Avionté

We chose Avionte as our ATS supplier

Kommentare: Avionte has given us the opportunity to reduce the operations workload for our staffing coordinators.
We are now streamlined and almost completely paperless.

Vorteile:

The system is very user friendly as we have several integrations making the day to day workload much easier for the staffing coordinators. Some of these integrations include the criminal background check and E-Verify. The E-documents also save the coordinators from completing unnecessary paperwork which is done all electronic.

Nachteile:

How jobs are posted from the job orders out to job boards.

We have been able to do amazing things with this new software

Kommentare: We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.

Vorteile:

Very user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.

Nachteile:

There isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.

Do yourself a favor, Stay far away from this software!

Kommentare: Horrendous

Vorteile:

The name alone is cool, other than that, terrible software

Nachteile:

Too slow, wonky, half of the functions do not work like advertised, the customer support doesn't listen to your needs - they only push back as if you don't have a problem to solve, way too much clicking to actually call a candidate, it's atrocious, honestly ive only had avionte for 2 months and it's the worst business decision I've ever made. I'm embarrassed to have had made the change. They will charge you for everything extra in addition to your monthly fees, they absolutely make no attempt to make any upgrades or changes, I really wish I would have read this review board before purchasing. It's brought down productivity of my team by 25% I want to pull my hair out!

Avionte

Vorteile:

We are able to access the software anywhere there is an internet connection. In addition, the software features a full billing, payroll and tax functionality in addition to their front office. Finally, the payroll tax software is excellent. This is very important since we operate in a state with city and school district taxes.

Nachteile:

The current version does not work well on cell phones and tablets. A new version coming out in July will resolve this issue.

Good recruiting software

Vorteile:

It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.

Nachteile:

Honestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.

Unresponsive sales team

Kommentare: Was a pretty good software but customer service/ sales failed me

Vorteile:

I used this software for 4 years and even helped them by suggesting improvements that they did in fact use. I spent the time because I needed the product to be better. It did end up being a better product and was fairly good to work within based on our company workflow.

Nachteile:

When I wanted to start a new account with a new agency they were very unresponsive, likely because I was small and had the need for just one seat to start with. It was bad customer service to not respond to my needs. Now I have grown and need multiple seats so I am going with a service that wants my business.

Okay software for the basics plus back office

Kommentare: Great, great customer service but not a very robust product.

Vorteile:

Has a back office integrated. Very easy to learn and use right away. Literally a few minutes and someone can start using. Customer service is awesome.

Nachteile:

Reporting is not very robust. A lot of manual manipulation with Excel required after running most. Naming conventions can be very confusing. If you ask for a feature, they will add it but charge you for the development time.

Overall a great product!

Vorteile:

I really like how everything is set up on the front end and how easy it is to access information. I love the amount of reports and their accessibility.

Nachteile:

I would say the one thing I have an issue with is not being able to see employee/candidates or customers that are coded under a different "branch" unless I have that specific branch chosen under branch settings. The main time I have an issue with this is when I am working on an order, let's say if an applicant from branch "A" applies to a job within my branch, "B" then I would not know unless I have branch "A" chosen in settings. I try to stay within my branch because our company as a whole has 1000's of applicants and a large amount of work orders so if I have all branches available in my settings it bogs down my screen and slows me down on getting the information I need solely for my branch.

Avionte is a powerful employee CRM

Vorteile:

I like using Avionte because the layout is easy to navigate. It's also powerful when I need a 360 degree view of an employee record.

Nachteile:

Avionte's basic reporting has been tricky for some of my employees to use.

Avionte - Power to the people

Kommentare: The customer support is awesome. They are super helpful. Its not fully web based yet. Once it is, it will be the best product out here.

Vorteile:

The integrations is awesome. They add it all to our website and temps can create an account do the whole application process from our website.

Nachteile:

It doesn't work with Mac. Which is more or less our company's problem. We have to use a remote desktop app and that is full of bugs and issues. Once avionte is fully web based. It will be so much better.

