Hotelogix

Easying hotel software hands down

Vorteile:

Integration with Channel Managers and partner agencies. Ease of entering booking and forecasting demand.

Nachteile:

Maintenance and Housekeeping volumes can improve in terms of ease of use.

Ease of use !

Kommentare: It's good.

Vorteile:

Easy to use, and manage, compared to other players in the market.

Nachteile:

Support service some times. We need some support in critical areas, where 24/7 customer service cannot manager.

absolute **SCRAP**

Kommentare: I would prefer to use an excel spreadsheet than your program and i regret the time we prepaid one year subscription.
For example lets see some points: ~Every time to login you have to enter an image verification code, enter your username (which has to be an email) and on the second screen it tells you that you have already login in a different device. in the third screen you have to select your "counter". Even if you have only one counter per user you will have to select it. and then you wait 3 second the PMS to show the final screen. So that is 30 seconds every time! ~Your system doesn't provide multi use. You cannot use the same account in 2 different computers simultaneously. Also if a different user has opened the one's room details, you will not be able to open it in your computer and will have to find who has already opened it..or wait for him to close it. Also to do the night audit you will have to logout all the other users! You have an option to do it though the extranet and wait 3 seconds but all this proccess will take 10 minutes. Imagine that to do it every time from a mobile device. And then the users will have to login again to use the pms ~the rooms that are to departure today don't have a different colour!
~You select a room, you make a reservation and the system saves it in a different room. CRAZY!. i have videos to show you if you want
~you cannot see which reservations are guaranteed and which not!
~you cannot move with the mouse a reservation to different dates
~the housekeeping report cannot be printed from the previous day! and not able to print for the next X day. only for the same day! and this is not a housekeeping report, it lacks very important information
~there is not option to build your own reports, and you are not willing to build a custom one..
~there is not a report to show the arrivals, departures and staying rooms in one piece of paper at once
~in the main screen there is not a info bar to show the numbers of available and occupied rooms
~you cannot see the money balance of the departuring rooms for a given date!! and there isn't a report to show all the clients that paid today or a X date
~your replies to the emails are out of topic!
~you cannot set the rooms to be double (for 2 people) and every time you have to select adults 2 after having press the "enable editing" button

I totally suggest you to avoid it unless you have a 3 rooms lodging

Vorteile:

Nothing

Nachteile:

all the above that i mentioned and a lot more

Excellent support by the team,

Kommentare: As in Hotel industry. now we have stopped the food bills to attach with the room main invoice.
PMS connected with the Chennal Mgr so don't nee to check all OTAs reservation every time.
every easy to check the room inventory.

Vorteile:

Easy to use to describe the invoice details to customer, in item wise. login at any time any where.

Nachteile:

you can't take step back. transactions cannot be removed or hide. re settlement not possible.

Easy to use and good customer service

Vorteile:

The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.

Nachteile:

Nothing as everything is working as I expected)