I have to mention our initial experience with porting data over from our prior software, MyCase. The TimeSolv sales rep we corresponded with initially represented that they would port all of our case data over from MyCase to TimeSolv, but, after we signed on, we were informed that they could only migrate "active" cases. Skip ahead a few weeks and now they tell us that they can only migrate data that we provide to them in CSV format, which means we have to either generate those reports ourselves or manually re-input everything. This is coupled with the fact that what cases they did migrate didn't include contact information for case parties and some were improperly indexed.

Vorteile:

-TimeSync. TimeSolv's desktop timing app lets you keep several timers open at the same time. MyCase only allows three at any given time. -Quickbooks integration. -Detailed billing reports. Appears more robust than MyCase. -Dedicated "Help" button which provides tutorials for TimeSolv.

Nachteile:

- Unintuitive. The UI is very clunky compared to any other legal software I've used. Just to setup an invoice and to process a payment requires navigating three different tabs. Compare this to MyCase where you can access almost aspect of the software from your dashboard. - Technical limitations/glitches. On multiple occasions, I've had to log out and back in to TimeSolv in order to see new cases or time entries added by other users. For whatever reason, said entries wouldn't sync until I manually logged off. - Important features not accessible on all account levels. Most of the helpful reports that you can generate with TimeSolv are not accessible unless you have an admin level account.

Superior to TimeSlips

Vorteile:

I was a loyal TimeSlips user for 20 years, and before that I used TABS. Four years ago, I needed a cloud based billing application with features not offered by TimeSlips. I also wanted an application that had a friendly user interface, could generate reports that I was accustomed to using, would not charge me annual maintenance fees, and could import my historical TimeSlips data. TimeSolv was the answer! I love it.

Nachteile:

The reports are not exactly the same as the ones I had been used to over 20 years with TimeSlips, but close enough. The TimeSolv reports look better.

Quite impressed; simple to use timekeeping, billing, and invoicing platform.

Kommentare: Very satisfied and impressed overall. It is very easy to send out invoices in formats that are customized for each client. Customization options are far more powerful than in other products I considered. We did not want (or want to pay for) a full-scope practice management product that incidentally offered timekeeping and invoicing functions. As a dedicated timekeeping, invoicing, and payments platform, TimeSolv is far more robust. The impetus for our firm's switching from Timeslips to TimeSolv was that our paralegal who acted as our billing clerk left. TimeSolv has been so easy to use that we decided not to replace him.

Vorteile:

Ability to format, edit, and customize bills is much stronger than in the alternatives I looked at. Timekeeping is easy and intuitive to use -- I rolled it out to some real technophobes, and they started using it immediately without complaints. The billing and payment features are far more robust than what I have seen in the billing modules of full-scope practice management systems. Live customer support is fantastic, enthusiastic, and free.

Nachteile:

Conversion from Timeslips wasn't painful, but it required more manual cleanup than I would have liked. Would have been much cleaner to set up clients and matters in TimeSolv rather than trying to import. When something looks wrong on an invoice, it takes some effort to figure out whether it is the global, client, or matter-specific settings that need to be corrected. There are very powerful customization features, but they are frequently hidden in a myriad of settings menus. Setting up the initial synchronization with QuickBooks was clunky. I could not have figured it out on my own, though it was easy to get to get live help. The fact you have to use a separate program for synchronization is an irritant.