Was ist Hotelogix?

Hotalogix ist eine robuste, cloudbasierte Hotelmanagementsoftware für unabhängige Hotels oder Hotelgruppen, Resorts oder Apartments mit Hotelservice. Sie vereinfacht Hotelreservierungen, organisiert Tarife und Inventar über mehrere Kanäle und verschafft einen Überblick über Online-Bewertungen. Mit Hotelogix kann man außerdem Echtzeitintegrationen mit allen wichtigen globalen Vertriebssystemen, OTAs und Channel Managern herstellen und so die eigene Marktreichweite und Auslastung erhöhen sowie Buchungsfehler vermeiden. Liegenschaften in über 100 Ländern werden mit Hotelogix verwaltet.

Wer verwendet Hotelogix?

Hotelogix bietet Lösungen für kleine und mittelgroße Hotels und Hotelketten, Motels, Resorts, Boutique-Hotels, Business-Hotels, Apartments mit Hotelservice, Bed-and-Breakfast-Anbieter, Campingplätze und Jugendherbergen.

Wo kann Hotelogix bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Hotelogix
  • 2008 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Albanien, Andorra, Anguilla, Argentinien, Aruba und 116 weitere

Sprachen

Arabisch, Deutsch, Englisch, Französisch, Portugiesisch und 4 weitere

Hotelogix Kosten

Startpreis:

Nicht vom Anbieter bereitgestellt
  • Ja, kostenloser Test verfügbar
  • Keine Gratisversion

Hotelogix bietet keine Gratisversion, aber eine kostenlose Testversion.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Hotelogix
  • 2008 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Albanien, Andorra, Anguilla, Argentinien, Aruba und 116 weitere

Sprachen

Arabisch, Deutsch, Englisch, Französisch, Portugiesisch und 4 weitere

Hotelogix – Videos und Bilder

Hotelogix Software - 1
Hotelogix Software - 2
Hotelogix Software - 3
4 weitere anzeigen
Videos zu Hotelogix
Hotelogix Software - 1
Hotelogix Software - 2
Hotelogix Software - 3

Hotelogix Funktionen

  • Anmerkungen zur Reservierung
  • Berichterstattung / Analyse
  • Front Desk Management
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Gruppenreservierungen
  • Haushaltungsmanagement
  • Instandhaltungsmanagement
  • Kundenbetreuung
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management
  • Verkaufspunkt POS
  • Zahlungsabwicklung

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Bewertungen über Hotelogix

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,3
Kundenservice
4,4
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
61%
4
26%
3
6%
2
1%
1
6%
A.y. julien E.
A.y. julien E.
Room Division Manager / Directeur de l'hébergement in Kamerun
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hotelogix and WDC Aparthotel (5*)

5 vor 4 Monaten

Vorteile:

For any new hotel, Hotelogix it a good way to start, especially small size business. Very easy to use and the suport team is very responsive and available.

Nachteile:

It should be more modern and it can be good for it to have the email integration option, more options on invoice samples to fits best customers need. Also, as hotel CRM it's very important, with Hotelogix it's still tricky to track guests profile in order to have a good database and to be able to back it up or restore.

In Betracht gezogene Alternativen: eZee Absolute

Marc G.
Director in Jamaika
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Functionality, Customer Service

5 vor 2 Jahren

Kommentare: This is the fundamental software of any hotel, so it's critical it has the features you need, has good uptime, and the company is responsive to your questions. Hotelogix checks all those boxes, to my view.

Vorteile:

It's intuitive for its basic features that your staff have to use, and very feature-rich. You have to live with it a while to learn how it goes about doing certain things, but once you do that and get a workflow going, it has a remarkable list of features. They are also tech-savvy and use advanced customer-service tools, so you get a sense that they are tech-forward people and will keep improving the product along the latest lines. I think their customer service may be their best attribute: they're available 24 hours a day, which is not something that, in particular, the North American companies offer unless you are paying tons of money for a very premium product. And they're very nice, with an old-world manner.