Great Recruitment & HR Management tool for any type of recruitment firm

Vorteile:

It integrates to all the Job boards out there and it is simple to use

Nachteile:

It is pricy, and the cost-per-user might be elevated when you purchase a small set of users

Regret ever signing up

Kommentare: My experience started out awesome. I was so excited to work with them and was promised efficiency, seamlessness, and ease of use. Once I had signed my contract and started the implementation phase everything changed. I still thought it would be helpful and something that my company would benefit from even though there were some obvious quirks. Once I went live and it became my day-to-day I have been constantly running into problems. My account manager is worthless, support doesn't really help with anything. I can't use any of my integrations because I am in the cannabis industry. And as of this week, the system boots me out every time I try to print, which support says "there's nothing we can do for you." All I want is out!

Vorteile:

There's less and less I like as days go by. I like that I am able to integrate the Job Board and Customer Portal to my website. But for what it costs, is totally not worth it.

Nachteile:

-It is slow and outdated. It exports Excel files in the 1997-2003 version! -It is expensive -It was like a bait and switch. Nothing that was promised or in the demo I got was like the actual program - Customer service started out great but now that I am locked in, is terrible. -It is a DIY program. I have to do everything myself. I am a staffing company, not a program developer. If I didn't pay so much this might not be that big of a deal, but for the cost, I shouldn't have to do so much myself. -It is constantly freezing or booting me out -It is not very intuitive or user friendly. Almost impossible to train new employees on. -Workflow is tedious for no good reason. -So inefficient I have had to purchase and start using additional products to get the same work done as before. - One of the worst business decisions I've made to date

Avionte a software to handle front and back office.

Kommentare: I've been using Avionte from Core, Aero, and Bold. They all seem to do a good job.

Vorteile:

I like the fact that you can customize the job positions and certifications by adding them manually.

Nachteile:

With the new Avionte Bold it was difficult to get the team to create job orders. Now that they know it the process isn't too bad.

We've been a customer of Avionte for over 3 years now and we are very happy with the software.

Kommentare: we were able to meet the ACA challenge head on and be fully in compliance.

Vorteile:

I like that it is continually evolving and growing to meet the rapidly changing needs of our industry. WIth the volume of unprecedented regulations and changing legislation, Avionte has been able to meet and evolve with the changes.

Nachteile:

Speed of support has been an issue of late but they are striving to update their processes to bring back the rapid support we first received when we came on board with them. Service is still very good but it can be improved.

A Work In Progress

Kommentare: Avionte has improved how candidates are managed and has streamlined several processes for our company which has allowed us to move our data into the digital age.

Vorteile:

I like that Avionte is innovative and continues to improve. I also appreciate that the company is willing to take advice from their clients and implement changes that are beneficial to the specific needs of each client.

Nachteile:

I don't like that the software has not changed consistently, the changes are somewhat abrupt. For example, we trained and became proficient with the core application and then through Client Connect there was a big push for everyone to begin using Aero, which was abandoned and was only a DH platform for temp agencies. Now, we will be transitioning to a new platform with very few details heading into the new platform.

Horrible technical support and customer service

Kommentare: I spend a lot of time submitting support tickets that never seem to get resolved.

Vorteile:

The ability for applicants to apply online

Nachteile:

The fact that they can not seem to fix the online application to work properly which is what I liked the most. Several support tickets currently open and some of them are 2 years old and the issues s have still not been resolved. Ridiculous!!!

Not an all-in-one solution

Kommentare: Overall, software programs are generally only as good as the work flow processes that are put in place around them, and our organization is not good at establishing consistent processes.

Vorteile:

When self-hosting, there is a lot of customization you can do, allowing quick access to data. Also, works great as an applicant tracker.

Nachteile:

Because the software is built around recruiting and billing, there are numerous features very well suited in the areas. However, their are other functions within a staffing company that the software is not built to handle. For example, when being sold the software, one of the selling features was I9 compliance and management. Unfortunately, this has never been a reality. Now, if we want to get I9 compliance capabilities, we have to contract (at an additional cost) with an Avionte partner. Not what we were led to believe during the sales pitch.

Decent but out of date

Kommentare: Easy to learn. No issues with most aspects. Just overall very dated. We will see what Avionte Bold has to offer.

Vorteile:

It has a simple interface that ever your most technologically ill-equipped employee can work through.

Nachteile:

My company uses Avionte Classic and it is a very dated platform. They are coming out with Avionte Bold so we will see how that works, but Bold is a long time coming. The current interface is a 2007-2010 structure that takes me back to playing Duck Hunter in my parents basement as a pre-teen in 2001.

A lot of additional work

Kommentare: Our company switched over to Avionte after a period of time utilizing a different, labor-intensive ATS. After a few months utilizing the system, this is what our team has decided regarding the product. Pros:
Better than paper
Fairly easy email integration into the ATS
Payroll within the program could not be easier
Generating reports is a very straight-forward process Cons:
In order to attach messages to work orders, employees, or clients, 90% of the time, one must do so separately. For example: If you have an employee out on assignment with a particular company under a particular work order and you wish to log a message, you must do so by individually selecting to attach it to the employee, then the assignment number, then the client company.
Ending assignments must be done in both the employee screen and the assignment number screen. Ending an assignment in one screen will not automatically change the files throughout the program.
Assigning employees to a work order is extremely labor intensive. One must go through several steps that, in other programs, would automatically populate (ie: changing a prospective candidate's status from "Active" to "W2" does not happen when the employee is assigned. One must change their status manually).
Utilizing Avionte's online portal to get employees to update information including I9 and W4 documentation only works 50% of the time.
Issues brought forth to the Customer Service team at Avionte are addressed with, "Alright. We're going to look into this and will get back to you within the next few hours." The only time we have ever received follow-up was a call the next day to inform us that they happened to notice our ticket was still open and that they would let us know when the problem was fixed.
The search feature leaves MUCH to be desired. It is not intuitive and is very difficult to use. This is a slow, clunky system that requires a lot of patience and a lot of re-tracing of one's steps. Updates and changes to the system are very slow to take effect. I could not recommend this software to anyone.

Avionte Review

Vorteile:

They are updating regularly and keep us informed as to new features.

Nachteile:

Software seems to run very slow most of the time. I notice it most when logging in or trying to upload a document. Do not like that you can only have one screen open at a time.

Highly Recommended

Vorteile:

We use Avionte for both front and back office purposes. It is very user friendly and holds all the information that we need to do our daily business. Also, the reporting that Avionte is able to complete is awesome, I use reports daily to track our recruiters and the employees.

Nachteile:

Some of the function capabilities that we would like to see is a back button and switching from screen to screen. Also, sometimes the ticket system takes a long time.

Avionte Software

Kommentare: I use it constantly in my duties as a recruiter to track entire onboarding history and payments.

Vorteile:

Good range of options to track candidate and employee history. Also stores all client information including invoices and payments. Very easy to navigate software and offers a wide range of functions.

Nachteile:

More options to use email templates. Have found this difficult to use and find myself not sending emails directly through the software.

New Customer Experiences

Kommentare: Quite frankly, we feel that utilizing Avionte will take our business to the next level. Partnering with them to create new functionality will not only help us secure more value from the software, the effects will transcend to their other customers as well.

Vorteile:

The customer service, hands-down, is some of the finest I've ever seen in the industry. Not only are they extremely quick & attentive to resolving urgent requests, their development team churns out new reports, imports, and other various items quite quickly.

Nachteile:

There are some "core" pieces of functionality that we came to expect that were missing on day one--however, Avionte development has partnered with us to cross those off the list one-by-one.

Avionte Software Review

Kommentare: This software has allowed us to work efficiently all around, whether its front office or back office support.
Processing times have been cut drastically, allowing us to focus on customer retention and acquisition.

Vorteile:

Time entry for payroll, Employee Tracking, Application Processing, Report Generating

Nachteile:

Ability to Customize reports and sometimes processing times can be delayed due to remote processing.

GoodWork Staffing's review

Kommentare: Now that the conversion is complete from our old system, we are very pleased with Avionte.

Vorteile:

Reporting capabilities and the existing report templates.

Nachteile:

The conversion process was longer than we anticipated. When there are system-wide glitches, it would be good to send out an email indicating there is a problem and that the problem is being worked on rather than having to submit an unnecessary ticket only to find out that everyone is experiencing the same problem.