Nachteile:

There are functions that could be simplified and shown more clearly and in a more user-friendly way; I just chalk this up to the company being from India so their English is often more formal and complex and sometimes can be interpreted in more than one way. And sometimes you have to search for info (such as, how every tax and fee is broken down, in a customer's bill) instead of it being able to be easily shown right there on the first page. But I'm okay to have to have this, in return for the functionality and the other attributes. And you can always ask them about every detail, and of course suggest improvements.

In Betracht gezogene Alternativen: Cloudbeds, Frontdesk Anywhere und eZee Burrp!

Warum Hotelogix gewählt wurde: Expense, and functionality/features.

Zuvor genutzte Software: GuestTracker

Gründe für den Wechsel zu Hotelogix: Price, features, customer service availability.

Julie ann L.
Manager in Jamaika
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hotelogix

4 vor 3 Wochen Neu

Kommentare: Great experience once you get familiar with the program

Vorteile:

Great reporting features for accounting purposes

Nachteile:

Takes some time to maneuver around the system to get a better understanding of it

Verifizierter Rezensent
Owner in Thailand
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very Slow Support full of bugs. Never admit they are wrong will cut you if you miss a payment POOR

1 vor 4 Jahren

Kommentare: i cannot say i got any benefits from it just caused me no end of issues and wasted money

Vorteile:

Has some good features links to most of the otas, they do most of the work for you but takes ages to set up.

Nachteile:

Support is very slow, especially weekends, any issue can take days to resolve. I recently missed a payment while i was away from the office, without any warnings they blocked my account. After speaking with support, the boss and everyone in hotel logix basically who i could get to talk to, explaining i did not have my card with me, was assured i would get my system back on, 2 days later still no access my staff are running the hotel virtually blind, they dont seem to care my staff cannot get onto the system, emails are ignored skype ignored. There are better systems out there for a lot less money. They are typical of a lot of companies i have worked with in India good to start with but then the support disappears once they think they have you. They also never admit if they make a mistake, many times my breakfast rate is all over the place with no explanation, when i report it, it takes a couple of days for them to fix without any explanation and losses on my part i.e giving away free breakfast because of the bugs in the system, but never an apology just make up an excuse. Also charge to connect to trip adviser no one else does, any way they can make a few extra dollars they will, read the small print and make sure you know exactly what you are getting. I was promised all sorts when i signed up but in reality i got half of what they said and they wanted charge me for many other things. The system has bugs the support terrible. DON'T WASTE TIME MONEY BAD SUPPORT FULL OF BUGS

Antwort von Hotelogix

vor 4 Jahren

It is unfortunate that while you find the system nice, your experience with Hotelogix support team has not been positive, We have noted your feedback and keen to meet your expectations on support. Hotelogix is a transparent Client centric company wherein our customer are the pioneers of Hotelogix future road-map. An account manager is assigned to each of our clients and they are specially trained region wise to help assist them on all issues. A 24x7 online live support is also available for any support related issue at any point of the day where are customer relations officers are present to resolve your queries during daily operations. We would really like to understand the rate issue being referred to and help sort it out for you. Regarding accounting, please be rest assured that our Accounts team has a set process in place to ensure a proper protocol is followed for minimal friction, in line with client¿s best interest. The monthly bills are payable within specified timelines.

Gunawan W.
Managing Director in Indonesien
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

All in one package of the most user friendly Property Management Software

5 vor 3 Jahren

Kommentare: My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Vorteile:

The learning curve for training for the new staff is easy, user friendly, and the software has complete package of POS and PMS system. The support team are reachable, and very helpful.

Nachteile:

There is nothing to complain about this software.

Antwort von Hotelogix

vor 3 Jahren

Hi Gunawan, Thank you for your review. The user-friendliness of our product is very important to us and we are happy that you highlighted it. We're glad you picked Hotelogix and hope to be of continued service to you.